First of all the website is full of completely incorrect or false information. Website says open until 9pm except Monday when closed but they close and 8pm. Website also says there’s an option to order online but it is 6:50 PM and I called to make a delivery order and the young man who answered the phone said they weren’t taking any more orders for delivery today because they were full, despite a few weeks ago when I called a young woman told me they took delivery orders until 7:30 PM.. I asked him about that and he said usually they do but they’re full up today. So I told him I didn’t know if I wanted to place an order for pick up because I have a toddler and I don’t have a lot of spare time, I told him I would think about it and if I decided to, I would place the order online. He then informed me that the online ordering had been disabled as well, so I would have to call back if I wanted to place an order, finally telling me to be prepared to wait because they were very busy 45 minutes to an hour, which would be closing time. Very unhappy with the service, especially since the pizza is barely good enough to bother dealing with the terrible customer service to begin with. Simons was SO much better, they tasted better, their customer service was much friendlier and customer satisfaction oriented even though they forgot items occasionally that was the only problem I noted with them, and Bluehawk forgets at least one item in my order every single time I have ordered from them without fail, which has been more than a handful of times since they opened. The only good thing I can say is that the last two times I had a pizza delivered. The young woman who made the delivery was extremely friendly and very apologetic for forgetting an item and was back within five minutes with it. You would think they would get quite a bit of complaints and management or the owners would do something about it or at least offer some sort of Coupon or discount to the many dissatisfied locals who they rely on to keep that business running, especially throughout the winter months.Having a hard time understanding why they’re getting away with advertising things on the website that are clearly untrue since this has been a pattern the last couple months if not longer. A lot of people don’t know that you can order pizzas from Town Pump, and hands-down they are far better tasting don’t make you feel sick the next day with horrible heartburn, and the people who work there don’t treat you as if you’re beneath them and their needs come above yours because they realize they’re in the Customer Service industry. Maybe that has to do with the fact that they’re not all young entitled teenagers or young adults. I’m not sure but I do know this. Their pizza is far better tasting every time and is always ready in less than 30 minutes. The only hiccup is they do not deliver. I have never been treated rudely by the people who worked there though, whereas I have yet to have a cordial and accommodating person answer the phone at Blue Hawk since they opened. It’s unfortunate. This town is in dire need of more options for food that can be delivered as well as picked up.
Logan Webster
This shit is lowkey yummy ngl
U T
Great place. Not my style of pizza but it was good. Top shelf service.
Atmosphere: 5
Food: 4
Service: 5
Braedon Ferris
Food and building were amazing, but young waiter with brown hair came to me and a buddy's table and abruptly farted in my friends face!! Food was peak though... other than the flatulence of the waiter, the food came very fast and tasted great for cheap as well. Also the waiter in question was very apologetic in the fact that he paid for our ranch.
Atmosphere: 5
Food: 5
Service: 5
shawnett dennis
Can’t make a pizza right! Every time I order my order is messed up one way or another . Call to let a manager know and he thinks it’s a joke ! Don’t waste your money on bad pizza or dealing with bad customer service ! I ordered banana peppers not SPICY peppers ! Big difference ! The whole pizza is spicy not just a few bites !
Atmosphere: 1
Food: 1
Service: 1
Taylor Smith
Stopped here for a quick bite. Pizza came out quickly and my kids loved it!
Atmosphere: 5
Food: 5
Service: 5
Randy Buchanan
good pizza would eat here again
Carmen Wood
Very delishes hot warm melts in your mouth sauce and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Family 16, Family Meal Deal 1
Pizza was great!
First of all the website is full of completely incorrect or false information. Website says open until 9pm except Monday when closed but they close and 8pm. Website also says there’s an option to order online but it is 6:50 PM and I called to make a delivery order and the young man who answered the phone said they weren’t taking any more orders for delivery today because they were full, despite a few weeks ago when I called a young woman told me they took delivery orders until 7:30 PM.. I asked him about that and he said usually they do but they’re full up today. So I told him I didn’t know if I wanted to place an order for pick up because I have a toddler and I don’t have a lot of spare time, I told him I would think about it and if I decided to, I would place the order online. He then informed me that the online ordering had been disabled as well, so I would have to call back if I wanted to place an order, finally telling me to be prepared to wait because they were very busy 45 minutes to an hour, which would be closing time. Very unhappy with the service, especially since the pizza is barely good enough to bother dealing with the terrible customer service to begin with. Simons was SO much better, they tasted better, their customer service was much friendlier and customer satisfaction oriented even though they forgot items occasionally that was the only problem I noted with them, and Bluehawk forgets at least one item in my order every single time I have ordered from them without fail, which has been more than a handful of times since they opened. The only good thing I can say is that the last two times I had a pizza delivered. The young woman who made the delivery was extremely friendly and very apologetic for forgetting an item and was back within five minutes with it. You would think they would get quite a bit of complaints and management or the owners would do something about it or at least offer some sort of Coupon or discount to the many dissatisfied locals who they rely on to keep that business running, especially throughout the winter months.Having a hard time understanding why they’re getting away with advertising things on the website that are clearly untrue since this has been a pattern the last couple months if not longer. A lot of people don’t know that you can order pizzas from Town Pump, and hands-down they are far better tasting don’t make you feel sick the next day with horrible heartburn, and the people who work there don’t treat you as if you’re beneath them and their needs come above yours because they realize they’re in the Customer Service industry. Maybe that has to do with the fact that they’re not all young entitled teenagers or young adults. I’m not sure but I do know this. Their pizza is far better tasting every time and is always ready in less than 30 minutes. The only hiccup is they do not deliver. I have never been treated rudely by the people who worked there though, whereas I have yet to have a cordial and accommodating person answer the phone at Blue Hawk since they opened. It’s unfortunate. This town is in dire need of more options for food that can be delivered as well as picked up.
This shit is lowkey yummy ngl
Great place. Not my style of pizza but it was good. Top shelf service.
Atmosphere: 5
Food: 4
Service: 5
Food and building were amazing, but young waiter with brown hair came to me and a buddy's table and abruptly farted in my friends face!! Food was peak though... other than the flatulence of the waiter, the food came very fast and tasted great for cheap as well. Also the waiter in question was very apologetic in the fact that he paid for our ranch.
Atmosphere: 5
Food: 5
Service: 5
Can’t make a pizza right! Every time I order my order is messed up one way or another . Call to let a manager know and he thinks it’s a joke ! Don’t waste your money on bad pizza or dealing with bad customer service ! I ordered banana peppers not SPICY peppers ! Big difference ! The whole pizza is spicy not just a few bites !
Atmosphere: 1
Food: 1
Service: 1
Stopped here for a quick bite. Pizza came out quickly and my kids loved it!
Atmosphere: 5
Food: 5
Service: 5
good pizza would eat here again
Very delishes hot warm melts in your mouth sauce and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Family 16, Family Meal Deal 1
It is so bussin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Excellent service. Food quality was 5 star.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great ? in this town, definitely worth the
Atmosphere: 4
Food: 4
Service: 4
It's "ok".
Atmosphere: 3
Food: 3
Service: 4
We met up here with family. We had a rather large group and the staff was more than accommodating. The pizza was absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
We met up here with family. We had a rather large group and the staff was more than accommodating. The pizza was absolutely delicious!
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