Went through drive through. Was asked to oull around to parking lot. After 30 minutes i went inside and asked for a redund. Discussion in back hapoened. I asked for a refund 2 more times because I needed to get back to work. I finally told them to forget about it and left! Last time I will ever use this McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Miranda Heck
Usually try not to stop here anymore because you’re waiting a minimum usually of 20 minutes and multiple times there are items missing. This was the case today as well, and the food was only warm. To top it off we were missing an item, so I sent someone inside to get it and apparently I hadn’t been the only guest complaining because someone had called and complained, and the manager took it personal. Informed the person that I sent in that they did NOT have to give the missing item, that it was “them being nice”. As someone who has managed multiple facilities, a manager acting completely unprofessional towards another customer simply because they assumed we had been the guests calling is very poor management. Do better. Guest satisfaction should be top priority in an establishment like this.
Atmosphere: 1
Food: 2
Service: 1
Daniel Reed
Not a place to stop at. They had a huge line in the drive thru. Only 2 people inside. Went inside. It took them almost 20 minutes to get me my food. It was 2 mcchickens... three people came in after to order at the counter and nobody came to help so they left. Mean while their manager was outside on a smoke break...
Atmosphere: 1
Food: 3
Service: 1
_Yani04_
Stopped at this location, long drive thru line up so went inside. No one at the til taking orders, everyone had to use kiosk. Waited for what seemed like forever maybe 20-30 minutes for my order (mccrispy meal, bigmac, 2 mcdouble, 20pcs nuggets with 2 cheeseburgers & fries) There were 3 ahead of me waiting for their orders too. While in the vehicle, checked my order and they missed the 20pcs nuggets. Went back through the drive through and the cashier had to feel everything in my bag to ensure it wasn’t there. Then, I assumed that was the manager who handed out the nuggets with a smirk on her face, no apologies whatsoever.
Atmosphere: 2
Food: 1
Service: 1
Unknown creature
Website says open till 11pm it's 9:20pm went to order through the app it took my order then when I went to put my number in for curbside it sent a message saying my order was refunded. So if it says open till 11pm why can't I order?
Service: 2
Stasia Creek 406 East Realty
Staff is always friendly and food delivered quickly and consistent! Thanks for doing such a great job!
Atmosphere: 5
Food: 5
Service: 5
macki gonzalez
I had a bit of a rough start when placing my order—the person taking it was a bit rude, which was frustrating. However, once I went inside, the General Manager, Susana, turned the situation around completely. She was polite, professional, and got everything fixed quickly. I really appreciate how fast she addressed the issue and apologized for the mishap. Great customer service from her
Atmosphere: 4
Food: 5
Service: 4
Roman Gershkovich
Everything has become more expensive and the portions are smaller. The fries in the happy meal are ridiculously small. The coffee is disgusting. All my children said that McDonald's in Canada is better.
Atmosphere: 4
Food: 3
Service: 4
Xander Dreger
Food is good and hot. Can be a little slow but that is all good as long as it tastes fresh which it does.
Atmosphere: 5
Food: 5
Service: 4
El Zeta
Food gets a 2 bc though it is fresh usually it is never fast, and it usually is missing something that was specifically asked for. The service gets a 2 bc it is never fast. And the atmosphere bc there isn't really much for kids except for the screens. Wer needs kids away from screens more.
It was a McDonald's. Didn't get my plain burger right twice but manager was top notch and took care of us.
Atmosphere: 4
Food: 3
Service: 5
Morne Roux
Food is excellent as always. The servers or cashiers what ever you call them dont greet you and are very rude.
Atmosphere: 1
Food: 5
Service: 1
Trae Black
Fries were old and stale, lemonade had lemon pulp in the bottom which made it horribly bitter, I’ve never had water that tastes like it came out of a used urinal, nuggets were old, and ice cream has been out for a week. Worst McDonald’s I’ve ever been to
Atmosphere: 1
Food: 1
Service: 2
Harrison Cooper
No hot and spicy and 50 cents for honey mustard? 50 cents????? and no root beer. and lots of gnarly looking people. Be warned
Atmosphere: 5
Food: 1
Service: 1
Sophie
if you’re Native American, don’t even think about coming here! Racist young staff will laugh in your face and serve your order the last even if you ordered before the others.
Went through drive through. Was asked to oull around to parking lot. After 30 minutes i went inside and asked for a redund. Discussion in back hapoened. I asked for a refund 2 more times because I needed to get back to work. I finally told them to forget about it and left! Last time I will ever use this McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Usually try not to stop here anymore because you’re waiting a minimum usually of 20 minutes and multiple times there are items missing. This was the case today as well, and the food was only warm.
To top it off we were missing an item, so I sent someone inside to get it and apparently I hadn’t been the only guest complaining because someone had called and complained, and the manager took it personal. Informed the person that I sent in that they did NOT have to give the missing item, that it was “them being nice”.
As someone who has managed multiple facilities, a manager acting completely unprofessional towards another customer simply because they assumed we had been the guests calling is very poor management.
Do better. Guest satisfaction should be top priority in an establishment like this.
Atmosphere: 1
Food: 2
Service: 1
Not a place to stop at. They had a huge line in the drive thru. Only 2 people inside. Went inside. It took them almost 20 minutes to get me my food. It was 2 mcchickens... three people came in after to order at the counter and nobody came to help so they left. Mean while their manager was outside on a smoke break...
Atmosphere: 1
Food: 3
Service: 1
Stopped at this location, long drive thru line up so went inside. No one at the til taking orders, everyone had to use kiosk. Waited for what seemed like forever maybe 20-30 minutes for my order (mccrispy meal, bigmac, 2 mcdouble, 20pcs nuggets with 2 cheeseburgers & fries) There were 3 ahead of me waiting for their orders too. While in the vehicle, checked my order and they missed the 20pcs nuggets. Went back through the drive through and the cashier had to feel everything in my bag to ensure it wasn’t there. Then, I assumed that was the manager who handed out the nuggets with a smirk on her face, no apologies whatsoever.
Atmosphere: 2
Food: 1
Service: 1
Website says open till 11pm it's 9:20pm went to order through the app it took my order then when I went to put my number in for curbside it sent a message saying my order was refunded. So if it says open till 11pm why can't I order?
Service: 2
Staff is always friendly and food delivered quickly and consistent! Thanks for doing such a great job!
Atmosphere: 5
Food: 5
Service: 5
I had a bit of a rough start when placing my order—the person taking it was a bit rude, which was frustrating. However, once I went inside, the General Manager, Susana, turned the situation around completely. She was polite, professional, and got everything fixed quickly. I really appreciate how fast she addressed the issue and apologized for the mishap. Great customer service from her
Atmosphere: 4
Food: 5
Service: 4
Everything has become more expensive and the portions are smaller. The fries in the happy meal are ridiculously small. The coffee is disgusting. All my children said that McDonald's in Canada is better.
Atmosphere: 4
Food: 3
Service: 4
Food is good and hot. Can be a little slow but that is all good as long as it tastes fresh which it does.
Atmosphere: 5
Food: 5
Service: 4
Food gets a 2 bc though it is fresh usually it is never fast, and it usually is missing something that was specifically asked for. The service gets a 2 bc it is never fast. And the atmosphere bc there isn't really much for kids except for the screens. Wer needs kids away from screens more.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
It was a McDonald's. Didn't get my plain burger right twice but manager was top notch and took care of us.
Atmosphere: 4
Food: 3
Service: 5
Food is excellent as always. The servers or cashiers what ever you call them dont greet you and are very rude.
Atmosphere: 1
Food: 5
Service: 1
Fries were old and stale, lemonade had lemon pulp in the bottom which made it horribly bitter, I’ve never had water that tastes like it came out of a used urinal, nuggets were old, and ice cream has been out for a week. Worst McDonald’s I’ve ever been to
Atmosphere: 1
Food: 1
Service: 2
No hot and spicy and 50 cents for honey mustard? 50 cents????? and no root beer. and lots of gnarly looking people. Be warned
Atmosphere: 5
Food: 1
Service: 1
if you’re Native American, don’t even think about coming here! Racist young staff will laugh in your face and serve your order the last even if you ordered before the others.
Atmosphere: 1
Food: 1
Service: 1
Loading...