Taco Bell
1006 Shiloh Crossing Blvd, Billings
(406) 652-2916
Recent Reviews
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My favorite taco bell in Billings,clean, friendly, busy store
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 4
Food: 4
Service: 4
Still better that taco johns.
Atmosphere: 3
Food: 3
Service: 3
Your service sucks 45 minutes for one person in lobby is crazy dude
Service: 1
Worst Taco Bell in the state. Mean employees who take forever and has roaches.
Always a great experience at this location
There's something serious wrong with the staffing for the drive through, I've been stuck in line for 15mins and only one vehicle has ordered
Service: 1
We came in today September 17, 2025 for sit-in dining and there was an employee there -- red hair, glasses, super short. She had the worst attitude towards other employees, especially a native gentleman working there whose name we didn't catch. The native gentleman seemed flustered with the red haired girl's behavior, but powered through and was friendly and cheerful anyways. He was great, despite dealing with such horrible management (we assumed she was a manager, judging by her going out of her way to boss people around and criticize them). The red headed girl seemed to be micromanaging everything and everyone around her the whole time we were there. Employees seemed stressed around her. She is not a leader. We were uncomfortable just being in the restaurant around such hostility. I would get rid of her if I owned this store.
Atmosphere: 1
Food: 5
Service: 5
To be honest the only reason I give this place any good rating is for the night shift workers. They always get my order correct, put the food together neatly, and they’re all very friendly.
On the other hand if you go during the day I wouldn’t suggest it lol. Day shift always is missing items from my orders and poorly puts the food together.
All I have to say is if you go to this Taco Bell go at night because you’ll actually get good food 👍
Atmosphere: 5
Food: 5
Service: 3
The music volume inside
the restaurant its a crazy!!!
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Went in there 8/23/2025 men's toilet was caked in you-know-what. No big deal. Went back the next evening. Toilet still caked. Giving 4 stars because the staff is so friendly, attentive and professional.
I'd come here once sometimes twice a week for breakfast since I work right across the street. However due to them changing their hours to opening at 7 now it's no longer an options. What makes it worse is there was no signs or anything letting people know of hour changes just pull up to the drive through get the AI auto response asking if your using the app then silence. No this location is currently closed or anyone coming on saying we don't open for another 5 minutes. Yes I was there at 655 this morning. When I called to see what was up I was greated by Julie who seemed shocked and upset that I was confused and frustrated with the random hour change. Loved me a breakfast crunchwarp in the morning but unfortunately won't be able to anymore.
Part of the meal is the hot sauce. Did not get a one thru the drive thru. It's like fries and ketchup or ranch. I spent 30+ on a few items.
Atmosphere: 5
Food: 2
Service: 1
Found a little critter at the taco bell, he wanted to be part of the group I guess. I gave him some of my bean burrito but he didn’t want that. Lowkey missing out. Anyways he was probably there because of sanitation reasons, I did throw him out of the building when I left but there is probably more in there. It’s a baby cockroach if you didn’t know.
I wish I could say the food is good but Idk. I work all night and my schedule isn’t the normal, work in the day so I have dinner essentially in the morning, I’ve never been to this Taco Bell and thought why not, I had no idea lunch was only started to be served at 9, how was I supposed to, I’ve only ever been to a Taco Bell twice, I didn’t grow up with fast food.
I drive up to the drive thru and the guy didn’t even say “how can I help you” there was just a sounds so I knew he was there. so I asked if I could make one of those lunch/dinner boxes and he just straight up says “no” I say “ok..” then he proceeds “we don’t serve lunch until 9” but he didn’t even say it in a nice way or anything. Unprofessional, no kindness or anything. Will not be going back if that’s the first impression I got, I’ll stick to Taco John’s thank you.
Managers if ur reading this, it was this morning at about 7, no idea who the guy was.
Atmosphere: 1
Food: 1
Service: 1
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