Not sure why they advertise as a direct to consumer establishment, but you can skip this place you can see every product they offer in less then a minute and you'll realize you can get everything here at literally any place in town... Nothing special here
Atmosphere: 1
Food: 1
Service: 1
Charlene Giefer
Always a pleasant experience and Mary the store manager has been very helpful. Thank you so much Greg
Atmosphere: 5
Food: 5
Service: 5
Carl Nelson
Store Manager Mary and a customer having a loud conversation in a small store about their political views on Immigrants/deportation.. I expressed a reasonable request to not have to hear political issues from a store employee/ especially Manager.. . It has no place in a retail setting. and was rudely told by the manager to leave if I didn’t like it. . I explained I will never again patronize a Franz facility because of This, and will tell as many people as possible about my experience….
People have a right to their opinion, but Customers shouldn’t be forced to hear them.. I don’t go into a store and force my political views everyone in the store .
Service: 1
Christina Bucio
Very patient and helpful to the person I was with
Atmosphere: 5
Food: 5
Service: 5
Eliana Hutchins
Amazing! Customer service was exemplary, she helped us efficiently and was generous when we asked for a donation to our close up program. We got the product same day and was very kind.?
Atmosphere: 5
Food: 5
Service: 5
John Kelvie
Was hoping this would be our go to bakery… the donuts were ok, but not something I would go out of my way to get.
Atmosphere: 2
Food: 3
Service: 3
Cheyenne Smith
I love this place! It's right next to Malmstrom! Mary offers the best customer service. They have awesome reward incentives, a discount wall, military discount and great low prices on all their groceries. I'm amazed at how much food I leave with and the price I pay every single time. 100% recommend! Not to mention how much they give back to the Great Falls community! This Hockey Mom and retired military spouse appreciates you Franz Bakery! See you soon!
Kid-friendliness: All the snacks!
Atmosphere: 5
Food: 5
Service: 5
Kev B
The main lady at the check out goes above and beyond her duties she is kind friendly and sweet always glad to get to go in there and she definitely takes care of the
Atmosphere: 4
Food: 5
Service: 5
Jason Williams
Great place affordable friendly staff
Dietary restrictions: Keto bread
Atmosphere: 4
Food: 4
Service: 4
Forrest Miller
This place is a great help. On our limited budget they are a real asset.
I so enjoy shopping here. I shop here weekly and Mary is very helpful and is always busy. If I ask her for anything she will go look to see if they have it. I only shop when she is working. Ad all the times I have been there when she isn't present, I don't get service. The guy who works there is either hiding out in back room or smoking and I for one own a business and this is a huge true off for me to shop while he is on shift. Mary gets 5 stars and I am not sure I would give him a half of a star!
Atmosphere: 1
Food: 1
Service: 1
Valerie Liszka
Never disappoints. Always has what I need and more. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
chrissy Gollahon
I love this place!
Shane Preston
Love the prices
Gwen K
Worth the time to go to… it’s out if the way but a better deal in general on most items.
Not sure why they advertise as a direct to consumer establishment, but you can skip this place you can see every product they offer in less then a minute and you'll realize you can get everything here at literally any place in town... Nothing special here
Atmosphere: 1
Food: 1
Service: 1
Always a pleasant experience and Mary the store manager has been very helpful. Thank you so much Greg
Atmosphere: 5
Food: 5
Service: 5
Store Manager Mary and a customer having a loud conversation in a small store about their political views on Immigrants/deportation.. I expressed a reasonable request to not have to hear political issues from a store employee/ especially Manager.. . It has no place in a retail setting. and was rudely told by the manager to leave if I didn’t like it. . I explained I will never again patronize a Franz facility because of This, and will tell as many people as possible about my experience….
People have a right to their opinion, but Customers shouldn’t be forced to hear them.. I don’t go into a store and force my political views everyone in the store .
Service: 1
Very patient and helpful to the person I was with
Atmosphere: 5
Food: 5
Service: 5
Amazing! Customer service was exemplary, she helped us efficiently and was generous when we asked for a donation to our close up program. We got the product same day and was very kind.?
Atmosphere: 5
Food: 5
Service: 5
Was hoping this would be our go to bakery… the donuts were ok, but not something I would go out of my way to get.
Atmosphere: 2
Food: 3
Service: 3
I love this place! It's right next to Malmstrom! Mary offers the best customer service. They have awesome reward incentives, a discount wall, military discount and great low prices on all their groceries. I'm amazed at how much food I leave with and the price I pay every single time. 100% recommend! Not to mention how much they give back to the Great Falls community! This Hockey Mom and retired military spouse appreciates you Franz Bakery! See you soon!
Kid-friendliness: All the snacks!
Atmosphere: 5
Food: 5
Service: 5
The main lady at the check out goes above and beyond her duties she is kind friendly and sweet always glad to get to go in there and she definitely takes care of the
Atmosphere: 4
Food: 5
Service: 5
Great place affordable friendly staff
Dietary restrictions: Keto bread
Atmosphere: 4
Food: 4
Service: 4
This place is a great help. On our limited budget they are a real asset.
Restaurantji Recommends
I so enjoy shopping here. I shop here weekly and Mary is very helpful and is always busy. If I ask her for anything she will go look to see if they have it. I only shop when she is working. Ad all the times I have been there when she isn't present, I don't get service. The guy who works there is either hiding out in back room or smoking and I for one own a business and this is a huge true off for me to shop while he is on shift. Mary gets 5 stars and I am not sure I would give him a half of a star!
Atmosphere: 1
Food: 1
Service: 1
Never disappoints. Always has what I need and more. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I love this place!
Love the prices
Worth the time to go to… it’s out if the way but a better deal in general on most items.
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