This was the best pizza I've ever had here. The clerk was delightful!
Atmosphere: 3
Food: 5
Service: 5
Dustin Lane
They didn’t bring what I ordered and they brought stuff I didn’t order. Delivery driver had dirty clothes and oily hands and arms from a vehicle. The only thing they got right was the chicken wings. The wings didn’t have hardly any sauce
Atmosphere: 2
Food: 3
Service: 1
Matt Strommen
Like all service industries they are short of help. Some from Covid hangover and some from corporate mismanagement. Unfortunately this restaurant is a victim of both. I felt bad for the staff, one guy cooking and taking orders and the only other person was the delivery driver, who to her credit was trying to help. Shift change was happening so more people were showing up for evening schedule.
The wings were not the best as they may have been not very fresh to start with, the breadsticks were good though.
C’mon Pizza Hut, up your pay to attract adequate help, I know, I know chain store economics. Well multiply your cost benefit ratios to figure in loss of customers and maybe you’ll see the importance of staffing. Get out of your corporate offices and go into a restaurant and see the fruits of your ineptitude.
Atmosphere: 3
Food: 3
Service: 2
Austin Wilhelm
Weird experience one of the employee's literally kept meowing like a cat the entire time we were eating and when she dropped off are pizza looked at us and meowed again and walked away. Then she proceeded to meow again at someone when handing an order to that person when they were picking up food. The food was also terrible.
Atmosphere: 1
Food: 1
Service: 1
Karen Martin
Not ordering anymore, all the cheese was in the center and there were 3 pieces with no cheese or toppings at all, I haven't been able to get good service from there in quite some time so I'm done no more will I be getting anything from the Sidney pizza hut 👎👎👎
Food: 1
Sammantha Lynch
As I entered the restaurant to pick up my order, i was hit with an unsettling smell, like mildew or maybe sewage, which was unlike my great experience when i dined in last time. I paid extra for cinnabon icing with our cinnastix. I had to check our boxes to be sure we got them, but none of our extra sauces were there, so I am glad I checked. As the front desk woman hands me the cinnastix icing, I asked if they were out of the cinnabon cream cheese icing. I order the cream cheese icing in the first place because the regular icing tastes like chemicals to me, and makes my mouth burn. The front desk lady, who was very kind, asked the kitchen staff if i could have the cream cheese icing, but he told her to just give me cinnastix icing. How do they make cinnabons then now? Just open the cinnastix icing and pour it on? I used to work for a pizza hut and we always had a nice container with a scoop to put the cream cheese icing in souffle cups. And, when we ran out, we would simply put it out of stock on the online menu, or call the customer to ask if they were okay to use the other icing. Overall, my cinnastix tasted bland, almost like the ratio of cinnamon sugar was way off.. i can barely taste any sugar at all... i tried to enjoy the icing thinking maybe they fixed the recipe, but it still makes my mouth burn. I would have been much more understanding had they called me in advance to let me know they didnt offer cinnabon icing for cinnastix, afterall I had scheduled this order to be made almost an hour after i placed it, leaving plenty of time for quality assurance on this order. Now when I get home I will have to go to the grocery store to get my own cream cheese icing, and put more sugar on it just to be able to enjoy the meal :(
I can honestly say I’ve never once had my order done correctly while ordering from here. The only thing I ever get is a large pan pepperoni pizza and it’s always messed up, or something totally different than what I ordered. Person working front desk has consistently been a real joy to deal with as well.
William Whiterock
Walked in to eat dinner an hour and 20 min before closing and only had take out option. Maybe go ahead and post that so we know when to get dinner.
David
Ordered online for delivery and after waiting 2 hours called and was told my order was “on its way.” After another 45 minutes I called to cancel the order, and was told my card would be credited. This did not happen, and when I left the next morning, my order was on the floor outside my door.
Atmosphere: 1
Food: 1
Service: 1
Jay Helfrich
Small town Pizza Hut that runs with a minimal amount of employees so service can be a little slow if they are busy. Service is good and food is great.
If you want to take a time machine back to the 1980's Pizza Hut Buffet this is the place! They only offer buffet on certain days, I believe Fridays. I'd recommend the buffet as it was pure nostalgia for me. The food on the buffet was fresh, presented nicely and replenished frequently. It was also reasonable, around 10 dollars per person. Check it out folks!
Great buffet!
Atmosphere: 5
Food: 5
Service: 5
Very yummy pizza :)
This was the best pizza I've ever had here. The clerk was delightful!
Atmosphere: 3
Food: 5
Service: 5
They didn’t bring what I ordered and they brought stuff I didn’t order. Delivery driver had dirty clothes and oily hands and arms from a vehicle. The only thing they got right was the chicken wings. The wings didn’t have hardly any sauce
Atmosphere: 2
Food: 3
Service: 1
Like all service industries they are short of help. Some from Covid hangover and some from corporate mismanagement. Unfortunately this restaurant is a victim of both. I felt bad for the staff, one guy cooking and taking orders and the only other person was the delivery driver, who to her credit was trying to help. Shift change was happening so more people were showing up for evening schedule.
The wings were not the best as they may have been not very fresh to start with, the breadsticks were good though.
C’mon Pizza Hut, up your pay to attract adequate help, I know, I know chain store economics. Well multiply your cost benefit ratios to figure in loss of customers and maybe you’ll see the importance of staffing. Get out of your corporate offices and go into a restaurant and see the fruits of your ineptitude.
Atmosphere: 3
Food: 3
Service: 2
Weird experience one of the employee's literally kept meowing like a cat the entire time we were eating and when she dropped off are pizza looked at us and meowed again and walked away. Then she proceeded to meow again at someone when handing an order to that person when they were picking up food. The food was also terrible.
Atmosphere: 1
Food: 1
Service: 1
Not ordering anymore, all the cheese was in the center and there were 3 pieces with no cheese or toppings at all, I haven't been able to get good service from there in quite some time so I'm done no more will I be getting anything from the Sidney pizza hut 👎👎👎
Food: 1
As I entered the restaurant to pick up my order, i was hit with an unsettling smell, like mildew or maybe sewage, which was unlike my great experience when i dined in last time. I paid extra for cinnabon icing with our cinnastix. I had to check our boxes to be sure we got them, but none of our extra sauces were there, so I am glad I checked. As the front desk woman hands me the cinnastix icing, I asked if they were out of the cinnabon cream cheese icing. I order the cream cheese icing in the first place because the regular icing tastes like chemicals to me, and makes my mouth burn. The front desk lady, who was very kind, asked the kitchen staff if i could have the cream cheese icing, but he told her to just give me cinnastix icing. How do they make cinnabons then now? Just open the cinnastix icing and pour it on? I used to work for a pizza hut and we always had a nice container with a scoop to put the cream cheese icing in souffle cups. And, when we ran out, we would simply put it out of stock on the online menu, or call the customer to ask if they were okay to use the other icing. Overall, my cinnastix tasted bland, almost like the ratio of cinnamon sugar was way off.. i can barely taste any sugar at all... i tried to enjoy the icing thinking maybe they fixed the recipe, but it still makes my mouth burn. I would have been much more understanding had they called me in advance to let me know they didnt offer cinnabon icing for cinnastix, afterall I had scheduled this order to be made almost an hour after i placed it, leaving plenty of time for quality assurance on this order. Now when I get home I will have to go to the grocery store to get my own cream cheese icing, and put more sugar on it just to be able to enjoy the meal :(
Atmosphere: 2
Food: 3
Service: 2
Nice place
Atmosphere: 5
Food: 5
Service: 5
Good place to eat love the hand tossed Pizza
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I can honestly say I’ve never once had my order done correctly while ordering from here. The only thing I ever get is a large pan pepperoni pizza and it’s always messed up, or something totally different than what I ordered. Person working front desk has consistently been a real joy to deal with as well.
Walked in to eat dinner an hour and 20 min before closing and only had take out option. Maybe go ahead and post that so we know when to get dinner.
Ordered online for delivery and after waiting 2 hours called and was told my order was “on its way.” After another 45 minutes I called to cancel the order, and was told my card would be credited. This did not happen, and when I left the next morning, my order was on the floor outside my door.
Atmosphere: 1
Food: 1
Service: 1
Small town Pizza Hut that runs with a minimal amount of employees so service can be a little slow if they are busy. Service is good and food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Wings, Oven-Baked Cheesy Alfredo Pasta, Supreme Pizza, Pepperoni Pizza
If you want to take a time machine back to the 1980's Pizza Hut Buffet this is the place! They only offer buffet on certain days, I believe Fridays. I'd recommend the buffet as it was pure nostalgia for me. The food on the buffet was fresh, presented nicely and replenished frequently. It was also reasonable, around 10 dollars per person. Check it out folks!
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