I read some of the reviews here but ignored them, my mistake. Two issues: 1. slow service and 2. Super irritating employee with headphones on who mops the same area of the floor for 15 minutes and when you move to avoid his scraping annoying noises, he soon follows. Overall, we definitely wish we never stopped as it was the worst McDonalds experience we've ever had and we've been to a lot of them. If you're just passing through Laurel, I'd recommend not stopping.
Atmosphere: 1
Food: 4
Service: 2
michael erickson
Me and my kids have been there 3 times in the last week stood in line for 20m until someone took our order second time we stood in line for a long time but they wanted to feed the staff first then they got our order wrong no ap
Nathan Starr
Fast service and hot to order food.
Atmosphere: 5
Food: 5
Service: 5
Jen B.
Very nice and clean restaurant, delicious looking patties! Very clean fully automatic bathroom
Atmosphere: 5
Food: 5
Service: 5
William Miller
Just had great coffee, I always get coffee there. No matter where we are, they always have the best coffee. No matter what state
Service: 5
Aliegha Nelson
Sat there waiting for my food for 20 minutes. I was late for work but not about to walk out after already paying for me food that once I got was cold.
Atmosphere: 1
Food: 2
Service: 1
Samantha White
Slow slow slow, I ordered online, show up 10 minutes later, wait another 7min in curb side pick up, still ended up going in and getting one breakfast meal. They were just bagging it, and at a snail pace. Food is good, but slow.
Food: 5
Service: 1
Dalton
The hours for the drive thru say it closes at 12AM. I went in at 11PM and was told it's closed. Fix your hours! Or was someone just too lazy to make it tonight?
Food: 3
Service: 1
Emma Sutherlin
They are out of burgers….. what kind of McDonalds runs out of burgers? This was atrocious
Atmosphere: 1
Food: 1
Service: 1
A W
Went through and got McNuggets. Order taker asked me if I wanted sauce. I said honey mustard. No honey mustard was given to me. Why bother offering it if you aren’t going to provide it. Went through ~15 minutes later to get food for family I was meeting, asked for sauce at the speaker. Same girl in the window handed me my food - I asked if the sauce was with it. She said “it should be in there”. Um. It’s literally your job to put the sauce in the bag/box so you “should” know if it’s in there. Anyway… It was not in there. We had to stop and go in. I worked in food service for years, it is the easiest job in the world. You take an order, you fill it. As an aside, the girl in the window seemed as shocked as I am that she works there (she’ll probably be shocked when she gets replaced by a robot, too).
Absolutely horrible drive thru Dual drive thru but decided to only take care of 1 lane. When I finally drove up to the window they were very rude.
Atmosphere: 1
Service: 1
Dan Achten
Website and app said drive thru was open till 12am. Mobile order was done, pulled in at 11:01 and they were closed. Pulled to the window and they opened it and said they were closed at a 11:00 and the mobile order was cancelled and would take up to 7 days to refund the money! Get with it McTard and up date your hours online! It’s a digital world!
Atmosphere: 1
Food: 1
Service: 1
Larry Huber
Ordered a biscuit and a coffee and took 15 to 20 minutes to get it
Atmosphere: 3
Food: 5
Service: 2
Michelle Koessl
I won't be doing that again the fries were so old and bad I actually made them give me new ones. The cheese on my filet of fish sandwich was 1/3 piece of an American cheese slice and it was mostly hanging over the edge. The chocolate shake machine has been out of order the last 3 times I've ordered one. I'm done.
Food: 1
Service: 1
Dave Cromwell
I’ve never been to this McDonald’s. I came in and ordered food and I always order table service. The app said my food would be delivered shortly to my table, however, I watched people come in and order at the counter and get their food and leave before I even came close to getting my food. I am a senior citizen and don’t like standing for long periods of time. I had to go to the counter to pick up my food and it was lukewarm.
I read some of the reviews here but ignored them, my mistake. Two issues: 1. slow service and 2. Super irritating employee with headphones on who mops the same area of the floor for 15 minutes and when you move to avoid his scraping annoying noises, he soon follows. Overall, we definitely wish we never stopped as it was the worst McDonalds experience we've ever had and we've been to a lot of them. If you're just passing through Laurel, I'd recommend not stopping.
Atmosphere: 1
Food: 4
Service: 2
Me and my kids have been there 3 times in the last week stood in line for 20m until someone took our order second time we stood in line for a long time but they wanted to feed the staff first then they got our order wrong no ap
Fast service and hot to order food.
Atmosphere: 5
Food: 5
Service: 5
Very nice and clean restaurant, delicious looking patties!
Very clean fully automatic bathroom
Atmosphere: 5
Food: 5
Service: 5
Just had great coffee, I always get coffee there. No matter where we are, they always have the best coffee. No matter what state
Service: 5
Sat there waiting for my food for 20 minutes. I was late for work but not about to walk out after already paying for me food that once I got was cold.
Atmosphere: 1
Food: 2
Service: 1
Slow slow slow, I ordered online, show up 10 minutes later, wait another 7min in curb side pick up, still ended up going in and getting one breakfast meal. They were just bagging it, and at a snail pace. Food is good, but slow.
Food: 5
Service: 1
The hours for the drive thru say it closes at 12AM. I went in at 11PM and was told it's closed. Fix your hours! Or was someone just too lazy to make it tonight?
Food: 3
Service: 1
They are out of burgers….. what kind of McDonalds runs out of burgers? This was atrocious
Atmosphere: 1
Food: 1
Service: 1
Went through and got McNuggets. Order taker asked me if I wanted sauce. I said honey mustard. No honey mustard was given to me. Why bother offering it if you aren’t going to provide it. Went through ~15 minutes later to get food for family I was meeting, asked for sauce at the speaker. Same girl in the window handed me my food - I asked if the sauce was with it. She said “it should be in there”. Um. It’s literally your job to put the sauce in the bag/box so you “should” know if it’s in there. Anyway… It was not in there. We had to stop and go in. I worked in food service for years, it is the easiest job in the world. You take an order, you fill it. As an aside, the girl in the window seemed as shocked as I am that she works there (she’ll probably be shocked when she gets replaced by a robot, too).
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Absolutely horrible drive thru
Dual drive thru but decided to only take care of 1 lane. When I finally drove up to the window they were very rude.
Atmosphere: 1
Service: 1
Website and app said drive thru was open till 12am. Mobile order was done, pulled in at 11:01 and they were closed. Pulled to the window and they opened it and said they were closed at a 11:00 and the mobile order was cancelled and would take up to 7 days to refund the money! Get with it McTard and up date your hours online! It’s a digital world!
Atmosphere: 1
Food: 1
Service: 1
Ordered a biscuit and a coffee and took 15 to 20 minutes to get it
Atmosphere: 3
Food: 5
Service: 2
I won't be doing that again the fries were so old and bad I actually made them give me new ones. The cheese on my filet of fish sandwich was 1/3 piece of an American cheese slice and it was mostly hanging over the edge. The chocolate shake machine has been out of order the last 3 times I've ordered one. I'm done.
Food: 1
Service: 1
I’ve never been to this McDonald’s. I came in and ordered food and I always order table service. The app said my food would be delivered shortly to my table, however, I watched people come in and order at the counter and get their food and leave before I even came close to getting my food. I am a senior citizen and don’t like standing for long periods of time. I had to go to the counter to pick up my food and it was lukewarm.
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