Pizza Hut
211 Bernhardt Rd, Laurel
(406) 628-6382
Recent Reviews
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My brother and I ordered takeout from this Pizza Hut. When he went in to pick it up, they handed him the wrong pizza. He noticed right away, went back inside, and one employee told him, “Sorry, we can’t take it back—just keep it.” Fine. Mistakes happen.
But then, as my brother stood waiting for the correct order, another customer walked in. That’s when one of Pizza Hut’s employees—some smug, dorky redhead with glasses—decided to make a scene of his own. He snatched the wrong pizza out of my brother’s hands, handed it off to the other customer, and loudly announced, “Here you go, free pizza!” Like he was some kind of hero—except it was at my brother’s expense.
Not only was this unnecessary, but it was also flat-out rude. There was no reason to treat my brother like that in public. It was unprofessional, embarrassing, and honestly beneath even Pizza Hut standards. I’ve ordered from this location before and never had to deal with such nonsense, but this was the first time anyone in my family has been treated with that kind of disrespect.
So, if you plan on ordering here, be prepared—you might get the wrong pizza, and if you’re lucky, a condescending employee to go with it.
Atmosphere: 1
Food: 2
Service: 1
My husband picked up our salad and pizza after a very long day of travel. The pizza was OK seemed undercooked ... The salad was awful .. its a shame people dont truly care about serving a good product...
Food: 3
Some people don’t know how to take a order
Atmosphere: 1
Food: 1
Service: 1
Ordered our lunch, waited 30 minutes, and then when back to ask what was going on with our order, they said it got put in late, we gave up and left
Atmosphere: 3
Food: 2
Service: 1
Very friendly and polite staff
Atmosphere: 5
Food: 5
Service: 5
Amber was an absolute delight as a server. We appreciated her customer service and the awesome food. Food was yummy and very great portion size. We will be back for sure when in the area.
Thanks ❤️
Wednesday dinner buffet
The guy at the register was really nice got upselled but that's ok bathroom was clean so that's always a plus
We Have tried to order online multiple times and have had many issues like not being able to edit ingredients and adding a pizza that erases when going to check out
I called in for my order. I ended up speaking to a robot. I could not complete my order so I went online to complete my order. I will never cal in an order again
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Ordered a taco pizza. It came with sausage on it and not hamburger. I called the store after waiting for over 10 minutes finally got to tell someone it was incorrect. He proceeded to argue with me that they haven't had any sausage in the store because of supply chain issues. I know what sausage looks like and tastes like, this was sausage.
Atmosphere: 1
Food: 1
Service: 1
They were out of food items and condiments. The manager did an excellent job with service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Marinara, Breadsticks
The last 2 times I ordered a pizza from here the pizza wasn't cooked all the way. It was like eating raw dough. I thought I would give it another try. Got home and the same thing. Will not be going back to this pizza hut. Quality control, food safety, it's not there.
Stop in as online says open until 10:00 I get there at 09:15 man say oh we’re closed ??? False advertisement I absolutely will call corporate if your closed why is door open? I believe the young man did not want to be bothered.
Atmosphere: 1
Food: 1
Service: 1
In 2 years, I've never had a messed up order, until last night. I came in this evening and talked with Ethan and he made it more than right. This place is the best Pizza Hut I've ever ate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Chicken Pizza, Cheese Sticks
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