Ordered a few sandwiches and muffins. Immediately regretted it after being stuck in the drive thru for 30 minutes, with screaming children and a panting dog.
I blame poor management and zero training given to the GenZ baristas.
Service: 1
Darrick Baxter
Amazing coffee shop with the best coffee and wonderful staff. I wish I lived near by but I’m all the way in Canada. See you on our next visit. Go Bobcats!!!!
Atmosphere: 5
Food: 5
Service: 5
Michelle Swindell
Love my city brew. A large special coffee is almost 8.00.
Food: 5
Service: 5
Madelyn Anderson
They always get my food order wrong. They’ve given me things I’m allergic to more than once. They never give me sea salt chips and ALWAYS give me the salt and vinegar which is NOT what I want.
Reed Carter
Ordered 3 things. 2 were wrong and the coffee was burnt to hell. Not recommended.
Atmosphere: 4
Food: 1
Service: 1
Betsy Eubanks
This is the second time I scheduled to meet someone at City Brew to find that they closed the lobby. Very inconvenient!
Service: 1
Maksymilian Marek
No inside order :(
Nadine O
Location on 7th is better at keeping things in stock as well as having faster and friendlier staff
Atmosphere: 4
Food: 4
Service: 2
Tosha
I want a refund!This was horrible service!. I used the mobile app to order. My pick up time was 12. I arrived at 11:50, was in line til 12:15. I ordered 2 Chai teas. It tasted like flavored water that I asked to be extra hot. I’m so disappointed 😔 I couldn’t return it because it’s a sign on the door saying no workers, inside closed
first time coming here, i drove out of my way to stop by. wanted a small green tea. walked in the lobby waited for a moment. the barista came out and told a group of us that the lobby was closed and that we could WALK through the drive through... and then bring our beverages back into the lobby to sit. i didn't particularly like the way i was treated and will not be returning. was looking for a long term spot to work from daily. pretty bummed they burned me.
Atmosphere: 1
Food: 1
Service: 1
Emily W.
More times than not I've gotten dismissive service when ordering inside. This most recent time I got my drink pretty fast but took a full 30 mins to get my food after I had to ask about it. Was told they'd remake it for me but was given a cooled down and hard sandwich that I imagine was sitting on the counter the whole time and they never called it out.
Atmosphere: 2
Food: 1
Service: 2
sledgehammer57army
Great Crew, Great service. Keep up the excellent attitudes !! Sure am glad City Brew opened here in Helena last year!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Jasmine
15 minute wait in the drive-thru just to get a cup of brewed coffee.
Service: 1
Shawna Kraft
Enjoy talking to the staff they remember me the coffee is
Slowest. Drive thru. EVER!
Ordered a few sandwiches and muffins. Immediately regretted it after being stuck in the drive thru for 30 minutes, with screaming children and a panting dog.
I blame poor management and zero training given to the GenZ baristas.
Service: 1
Amazing coffee shop with the best coffee and wonderful staff. I wish I lived near by but I’m all the way in Canada. See you on our next visit. Go Bobcats!!!!
Atmosphere: 5
Food: 5
Service: 5
Love my city brew. A large special coffee is almost 8.00.
Food: 5
Service: 5
They always get my food order wrong. They’ve given me things I’m allergic to more than once. They never give me sea salt chips and ALWAYS give me the salt and vinegar which is NOT what I want.
Ordered 3 things. 2 were wrong and the coffee was burnt to hell. Not recommended.
Atmosphere: 4
Food: 1
Service: 1
This is the second time I scheduled to meet someone at City Brew to find that they closed the lobby. Very inconvenient!
Service: 1
No inside order :(
Location on 7th is better at keeping things in stock as well as having faster and friendlier staff
Atmosphere: 4
Food: 4
Service: 2
I want a refund!This was horrible service!. I used the mobile app to order. My pick up time was 12. I arrived at 11:50, was in line til 12:15. I ordered 2 Chai teas. It tasted like flavored water that I asked to be extra hot. I’m so disappointed 😔 I couldn’t return it because it’s a sign on the door saying no workers, inside closed
Service: 1
The Granita Coffee is delicious
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
first time coming here, i drove out of my way to stop by. wanted a small green tea. walked in the lobby waited for a moment. the barista came out and told a group of us that the lobby was closed and that we could WALK through the drive through... and then bring our beverages back into the lobby to sit. i didn't particularly like the way i was treated and will not be returning. was looking for a long term spot to work from daily. pretty bummed they burned me.
Atmosphere: 1
Food: 1
Service: 1
More times than not I've gotten dismissive service when ordering inside. This most recent time I got my drink pretty fast but took a full 30 mins to get my food after I had to ask about it. Was told they'd remake it for me but was given a cooled down and hard sandwich that I imagine was sitting on the counter the whole time and they never called it out.
Atmosphere: 2
Food: 1
Service: 2
Great Crew, Great service. Keep up the excellent attitudes !! Sure am glad City Brew opened here in Helena last year!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
15 minute wait in the drive-thru just to get a cup of brewed coffee.
Service: 1
Enjoy talking to the staff they remember me the coffee is
Atmosphere: 5
Service: 5
Recommended dishes: White Chocolate
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