Sat at the counter and was ignored by the staff for 20 minutes. Finally ordered the French dip sandwich. The cook threw it on the counter in front of me. No Au Jus, nothing to dip it in. Cook says it doesn't come with any. Why is it called a French Dip if there isn't anything to dip it in? Pure stupidity. Then he bad mouths me to the other staff member. I left. Avoid this place at all costs.
Atmosphere: 3
Food: 1
Service: 1
Jeremy King
Possibly the worst restaurant I have ever been to. I have given this place several chances over the last few years and each experience has only become more and more disappointing. It's always the same thing. Always out of supplies and the same excuse every time blaming it on the truck not showing up. So what you end up getting is a makeshift on the fly meal that is always missing a couple basic ingredients. The food is poorly made at best and very over priced. Service is always friendly but often cat get the order correct the first time. It's time for this place to stop playing restaurant and just shut it own. I won't be giving them any more chances.
Atmosphere: 3
Food: 1
Service: 2
Bambi Ebel
Penny's is not the place for a relaxing experience. You do not have menus, you have a QR code. Unless you use the QR, you do not know what they serve or pricing. When you ask the waitress to help, she was very rude and gave you a look like she was bothered at the fact you weren't prepared for a QR coded menu and didn't have a way to access it. The food, when brought, the toast for the grilled cheese was burnt. Aside from the main restaurant, we also followed the crew shuttle several times down the main street in town, and they are also very rude on the road. Consistently will go 20-25 in a 35, on a one lane highway, during school and morning rush hour, impeding traffic. You can not pass. When a police officer is in sight, they speed up, so it seems as if they do this on purpose. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Michael Gesek
Season the meat. Otherwise delicious comfort foods. Bomb diggity fries!!!
Atmosphere: 5
Food: 4
Service: 5
Manuel Diaz
Best hotcakes... a total meal. So good forgot to use butter
Atmosphere: 5
Food: 5
Service: 5
M W
Ive been going to Penny’s diner the past 2 months and always for breakfast because the food and service is always consistent with Danny cooking and Jazzy serving. When Karen comes in she’s always welcoming with a smile just like your family. Me and my husband decided to come during dinner time (between 4pm-6pm) there was a young girl cooking named Jay I believe and a lady at the desk with red hair. The lady at the desk never smiled once and when we said we were here to eat she looked like we just ruined her birthday sighs says “Have a seat anywhere” and points to the tables. So we sat down and looked at the menu online. Placed our order with Jay and she kept coming back to us asking us questions about our food and how we wanted it like she forgot as soon as she walked away. As soon as the GM left Jay went over to the lady at the desk and another lady named Lauren I think? And started gossiping about other coworkers and they weren’t quiet about it either. It reminded me a the snobby cliques from high school. I was immediately turned off but my husband was hungry. We ate our food which was burnt and or cold. I was not happy at all. I plan to call the manager this week and tell her what happened. I’m sorry but gossiping about other employees in front of guests is just sad and childish. We will ONLY come back for breakfast during the week when Danny and Jazzy are there. These girls need to wake up and do their jobs. How they acted is in no way shape or form a reflection on Baymont or Penny’s Diner or Karen. I believe they just can’t go a day with out talking about other people. So childish.
Atmosphere: 5
Food: 5
Service: 5
Cochise Stronghold Post 141 American Legion
Service was a struggle. High School kids running the restaurant, but 1 adult keeping things together would be helpful.
Atmosphere: 1
Food: 3
Service: 1
Bridget Kishka
Tried this place out as it was close to my hotel. Came in and it was empty but there was tables that were left unclean, which still wasn't cleaned even as I left. Food was cheaply a diner food but was pricey for the small portion. Staff was nice at greeting but did spent a long time chatting then getting us service.
Atmosphere: 1
Food: 1
Service: 1
Russell Faulkner
If they get their remote ordering fixed, it would be a perfect place. The staff were very friendly and personable. Service was outstanding.
Food was good, service was really slow, place was not very clean, staff was heard complaining about the work environment
Atmosphere: 2
Food: 3
Service: 2
Lindsay Monson
Ordered online, said it’d be ready by 7:45, got there and we were told they hadn’t started it our order. The staff told us it’d be 10 to 15 more minutes. It took 20 minutes for the staff to tell us they were out of turkey, for a turkey sandwich. Then about 5 or 10 min later we finally got our order. Apparently they were training someone and it was a “busy night.” I don’t know whose idea it was to check people into the motel at the restaurant. The food was almost inedible. Ordered a turkey sandwich, they were out of turkey, so I chose ham. It was prepared with the biggest chunk of ham which was ridiculous. Ordered a Rueben and it was the same inedible hunk of meat. Awful food.
Atmosphere: 1
Food: 1
Service: 1
Eileen C
Staff was great and fun to talk too. Food was very nice, felt like a home cooked meal. Bf and I are not picky at all and was easily pleased. Happy customers :)
Atmosphere: 5
Food: 5
Service: 5
Sammy Nassar
very nasty and greasy 🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Wesley Wagner
Got the bacon lovers burger with a side of onion rings. Everything was super fresh and delicious.
Sat at the counter and was ignored by the staff for 20 minutes. Finally ordered the French dip sandwich. The cook threw it on the counter in front of me. No Au Jus, nothing to dip it in. Cook says it doesn't come with any. Why is it called a French Dip if there isn't anything to dip it in? Pure stupidity. Then he bad mouths me to the other staff member. I left. Avoid this place at all costs.
Atmosphere: 3
Food: 1
Service: 1
Possibly the worst restaurant I have ever been to. I have given this place several chances over the last few years and each experience has only become more and more disappointing. It's always the same thing. Always out of supplies and the same excuse every time blaming it on the truck not showing up. So what you end up getting is a makeshift on the fly meal that is always missing a couple basic ingredients. The food is poorly made at best and very over priced. Service is always friendly but often cat get the order correct the first time. It's time for this place to stop playing restaurant and just shut it own. I won't be giving them any more chances.
Atmosphere: 3
Food: 1
Service: 2
Penny's is not the place for a relaxing experience. You do not have menus, you have a QR code. Unless you use the QR, you do not know what they serve or pricing. When you ask the waitress to help, she was very rude and gave you a look like she was bothered at the fact you weren't prepared for a QR coded menu and didn't have a way to access it. The food, when brought, the toast for the grilled cheese was burnt. Aside from the main restaurant, we also followed the crew shuttle several times down the main street in town, and they are also very rude on the road. Consistently will go 20-25 in a 35, on a one lane highway, during school and morning rush hour, impeding traffic. You can not pass. When a police officer is in sight, they speed up, so it seems as if they do this on purpose. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Season the meat. Otherwise delicious comfort foods. Bomb diggity fries!!!
Atmosphere: 5
Food: 4
Service: 5
Best hotcakes... a total meal. So good forgot to use butter
Atmosphere: 5
Food: 5
Service: 5
Ive been going to Penny’s diner the past 2 months and always for breakfast because the food and service is always consistent with Danny cooking and Jazzy serving. When Karen comes in she’s always welcoming with a smile just like your family. Me and my husband decided to come during dinner time (between 4pm-6pm) there was a young girl cooking named Jay I believe and a lady at the desk with red hair. The lady at the desk never smiled once and when we said we were here to eat she looked like we just ruined her birthday sighs says “Have a seat anywhere” and points to the tables. So we sat down and looked at the menu online. Placed our order with Jay and she kept coming back to us asking us questions about our food and how we wanted it like she forgot as soon as she walked away. As soon as the GM left Jay went over to the lady at the desk and another lady named Lauren I think? And started gossiping about other coworkers and they weren’t quiet about it either. It reminded me a the snobby cliques from high school. I was immediately turned off but my husband was hungry. We ate our food which was burnt and or cold. I was not happy at all. I plan to call the manager this week and tell her what happened. I’m sorry but gossiping about other employees in front of guests is just sad and childish.
We will ONLY come back for breakfast during the week when Danny and Jazzy are there.
These girls need to wake up and do their jobs.
How they acted is in no way shape or form a reflection on Baymont or Penny’s Diner or Karen. I believe they just can’t go a day with out talking about other people. So childish.
Atmosphere: 5
Food: 5
Service: 5
Service was a struggle. High School kids running the restaurant, but 1 adult keeping things together would be helpful.
Atmosphere: 1
Food: 3
Service: 1
Tried this place out as it was close to my hotel. Came in and it was empty but there was tables that were left unclean, which still wasn't cleaned even as I left. Food was cheaply a diner food but was pricey for the small portion. Staff was nice at greeting but did spent a long time chatting then getting us service.
Atmosphere: 1
Food: 1
Service: 1
If they get their remote ordering fixed, it would be a perfect place. The staff were very friendly and personable. Service was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Ate here twice had a great experience both times.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good, service was really slow, place was not very clean, staff was heard complaining about the work environment
Atmosphere: 2
Food: 3
Service: 2
Ordered online, said it’d be ready by 7:45, got there and we were told they hadn’t started it our order. The staff told us it’d be 10 to 15 more minutes. It took 20 minutes for the staff to tell us they were out of turkey, for a turkey sandwich. Then about 5 or 10 min later we finally got our order. Apparently they were training someone and it was a “busy night.” I don’t know whose idea it was to check people into the motel at the restaurant. The food was almost inedible. Ordered a turkey sandwich, they were out of turkey, so I chose ham. It was prepared with the biggest chunk of ham which was ridiculous. Ordered a Rueben and it was the same inedible hunk of meat. Awful food.
Atmosphere: 1
Food: 1
Service: 1
Staff was great and fun to talk too. Food was very nice, felt like a home cooked meal. Bf and I are not picky at all and was easily pleased. Happy customers :)
Atmosphere: 5
Food: 5
Service: 5
very nasty and greasy 🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Got the bacon lovers burger with a side of onion rings. Everything was super fresh and delicious.
Atmosphere: 5
Food: 5
Service: 4
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