Domino's Velamar

Avoid the trouble of coming. There was weather, there was staff and they told me that there is no service because there is no electricity and the weather is all right and apart from that the ovens are gas, not electric. I came from the Colosio branch with federal and the same thing, there is no weather at all, it looks like an oven inside. They are already reducing their services a lot

Atmosphere: 1

Food: 1

Service: 1

Super delayed, they don't pay attention to you. Even arriving there was a fight with one of the delivery people and they hit him with pipes and no one came out to defend him from his colleagues.

Atmosphere: 1

Food: 4

Service: 1

TERRIBLE SERVICE, IT TAKES MANY HOURS FOR THE PIZZA TO ARRIVE. AND WHEN IT ARRIVES IT IS ALL COLD AND UGLY!!

Atmosphere: 1

Food: 1

Service: 1

Terrible service, I placed my order in which more than 50 minutes had already passed, at that moment I dialed them again and they told me that there is no order in my name, they do not deserve a single star.

Very tasty

Atmosphere: 5

Food: 5

Service: 5

I ordered from here twice on Uber eats whilst I was on vacation to Playa del carmen. To be honest, I didn't know what to expect, with a mixed quality of reviews. But my first order came very quick, and the tracking on the app was very precise. Food was lovely and very good quality, as good as the dominos in the UK. The same with my second order, top quality, service, and food. Would definitely order from here again. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

My pizza never arrived, I called again and they took my information wrong, I rectified it and it never arrived again, you don't play with hunger in addition to the bad service

You order pizza and they never deliver it. Waiting for more than an hour, and we call and they pick up the phone and they don't answer

You dial and they pick up the phone but no one answers, I dial like 5 times, I understand that they are busy but they don't even say "allow me a little" and if not they better not even answer....?

Atmosphere: 3

Food: 4

Service: 1

They answer the phone but no one answers the call, you can only hear the background noise, surely they answer the call so it stops ringing. I didn't make just 1 call, there were 5! And none of them answered me, disgusting...

Service: 1

They don't answer the calls, and through the app I ordered several times and it never arrives and says it was delivered. They don't even bother to call you and ask...

Atmosphere: 1

Food: 1

Service: 1

It is a very nice, pleasant place, I like the layout and decoration.

Atmosphere: 5

Food: 4

Service: 4

It's hard to find someone to take my order. I keep calling and they answer the phone but no one answers and you can only hear noise from the store (people talking, trays, etc.). The delivery time is very long, more than an hour normally. I can only order by calling the store directly because if you order through a third-party app like Uber your order never arrives. If the store is very busy, owners should make changes to meet high demand. Hire more people or implement a more effective system.

Service: 1

I ordered the pizza by rappi, but in the application, according to them, they send the order to my home, not a rappi service, it took more than 2 hours to arrive, which according to what they had no staff, they didn't even respect the 30-minute policy and to finish it it arrived cold. ...

Atmosphere: 1

Food: 1

Service: 1

You call to order a pizza over the phone and they leave you hanging on the line, you can hear everything that happens in the place but no one answers you, these people are not educated.
The service was terrible, more than an hour and a half waiting and nothing, add to that the terrible attitude of the employees.
If they hate their jobs so much, why do they work here? If you hate serving and dealing with people so much, don't have jobs like this.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pizzas