Shannon’s Custom Cakery
4 W Main St, East Helena
(406) 431-0651
Recent Reviews
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Honestly the best cake I’ve ever had. Shannon did our wedding cake last year an we ordered a mini version of the same cake for our 1 year and she went the extra step and even made it look like our original wedding cake. She’s amazing and her cakes are incredible, we’ve been ordering cakes from her for years and they’ve always been amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Flavors, Wedding Cake
I was at a celebration that featured a cake, cupcakes and sugar cookies. They are the best I've ever had. Melt in your mouth and from what I've learned she's got very good prices. Will be giving her all my baked goods business in the future. Just make sure you place your order well in advance to make sure she can accommodate.
Absolutely amazing! Wish we would have ordered more because they were so good! Beautifully decorated and no matter the flavor it was amazing and fluffy and moist and the frosting didn't taste like some of the ones that taste pasty and gross. It was all around so yummy! If we need a cake or cupcakes ever again we will definitely be going through here!
Cake was awesome. We got some cup cakes to sample which ones we wanted for the wedding cake and it made one of the best nights leading up to our big day.
Always works of art and tasty ones at that!
The only place for my baked goods needs, schedule pending of course. The tastiest and most beautiful creations you can think of, everything from frosted sugar cookies to elaborate cakes. Shannon works magic and you will not be disappointed. Just schedule far in advance.
She messes up but takes no responsibility
Absolute worst customer service. I attempted to get in touch with Shannon to fix my friends order since she blocked her and she blocked me within seconds and kept my friends $80.
If I could leave zero stars I would. My mom ordered a cake from here for my birthday last month that I’ve been wanting for three years now.. she placed the order in January and requested the cake be vanilla. When we received the cake it was chocolate. Shannon had made a Facebook post of the cake and multiple people had commented on it some even tagging me in the post and my mom then commented simply stating the cake was made incorrectly and was supposed to be vanilla rather than chocolate. Shannon immediately took the post down. My mom messaged Shannon to inquire why the cake was made as chocolate and why she removed her post after the comment. Shannon said she took the post down because there were no comments which clearly was a lie and that she had just assumed we wanted the cake as chocolate now and not vanilla. Tho no such conversation ever took place for her to make any assumptions like that. The original cake that she was made that we’d asked for it to look like was chocolate and that’s why she stated she assumed we wanted chocolate instead of vanilla even tho my mom clearly asked for vanilla as I do not eat chocolate cake. My mom then asked for a refund and was told she would receive one as she’d paid $80 for a cake that wouldn’t be ate and she only received $25 back and was then blocked by this atrocious business. I would absolutely never spend my money at this “business” and would advise others the same unless you don’t want what you request and then want poor customer service in return.
Shannon was so incredibly wonderful to work with from tasting cakes, to picking out colors, to delivery it was all great. All 3 flavors we had for our wedding were amazing. I would 100% recommend Shannon’s Custom Cakery for a wedding or any event. Thank you!
Restaurantji Recommends
I get all my cakes from Shannon! Excellent customer service and the cakes are always above my expectations!! Fast friendly service with amazing product. Love it!!
I ordered 3 different themed cake pops for my 3 kids a few years back, and I will just say this much... I had people fighting over who was taking the extras home!!! They were exactly what I ordered, and the kids were in aweee!!!
Shannon always makes the most delicious and beautiful cakes. Thanks Shannon for always making our special days a bitmore special.
Shannon made my husbands 40th birthday cake and I couldn’t have been more impressed! Thank you Shannon!
Shannon's cakes are amazing! They taste delicious and are super creative!
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