El Gaucho

P.º Xaman - Ha 1, Playacar, Playa del Carmen

Recent Reviews

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Liliana Landeros

We received the worst treatment here at the Gaucho, starting with the receptionist who was expressly rude in receiving us, do not arrive late for the reservation even a couple of minutes, even because of the limited transportation within the hotel; since you will not want to receive them even if the restaurant is almost empty. While my dad was trying to mediate the situation, he was ignored for giving attention to a tourist who asked him something, giving better treatment to foreigners than to Mexicans. The waiter, with us already inside, did not want to serve us any more in the end, leaving the jug of water for us to help ourselves when we asked him before and leaving, in addition to forgetting the things we asked for. The worst treatment and service.

Atmosphere: 2

Food: 4

Service: 1

Tysen Reynolds

I have had a bunch of their different steaks! Some of the best steaks I have had! The New York steak was by far the best! The service was fantastic! I love this place! Definitely a must go!

Atmosphere: 5

Food: 5

Service: 5

Maximiliano Lui

Very nice themed restaurant inside the Sandos resort in Playacar.
Very good meat, service and attention.
I recommend 100%

Atmosphere: 5

Food: 5

Service: 5

Nicolas Bikkesbakker

It's not worth it, it's better to go to the buffet.

Atmosphere: 2

Food: 1

Service: 2

Luis Navarro

Very good service and the food is very delicious I recommend it Excellent service ❤️??

Atmosphere: 4

Food: 5

Service: 5

German Andres Ibañez

We had empanadas (barely cooked) no flavor, and the filet mignon was boiled, we will never come back to this place again. Service was good.

Atmosphere: 3

Food: 1

Service: 5

Susane Penroz Ibaceta

The excellent dinner, unfortunately the dress code is not followed by many people almost with the towel in hand entering. The idea of ​​making a reservation is to be in a quiet and well-presented place, something that is not fulfilled.

Atmosphere: 3

Food: 5

Service: 5

Fernanda Gomez

La Sra Rosy que nos atendió, no estaba de buen humor. Todo el mundo es tan atento que ella sobresalió por lo contrario las empanadas estaban tibias casi frías, la provoleta estaba tibia, tanto que era dura. El matambre a la pizza era finito como un bife de nalga, las fetas de jamón que tenían arriba, eran más gruesas que el matambre. Sin dudas, no fue el mejor

Julieta Naum

The meat is spectacular!

Alain Hogue

Tuesday, feb 28, no air conditionning, lots of smoke inside the place. I had a fried provolone as an appetizer but was barely warm, the steak i had was tasty but the meat wasn't tender. Overall good service but a little too speedy

Jeanna Haring

We have been eating breakfast here the last several years since no longer adult only. The breakfast has been consistently good, the omelets are excellent, and the service is friendly. We especially appreciate Mirna who is the hostess Manager. She has been there for a number of years and is always so friendly and really makes us feel welcome. We like seeing her at the other restaurants as well. People like Mirna are the reason we come back to Sandos.

Oscar Velasco

I didn't like the atmosphere and I didn't like the meat.The attention is very kind.

Atmosphere: 3

Food: 3

Service: 5

Jorge Robles

Argentine food restaurant with exquisite dishes as well as its wines. And the delicious desserts.

Atmosphere: 5

Food: 5

Service: 5

Gerardo Perez

Spectacular attention from the staff. Mirna is a genius, always attentive to our requests and needs. My lady eats gluten free and was able to help us out, providing all the gluten free options

Yina Martinez

Everything is very rich, it just needs more decoration,

Dietary restrictions: They care about giving you an adequate diet in case you have any allergies

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