They charged me $340 per night and I was there for two nights. I asked if they had military discounts and they advised they don’t give discounts as they are comparable in prices to other hotels around. Complete lie. After I was there and paid, I looked elsewhere and there were nicer places for half the price. Wow. Just wow. Part of me wants to contest the charges with my credit card company to remove a whole day since they lied.
Powderburner
The hotel is very dirty both on the inside as is the outside. When we pulled up to the lobby there were a few guys outside smoking right in front of the door that just gave a person that uneasy feeling. We booked the room for three adults as our son was with us. When we got inside the room we tried to find some extra bedding which there was none. So I went back down to the front desk and asked for just an extra blanket. She said there were none available. I asked really, not one extra blanket? She just gave me that look and shrugged her shoulders. In the morning we went down for breakfast, which they don’t offer. But they say there is a restaurant so we asked where it was. Well that is no longer open. So for the price point this place is at I would say run away and find a better place to spend the night at. For almost $250 for one night I am shocked.
Steve n Kathy W
No, this not the most up to date motel. No, there is no breakfast. But it is fantastic when traveling with dogs. The entire inner courtyard is very large and can be used to exercise and potty your dogs! Very unexpected surprise. Would definitelt stay again if traveling with dogs. Hopefully they will get renovation done, but then probably can't afford to stay there!
863smileyw
A motel 6 would be cheaper and of better quality. They’re renovating, clearly, but the hotel itself is in just such poor condition. Smells funky- don’t even know how to describe it except extremely headache inducing. It’s clear there is a perfume or diffuser somewhere to cover the smell. Lots of extremely odd and out of place things scattered around the hotel. Lights broken in the hallway- looks straight out of a horror movie. Pool is not open as displayed on many hotel rating websites, as well as their website pictures- breakfast is not served, rooms being remodeled has doors left completely open. The front desk lady was nice, no idea what her name was, as she didn’t wear a name tag, however she frequently smelled heavily of cigarettes. HEAVILY. For the room, the toilets don’t flush correctly! Heater smells like it’s burning. Stain on the floor, but whatever. The rooms weren’t horrible, besides the lingering smell of cigarettes, a shower with hairs in every corner of them (disgusting), and of course, your favorite- no sound proof walls. The beds were comfortable. Room key didn’t work. The staff were nice and helped us. The sink didn’t work so they gave us the option to have 50% off the room, or move to a new one. I’m conclusion, I would not recommend this hotel for more than a last minute overnight stay. 200$ for the same amount of quality you can get sleeping in your car. There’s numerous hotels across the street that are clearly more put together. Don’t waste your time.
nickkP9560QX
The hotel is conveniently located not far from the venue (The Elm) we were there for. We got a nice spacious, clean room and super comfortable bed. We happened to arrive early and Amy did a brilliant and professional job at making early check-in possible! Also she was so kind to give us a mountain view side! I'm so grateful!
Nicholas Gilpin
Didn’t stay here but we came into the dryfly to have a drink. It was completely empty, I have no idea why. Bartender was super nice and it was a decent little bar. Would definitely recommend if you don’t like crowds.
Atmosphere: 5
Service: 5
J. R.
Checking in (late afternoon after 12 hour drive, we discovered our reservation for 2 days was canceled. I asked who canceled. Staffer said he did. (BTW, for some reason 5-6 people were behind counter--weird.) I asked why canceled. He claimed no verifiable phone or email and fully booked. Funny--then how the @^^%$#* did I get a reservation confirm number? We had to hastily find another hotel after the initial panic. Booked through AAA. No more Holiday Inns for us. There are better choices. I'll pay for basic competence. Form your own opinions.
FoodaholicJackson
Let me start out by saying, that Bozeman has ridiculous prices for rooms....why, I don't know....even the Super 8 is over $200 a night. Why?!?!? What is so great about Bozeman Montana?!?!?! Do they think they are competing with Downtown San Francisco or something?!?!? Anyways....onto the review. Let me start off by saying that this hotel is in desperate need of maintenance. The place is really run down and old. One can tell that this used to be a Holiday Inn, cuz they took down the sign, and didn't bother painting up the print on the outside of the building. There is more potholes in their parking lot than the moon has craters. There are several places throughout the hallway where paint was peeling and the wallpaper was falling down. I discovered this, cuz the ice machine was out of order (how convenient!), and I had to walk about 2 city blocks to the other side of the hotel, just to get ice. The room....boy....As soon as we walked in, we were greeted by a very strong, horrible smell, that literally smelled like a cross between day old beer and toe fungus!!! There was a HUGE stain on the floor next to the bed, that reeked of vomit!!! There were several other stains all over the carpet, but the one next to the bed had me the most concerned. Needless to say, myself and no one else in my family dared to walk barefoot in this room!!! We would have changed rooms, but we were all tired from the traveling and all the walking we did from the two museums we visited earlier in the day. On a bright note, the hotel clerk was very nice, the beds were clean and comfy, The actual lobby was super nice (but they seriously need to take more pride in the rest of their hotel, besides the lobby!!). What helped a LOT was the free breakfast we received that morning (it was good too, btw!!). Plus there was no sketchy looking characters hanging around, and we didn't find any creepy crawlers in the room neither, so that's a plus! I guess overall, my main gripe, is we paid well over $100 for a room that is worth about $40 anywhere else in the country, in a city that I just cannot understand for the life of me... what is the big deal about it?!?! (I feel sorry for the people who live here....where it snows 10 months out of the year, and you probably pay over $2000 a month or more for a ghetto apartment?!?! Show the city what's up...move to a CHEAPER, warmer climate!!!). We probably should have just kept driving... Sorry Bozeman.
Michael T.
This place is a joke! Please don't stay here! One of the worst hotels I've stayed at. This place is old and worn out. The pictures make it look pretty nice but it is not.Our room was barely cleaned and ready by 3 even though check in said 2. When we entered the hotel it smelled of weed. Coming into our room, there was a weird smell. I also like to see how well rooms are cleaned by looking in hard to reach places. There was a corona can and smarties candies under the king bed and what appeared to be dried p*** under the fold out bed.The hotel smelled of weed for several hours during the evening. Three police cars were at the hotel when we came back from dinner. There was a dog howling at times at night. Several doors slammed. The phone randomly rang three separate times before I unplugged it. No continental breakfast. DO NOT STAY HERE!
Peter S.
This a nice hotel. The rooms were clean and well decorated. Breakfast is at a restaurant within the hotel. It's actually pretty good. It's just not the free breakfast buffet you get with other IHG properties. No e the less it's a nice Hotel. If you go to zBozeman for whatever reason. It's a good choice.
I'm an IHG member and I can say without hesitation that I'll never stay in this hotel until it's updated and has new management. We did book a room that would allow pets, and apparently they only allow pets on the 1st floor. The hallway to our room smelled terribly, and there were obvious defects in the drywall. Our room had a vague smell to it, and wasn't really clean. Since they were a "pet friendly" hotel, I asked the next morning if our medium sized dog was allowed in the dining area with us, & I was told No. They had to be a service dog with appropriate documentation. I'd add that there was no one in the dining room at that time, and apperantly I interrupted the gentleman I asked who was seated in a booth reading the paper. I'll never stay here again unless the update & new management occurs.
missmywolf
I had the disgusting misfortune of spending 1 night here, based on a previous stay many years ago. I should have done my homework first and read recent reviews, but live and learn!! First off, you will not know the condition of the rooms based on the lobby. They have wisely put their best foot forward here, or you would turn and run if you had any indication of the things to come. I checked in at the lobby, drove around back of the building, maneuvered the crater size pot holes, and carried my luggage to the supposedly secure side door. The exterior of the building did not appear to be clean or maintained. I was shocked to see the secure "carded entry only" door was duct taped opened, so that anyone at anytime could enter or exit the building unverified. Upon entering my room... massive, filthy, stains across the entire room carpet awaited. Pet stains? Vommit? only heaven knows. The light switch at the entry was black with crud (see photo)....COVID precautions taken here? Don't make me laugh!!! False advertising or outright lie ??, you decide. In addition, my ice bucket appeared to have a squished bug (?) in the bottom that had not been washed out....OMG, UCK!!! I was upset enough with the situation that I called the front desk and asked for the manager to be sent. Makayla the front desk clerk explained there was no manager on property but she immediately came and tried her best to assist me. For Makayla's part I give her 5 stars as she was professional, helpful and accommodating. She was the one bright shining star to be found at this property. However there is little that could be done with what she had to work with.. I was shown a total of 5 rooms (each as filthy as the last) and choose the best of the bunch. I did not check out as I was exhausted, it was only for 1 night, and I doubted I could find an available room anywhere near the airport, for that night. I did not set foot on the carpet w/o shoes during the entire stay, and I skipped leaving the room to eat dinner as I felt very unsafe at this location. My advise is to AVOID this hotel like the plague. There have been 3 years of negative reviews (check ANY website) with the same complaints over and over.. Obviously no one cares to correct the situation. Shame on the hotel manager, the hotel owner, and corporate IHG. Remember when Holiday Inn's slogan was "The best surprise is no surprise" ??? Well surprise..... THIS hotel is a pigsty!!
sullific
We spent three nights at this hotel and it does not compare to most IHG properties. It's good enough (although incredibly overpriced - but such is Bozeman) but that's about it. It's very convenient to I-90, so that may be a big plus (although several other hotels nearby and equally close to the interstate - Hampton Inn, Best Western Plus... look spiffier). The rooms are "meh" as far as any kind of decor (is it COVID or just a new fad that there were no bedspreads, just white sheet-type comforters on the beds? No decorative pillows, no color?). Halls are dark and old; the entire property circles a barren, unmowed, seedy dandelion-strewn "meadow" (all inner rooms have a view of this loveliness; outer rooms have views of parking lots). There is a fairly nice lobby; the in-house restaurant only serves breakfast - which is quite decent - but the walls even there, as you enter the place, look old with one large paint chip drawing the attention. There is a hot tub and pool area which are pretty standard, and clean. Staff is pleasant enough, and try to be helpful, but I always got the feeling they were a bit nonplussed about things. And it didn't help that the outdoor entrances (the place - because of the aforementioned layout surrounding a huge useless field - covers a lot of ground, and some rooms are quite a distance from the lobby, so there are four different entrances scattered around the place) don't always work with the key card, or at all. Even their desk computer didn't always print. We stayed one night, then came back after a couple of nights away to stay two more nights - which is when we discovered there is evidently not housekeeping service every day - we weren't told about it, so were surprised to find no clean towels and the wastebaskets still full. All in all, the property is very tired. There is a Holiday Inn Express in town which I wish I had checked out - probably is newer and better (and of course, free breakfast). They do have coffee, tea and cocoa always available at the desk here, but that's it. So, no horror stories, but just not the nicest place.
KarinLDK
The room was clean and the bed comfortable. Great place to stay if your flying from Bozeman airport. Only down side is the bathroom sink drain was slow and there was an occasional train. The service and food at breakfast were excellent.
Gretchen H.
When we pulled up to this hotel I was taken aback. It's not like the other holiday inns I've stayed at. The outside needs some definite tlc; potholes filled, building painted. It looks quite seedy. The inside is clean and the staff kind and helpful. Our room was dated but clean as well. The beds comfortable and the a/c ran quiet.Unfortunately there are stains on the floor, dead bugs on the window still. Peeling paint and a general feeling of neglect.It was a fine place for passing through Bozeman, but I would not stay here long term.
They charged me $340 per night and I was there for two nights. I asked if they had military discounts and they advised they don’t give discounts as they are comparable in prices to other hotels around. Complete lie. After I was there and paid, I looked elsewhere and there were nicer places for half the price. Wow. Just wow. Part of me wants to contest the charges with my credit card company to remove a whole day since they lied.
The hotel is very dirty both on the inside as is the outside. When we pulled up to the lobby there were a few guys outside smoking right in front of the door that just gave a person that uneasy feeling. We booked the room for three adults as our son was with us. When we got inside the room we tried to find some extra bedding which there was none. So I went back down to the front desk and asked for just an extra blanket. She said there were none available. I asked really, not one extra blanket? She just gave me that look and shrugged her shoulders. In the morning we went down for breakfast, which they don’t offer. But they say there is a restaurant so we asked where it was. Well that is no longer open. So for the price point this place is at I would say run away and find a better place to spend the night at. For almost $250 for one night I am shocked.
No, this not the most up to date motel. No, there is no breakfast. But it is fantastic when traveling with dogs. The entire inner courtyard is very large and can be used to exercise and potty your dogs! Very unexpected surprise. Would definitelt stay again if traveling with dogs. Hopefully they will get renovation done, but then probably can't afford to stay there!
A motel 6 would be cheaper and of better quality. They’re renovating, clearly, but the hotel itself is in just such poor condition. Smells funky- don’t even know how to describe it except extremely headache inducing. It’s clear there is a perfume or diffuser somewhere to cover the smell. Lots of extremely odd and out of place things scattered around the hotel. Lights broken in the hallway- looks straight out of a horror movie. Pool is not open as displayed on many hotel rating websites, as well as their website pictures- breakfast is not served, rooms being remodeled has doors left completely open. The front desk lady was nice, no idea what her name was, as she didn’t wear a name tag, however she frequently smelled heavily of cigarettes. HEAVILY. For the room, the toilets don’t flush correctly! Heater smells like it’s burning. Stain on the floor, but whatever. The rooms weren’t horrible, besides the lingering smell of cigarettes, a shower with hairs in every corner of them (disgusting), and of course, your favorite- no sound proof walls. The beds were comfortable. Room key didn’t work. The staff were nice and helped us. The sink didn’t work so they gave us the option to have 50% off the room, or move to a new one. I’m conclusion, I would not recommend this hotel for more than a last minute overnight stay. 200$ for the same amount of quality you can get sleeping in your car. There’s numerous hotels across the street that are clearly more put together. Don’t waste your time.
The hotel is conveniently located not far from the venue (The Elm) we were there for. We got a nice spacious, clean room and super comfortable bed. We happened to arrive early and Amy did a brilliant and professional job at making early check-in possible! Also she was so kind to give us a mountain view side! I'm so grateful!
Didn’t stay here but we came into the dryfly to have a drink. It was completely empty, I have no idea why. Bartender was super nice and it was a decent little bar. Would definitely recommend if you don’t like crowds.
Atmosphere: 5
Service: 5
Checking in (late afternoon after 12 hour drive, we discovered our reservation for 2 days was canceled. I asked who canceled. Staffer said he did. (BTW, for some reason 5-6 people were behind counter--weird.) I asked why canceled. He claimed no verifiable phone or email and fully booked. Funny--then how the @^^%$#* did I get a reservation confirm number? We had to hastily find another hotel after the initial panic. Booked through AAA. No more Holiday Inns for us. There are better choices. I'll pay for basic competence. Form your own opinions.
Let me start out by saying, that Bozeman has ridiculous prices for rooms....why, I don't know....even the Super 8 is over $200 a night. Why?!?!? What is so great about Bozeman Montana?!?!?! Do they think they are competing with Downtown San Francisco or something?!?!? Anyways....onto the review. Let me start off by saying that this hotel is in desperate need of maintenance. The place is really run down and old. One can tell that this used to be a Holiday Inn, cuz they took down the sign, and didn't bother painting up the print on the outside of the building. There is more potholes in their parking lot than the moon has craters. There are several places throughout the hallway where paint was peeling and the wallpaper was falling down. I discovered this, cuz the ice machine was out of order (how convenient!), and I had to walk about 2 city blocks to the other side of the hotel, just to get ice. The room....boy....As soon as we walked in, we were greeted by a very strong, horrible smell, that literally smelled like a cross between day old beer and toe fungus!!! There was a HUGE stain on the floor next to the bed, that reeked of vomit!!! There were several other stains all over the carpet, but the one next to the bed had me the most concerned. Needless to say, myself and no one else in my family dared to walk barefoot in this room!!! We would have changed rooms, but we were all tired from the traveling and all the walking we did from the two museums we visited earlier in the day. On a bright note, the hotel clerk was very nice, the beds were clean and comfy, The actual lobby was super nice (but they seriously need to take more pride in the rest of their hotel, besides the lobby!!). What helped a LOT was the free breakfast we received that morning (it was good too, btw!!). Plus there was no sketchy looking characters hanging around, and we didn't find any creepy crawlers in the room neither, so that's a plus! I guess overall, my main gripe, is we paid well over $100 for a room that is worth about $40 anywhere else in the country, in a city that I just cannot understand for the life of me... what is the big deal about it?!?! (I feel sorry for the people who live here....where it snows 10 months out of the year, and you probably pay over $2000 a month or more for a ghetto apartment?!?! Show the city what's up...move to a CHEAPER, warmer climate!!!). We probably should have just kept driving... Sorry Bozeman.
This place is a joke! Please don't stay here! One of the worst hotels I've stayed at. This place is old and worn out. The pictures make it look pretty nice but it is not.Our room was barely cleaned and ready by 3 even though check in said 2. When we entered the hotel it smelled of weed. Coming into our room, there was a weird smell. I also like to see how well rooms are cleaned by looking in hard to reach places. There was a corona can and smarties candies under the king bed and what appeared to be dried p*** under the fold out bed.The hotel smelled of weed for several hours during the evening. Three police cars were at the hotel when we came back from dinner. There was a dog howling at times at night. Several doors slammed. The phone randomly rang three separate times before I unplugged it. No continental breakfast. DO NOT STAY HERE!
This a nice hotel. The rooms were clean and well decorated. Breakfast is at a restaurant within the hotel. It's actually pretty good. It's just not the free breakfast buffet you get with other IHG properties. No e the less it's a nice Hotel. If you go to zBozeman for whatever reason. It's a good choice.
Restaurantji Recommends
I'm an IHG member and I can say without hesitation that I'll never stay in this hotel until it's updated and has new management. We did book a room that would allow pets, and apparently they only allow pets on the 1st floor. The hallway to our room smelled terribly, and there were obvious defects in the drywall. Our room had a vague smell to it, and wasn't really clean. Since they were a "pet friendly" hotel, I asked the next morning if our medium sized dog was allowed in the dining area with us, & I was told No. They had to be a service dog with appropriate documentation. I'd add that there was no one in the dining room at that time, and apperantly I interrupted the gentleman I asked who was seated in a booth reading the paper. I'll never stay here again unless the update & new management occurs.
I had the disgusting misfortune of spending 1 night here, based on a previous stay many years ago. I should have done my homework first and read recent reviews, but live and learn!! First off, you will not know the condition of the rooms based on the lobby. They have wisely put their best foot forward here, or you would turn and run if you had any indication of the things to come. I checked in at the lobby, drove around back of the building, maneuvered the crater size pot holes, and carried my luggage to the supposedly secure side door. The exterior of the building did not appear to be clean or maintained. I was shocked to see the secure "carded entry only" door was duct taped opened, so that anyone at anytime could enter or exit the building unverified. Upon entering my room... massive, filthy, stains across the entire room carpet awaited. Pet stains? Vommit? only heaven knows. The light switch at the entry was black with crud (see photo)....COVID precautions taken here? Don't make me laugh!!! False advertising or outright lie ??, you decide. In addition, my ice bucket appeared to have a squished bug (?) in the bottom that had not been washed out....OMG, UCK!!! I was upset enough with the situation that I called the front desk and asked for the manager to be sent. Makayla the front desk clerk explained there was no manager on property but she immediately came and tried her best to assist me. For Makayla's part I give her 5 stars as she was professional, helpful and accommodating. She was the one bright shining star to be found at this property. However there is little that could be done with what she had to work with.. I was shown a total of 5 rooms (each as filthy as the last) and choose the best of the bunch. I did not check out as I was exhausted, it was only for 1 night, and I doubted I could find an available room anywhere near the airport, for that night. I did not set foot on the carpet w/o shoes during the entire stay, and I skipped leaving the room to eat dinner as I felt very unsafe at this location. My advise is to AVOID this hotel like the plague. There have been 3 years of negative reviews (check ANY website) with the same complaints over and over.. Obviously no one cares to correct the situation. Shame on the hotel manager, the hotel owner, and corporate IHG. Remember when Holiday Inn's slogan was "The best surprise is no surprise" ??? Well surprise..... THIS hotel is a pigsty!!
We spent three nights at this hotel and it does not compare to most IHG properties. It's good enough (although incredibly overpriced - but such is Bozeman) but that's about it. It's very convenient to I-90, so that may be a big plus (although several other hotels nearby and equally close to the interstate - Hampton Inn, Best Western Plus... look spiffier). The rooms are "meh" as far as any kind of decor (is it COVID or just a new fad that there were no bedspreads, just white sheet-type comforters on the beds? No decorative pillows, no color?). Halls are dark and old; the entire property circles a barren, unmowed, seedy dandelion-strewn "meadow" (all inner rooms have a view of this loveliness; outer rooms have views of parking lots). There is a fairly nice lobby; the in-house restaurant only serves breakfast - which is quite decent - but the walls even there, as you enter the place, look old with one large paint chip drawing the attention. There is a hot tub and pool area which are pretty standard, and clean. Staff is pleasant enough, and try to be helpful, but I always got the feeling they were a bit nonplussed about things. And it didn't help that the outdoor entrances (the place - because of the aforementioned layout surrounding a huge useless field - covers a lot of ground, and some rooms are quite a distance from the lobby, so there are four different entrances scattered around the place) don't always work with the key card, or at all. Even their desk computer didn't always print. We stayed one night, then came back after a couple of nights away to stay two more nights - which is when we discovered there is evidently not housekeeping service every day - we weren't told about it, so were surprised to find no clean towels and the wastebaskets still full. All in all, the property is very tired. There is a Holiday Inn Express in town which I wish I had checked out - probably is newer and better (and of course, free breakfast). They do have coffee, tea and cocoa always available at the desk here, but that's it. So, no horror stories, but just not the nicest place.
The room was clean and the bed comfortable. Great place to stay if your flying from Bozeman airport. Only down side is the bathroom sink drain was slow and there was an occasional train. The service and food at breakfast were excellent.
When we pulled up to this hotel I was taken aback. It's not like the other holiday inns I've stayed at. The outside needs some definite tlc; potholes filled, building painted. It looks quite seedy. The inside is clean and the staff kind and helpful. Our room was dated but clean as well. The beds comfortable and the a/c ran quiet.Unfortunately there are stains on the floor, dead bugs on the window still. Peeling paint and a general feeling of neglect.It was a fine place for passing through Bozeman, but I would not stay here long term.