Each time I’ve gone here, the coffee tastes burnt and the milk tastes sour. Orders wrong. I’ve had a drink spilled on me through the drive through because the lid wasn’t on… you guys could do better.
Atmosphere: 2
Food: 1
Service: 2
Tiffany Espinosa
Wanted to try there burritos but they were out of stuff to make but had a frappe and it was good
Atmosphere: 5
Food: 5
Service: 5
Andi Cloud
Customer services wasn’t the best. We waited while the staff ignored us. Our order was incomplete and it took a long time to get our bakery items. Maybe more training their staff on customer service. We had speak up to get noticed. Just horrible.
Nikki Redyoungman
I honestly cannot tell if the employees I just encountered are lazy as heck or if they just all hate their job…. Horrible service horrible atmosphere. Music was so loud I couldn’t even hear myself think!! It’s 6:30am be for real.
Atmosphere: 1
Service: 1
Skye Gilham
Today I got off an early morning flight, finally home after weeks of work travel so ordered pick up before I drove the 2 hours home. I needed caffeine & I accidentally ordered at the wrong location in the app but they helped me out! Some great ladies that worked there today 5/23/25 at 2pm! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Connie Morris
Great and friendly crew.
Atmosphere: 4
Food: 5
Service: 5
Charles V. Goodman
Hey, it's Starbucks, you know what to expect. Friendly service, adequately staffed inside - which I went given the line of cars filled with people too lazy to walk in.
Atmosphere: 5
Food: 5
Service: 5
Jen Griffin
If you order inside it a long wait cause they work on drive thur orders first and if you order ahead and there line your drink is watery and when you ask them to remake they want to tell me what I need to do next time if there a long wait so the order aren't watery I order 2 fraps and you can look at them and see they where sitting there for awhile. I was I line for over 15 mins. Not my fault but they acted like it was my fault
Atmosphere: 1
Food: 1
Service: 1
Vicki Springer
Nice new clean place!!
Atmosphere: 4
Food: 4
Service: 4
Ange Afflack
Ordered Venti Lattes this morning. I didn’t notice if the first one was like this but when I took lid off the 2nd one to warm it up found it sure was NOT a Venti, a Grande would be pushing it! See pictures. I don’t usually say anything but when prices are raised at stores and they want to charge a $1.00 extra if you want a no ice latte filled normally - I can’t help but say something. That isn’t space for foam either because that’s what popped up lid is for, the foam or whip.
Made a quick stop. Went inside and ordered a couple of sandwiches and two Americano's. Sandwiches were done pretty quickly. The Americano's never showed up. Had to go up and get my money back for the drinks. There were a number of people who did the same. Some people came in after we were waited on, and they got their order first. This was a very bad experience. More than likely, I won't go back.
Atmosphere: 2
Food: 4
Service: 1
David Gillaspie
Awful customer service. My mother almost had the police called on her for speaking her native language with her friends. They weren’t bothering anyone, they all bought drinks, and no one had complained. The manager came up to them and told them to leave or they were calling the police. Not sure if it was a race thing or she was just having a bad day and needed to take it out on someone but either way it’s absolutely unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Barbara Wahoski
I get the same drink every single day and I used to work at Starbucks so I know what it should taste like and anytime I say they made it wrong I get told that I'm wrong. I just really wish people would pay attention to the actual stickers on drinks so that they're made correctly and own up to it if it's not right.
Atmosphere: 2
Food: 2
Service: 1
LONALEE SCHELLIN
Wasn't happy they don't have a lot of different sugar free syrups Can't stand Vanilla Syrup I never ate there so I don't know anything about their food Just had a cold brew coffee which was good but I wanted sugar free mocha and peppermint syrups in the cold brew
Atmosphere: 1
Food: 1
Service: 1
Brooke Campbell
ABSOLUTELY AWFUL CUSTOMER SERVICE!! We ordered around $30 worth of drinks & food for starters. Once we got done my mother in law went out to smoke. Mind you she is at the end of the building around NO ONE so I know for a fact no one could smell it. She was at the parking lot area. One of the female employees came out and told her she needed to quit smoking on their premises. There is NO sign saying no smoking at their location that we seen anyhow or she would have not even smoked there. Then the employees turned around and mumbled under her breath what sounded like “if you could just leave NOW” so we will NEVER go back to any Starbucks especially this one and will blast this location on every social media I have! Do better Starbucks! Hire employees that actually care & have respect! This is absolutely TERRIBLE customer service. If she didn’t wont her smoking she could have asked nicely or done in a different manner. Which I’m sure she don’t care that Starbucks lost a everyday customer that spends lots of money with them but I sure hope the cooperate sees this and makes changes or else you will see a huge loss in business!!
Each time I’ve gone here, the coffee tastes burnt and the milk tastes sour. Orders wrong. I’ve had a drink spilled on me through the drive through because the lid wasn’t on… you guys could do better.
Atmosphere: 2
Food: 1
Service: 2
Wanted to try there burritos but they were out of stuff to make but had a frappe and it was good
Atmosphere: 5
Food: 5
Service: 5
Customer services wasn’t the best. We waited while the staff ignored us. Our order was incomplete and it took a long time to get our bakery items. Maybe more training their staff on customer service. We had speak up to get noticed. Just horrible.
I honestly cannot tell if the employees I just encountered are lazy as heck or if they just all hate their job…. Horrible service horrible atmosphere. Music was so loud I couldn’t even hear myself think!! It’s 6:30am be for real.
Atmosphere: 1
Service: 1
Today I got off an early morning flight, finally home after weeks of work travel so ordered pick up before I drove the 2 hours home. I needed caffeine & I accidentally ordered at the wrong location in the app but they helped me out! Some
great ladies that worked there today 5/23/25 at 2pm! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great and friendly crew.
Atmosphere: 4
Food: 5
Service: 5
Hey, it's Starbucks, you know what to expect. Friendly service, adequately staffed inside - which I went given the line of cars filled with people too lazy to walk in.
Atmosphere: 5
Food: 5
Service: 5
If you order inside it a long wait cause they work on drive thur orders first and if you order ahead and there line your drink is watery and when you ask them to remake they want to tell me what I need to do next time if there a long wait so the order aren't watery I order 2 fraps and you can look at them and see they where sitting there for awhile. I was I line for over 15 mins. Not my fault but they acted like it was my fault
Atmosphere: 1
Food: 1
Service: 1
Nice new clean place!!
Atmosphere: 4
Food: 4
Service: 4
Ordered Venti Lattes this morning. I didn’t notice if the first one was like this but when I took lid off the 2nd one to warm it up found it sure was NOT a Venti, a Grande would be pushing it! See pictures. I don’t usually say anything but when prices are raised at stores and they want to charge a $1.00 extra if you want a no ice latte filled normally - I can’t help but say something. That isn’t space for foam either because that’s what popped up lid is for, the foam or whip.
Restaurantji Recommends
Made a quick stop. Went inside and ordered a couple of sandwiches and two Americano's. Sandwiches were done pretty quickly. The Americano's never showed up. Had to go up and get my money back for the drinks. There were a number of people who did the same. Some people came in after we were waited on, and they got their order first. This was a very bad experience. More than likely, I won't go back.
Atmosphere: 2
Food: 4
Service: 1
Awful customer service. My mother almost had the police called on her for speaking her native language with her friends. They weren’t bothering anyone, they all bought drinks, and no one had complained. The manager came up to them and told them to leave or they were calling the police. Not sure if it was a race thing or she was just having a bad day and needed to take it out on someone but either way it’s absolutely unacceptable.
Atmosphere: 1
Food: 3
Service: 1
I get the same drink every single day and I used to work at Starbucks so I know what it should taste like and anytime I say they made it wrong I get told that I'm wrong. I just really wish people would pay attention to the actual stickers on drinks so that they're made correctly and own up to it if it's not right.
Atmosphere: 2
Food: 2
Service: 1
Wasn't happy they don't have a lot of different sugar free syrups
Can't stand Vanilla Syrup
I never ate there so I don't know anything about their food
Just had a cold brew coffee which was good but I wanted sugar free mocha and peppermint syrups in the cold brew
Atmosphere: 1
Food: 1
Service: 1
ABSOLUTELY AWFUL CUSTOMER SERVICE!! We ordered around $30 worth of drinks & food for starters. Once we got done my mother in law went out to smoke. Mind you she is at the end of the building around NO ONE so I know for a fact no one could smell it. She was at the parking lot area. One of the female employees came out and told her she needed to quit smoking on their premises. There is NO sign saying no smoking at their location that we seen anyhow or she would have not even smoked there. Then the employees turned around and mumbled under her breath what sounded like “if you could just leave NOW” so we will NEVER go back to any Starbucks especially this one and will blast this location on every social media I have! Do better Starbucks! Hire employees that actually care & have respect! This is absolutely TERRIBLE customer service. If she didn’t wont her smoking she could have asked nicely or done in a different manner. Which I’m sure she don’t care that Starbucks lost a everyday customer that spends lots of money with them but I sure hope the cooperate sees this and makes changes or else you will see a huge loss in business!!
Atmosphere: 1
Food: 1
Service: 1
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