We placed an order and got half of what we paid for so we turned around and asked for the rest of our order and got chewed out by the worker who took our order. It wasn't a big deal until she was absolutely RUDE for NO reason. Super disappointed. The food was good but the customer service sucks.
Atmosphere: 1
Food: 1
Service: 1
MJ West
I didn't know I had to ask for honey for my biscuits, didn't get sauce for my tenders, didn't get spoons for the mashed potatoes. Wondering why you stopped selling the $7 fill ups as well.
Food: 3
Service: 1
Justin Skradski
Used to be an awesome place to get a burger or chicken, dont know of it changed managers but I ate in whitehall and had to puke by twin.
I5850EVedw
I told the guy waiting on us that I wanted two thighs 3 times . When I got home I had 1 thigh and a leg. I was very disappointed because we live in Butte.
Rick Overy
The young lady at the drive through window was very courteous, helpful, patient and kind. I arrived right before closing time and she was patient and helpful. A star employee. Today Friday July 18th 2025 She should be training employees Thank you KFC for the 5 star treatment!
Atmosphere: 4
Food: 5
Service: 5
Rene “Lvs Michele” Martinez
Man, they didn't have biscuits... Need I say more??? Everything else was delicious hot, but HOW AM I SUPPOSE TO MOP UP MY MASH POTATOES AND GRAVY OR SPREAD MY HONEY SAUCE ON??? It's all about the Honey Sauce... 🤨😡🤬😤😐
Atmosphere: 5
Food: 4
Service: 5
Dell Jensen
Can never seem to get my entire order very sad
Service: 1
Gotnocheese10
Lady at the window was very rude, did not have a name tag on so I can not specify, would not specify sauce options qhen asked
Atmosphere: 3
Food: 4
Service: 1
Stace Ewing
Robert makes this place amazing!! AWESOME customer service!! Only fast food place I look forward to repeat visits!!
Food: 4
Service: 5
boss man 72
Tried to order on the app and online for the Whitehall, Montana location, but it can’t find results. Ridiculous! I guess you don’t want my business.
I'm an elderly person on a budget but thought I could enjoy some Kfri. Went to the restaurant with a friend and a coupon for the 4.99 deal. Here is what I and my friend experienced. We each ordered the same meal but the cashier dint ask us "original or crispy". We thought it must be original by default. Then we ordered a small drink each. We said this to her twice so she rings up two medium drinks which is two dollars more. Then when we got the meal I received a dry original thigh and a cold extra crispy leg. My friend got a original leg and a extra crispy thigh. I think I know what is happening here to everyone hoping to get a hot meal at there advertised prise. But I will let you make the call
Bob Brannon
Stopped for lunch on the way to Breakaway Youth Ranch Sunday. Food was good, though my wife had to go back to get the 3rd of her 3 chicken tenders. Help was nice and patient while we decided what to order. Unfortunately, one could see that the counters, tables and floor were all dirty. Makes us not want to come back.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Chicken Wings
P G
As I was traveling in Utah, I decided to try the KFC in Roy. It was edible, but not great... it made me miss the one in Whitehall! I live 30 miles from Whitehall, and we regularly drive there for KFC, and have been for almost 20 years. They have always been friendly, and the food has always been fantastic. Too bad they can't teach the other KFC restaurants how to do it!
We placed an order and got half of what we paid for so we turned around and asked for the rest of our order and got chewed out by the worker who took our order. It wasn't a big deal until she was absolutely RUDE for NO reason. Super disappointed. The food was good but the customer service sucks.
Atmosphere: 1
Food: 1
Service: 1
I didn't know I had to ask for honey for my biscuits, didn't get sauce for my tenders, didn't get spoons for the mashed potatoes.
Wondering why you stopped selling the $7 fill ups as well.
Food: 3
Service: 1
Used to be an awesome place to get a burger or chicken, dont know of it changed managers but I ate in whitehall and had to puke by twin.
I told the guy waiting on us that I wanted two thighs 3 times . When I got home I had 1 thigh and a leg. I was very disappointed because we live in Butte.
The young lady at the drive through window was very courteous, helpful, patient and kind. I arrived right before closing time and she was patient and helpful. A star employee. Today Friday July 18th 2025
She should be training employees
Thank you KFC for the 5 star treatment!
Atmosphere: 4
Food: 5
Service: 5
Man, they didn't have biscuits... Need I say more??? Everything else was delicious hot, but HOW AM I SUPPOSE TO MOP UP MY MASH POTATOES AND GRAVY OR SPREAD MY HONEY SAUCE ON???
It's all about the Honey Sauce... 🤨😡🤬😤😐
Atmosphere: 5
Food: 4
Service: 5
Can never seem to get my entire order very sad
Service: 1
Lady at the window was very rude, did not have a name tag on so I can not specify, would not specify sauce options qhen asked
Atmosphere: 3
Food: 4
Service: 1
Robert makes this place amazing!! AWESOME customer service!! Only fast food place I look forward to repeat visits!!
Food: 4
Service: 5
Tried to order on the app and online for the Whitehall, Montana location, but it can’t find results. Ridiculous! I guess you don’t want my business.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm an elderly person on a budget but thought I could enjoy some Kfri. Went to the restaurant with a friend and a coupon for the 4.99 deal.
Here is what I and my friend experienced. We each ordered the same meal but the cashier dint ask us "original or crispy". We thought it must be original by default. Then we ordered a small drink each. We said this to her twice so she rings up two medium drinks which is two dollars more. Then when we got the meal I received a dry original thigh and a cold extra crispy leg. My friend got a original leg and a extra crispy thigh.
I think I know what is happening here to everyone hoping to get a hot meal at there advertised prise. But I will let you make the call
Stopped for lunch on the way to Breakaway Youth Ranch Sunday. Food was good, though my wife had to go back to get the 3rd of her 3 chicken tenders. Help was nice and patient while we decided what to order. Unfortunately, one could see that the counters, tables and floor were all dirty. Makes us not want to come back.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Chicken Wings
As I was traveling in Utah, I decided to try the KFC in Roy. It was edible, but not great... it made me miss the one in Whitehall! I live 30 miles from Whitehall, and we regularly drive there for KFC, and have been for almost 20 years. They have always been friendly, and the food has always been fantastic. Too bad they can't teach the other KFC restaurants how to do it!
Atmosphere: 5
Food: 5
Service: 5
This KFC is the biggest KFC in all of
Atmosphere: 3
Food: 3
Service: 3
Love the food, great staff
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