Very good food and rare excellent and fast service in Playa. Good ambiance too. Antonio is the man, very efficient! Muchas gracias!!
Millie A
Our waiter Jimmy was very attentive and personable during our visit! Yummy food, drinks alongside comfortable seats.
mantabar
Such a disappointing experience, I will never come again! I was loyal to this place ordering their ribs to take away. This time I have ordered a portion of ribs and Alitas Fritas Doble which has to be 995 gr, you can see it on their website. So when I got my order and was forced to choose at least 10% tips on take-away order I couldn't believe I hold 1 kilo of wings. So I weighed them at home and it was 534 grams. I went back to them (another 15 min one way) and asked are they sure it is 1 kilo of ribs. And here is the worst thing. First, the manager showed me their menu and it was not 1 kilo for this price but 500 grams. I showed her their website, where was 1 kilo for 334 pesos. After that they changed their mind and some young boy they called told me that the weight on the website is the weight of RAW wings and 1 kilo becomes 500 grams after cooking, so here you go))) it was 17 wings in their so-named kilogram, so they all just laughed at me at the reception. Will never recommend this place. The wings were fine, but very small, you can see it's size in comparison with a lighter an a picture.
mom184
The pizza was ufff.... we order the caprisse one, mini hamburger and potatoes!!! She has a very good knowledge about the menu and dishes preparation.
OscarFett
I went with my family, cause I love that my toddler can play meanwhile we are waiting for our food and drinks. But waiter was completely gone and whenever I asked for help, the other waiters just put a bad face cause they weren't assigned to my table, anyway, I called for the manager for the bill and pay, explained him about the situation and he only said "Thanks, I'll talk to him", to this point I got really pissed, so I asked for a comment sheet. The manager bring me some post its and told me to write a comment. We also were waiting for a food to go when our waiter appeared and gave it to us laughing and making fun about the situation. We left, just to find out minutes later that this guy ( the waiter) had put a toast tortilla and some rotten vegetables in my pack to go instead of my chicken wings. They took their name tags before I were able to see them, but for sure they will remember me and Bostons know exactly what's the managers name.
Dr Mellory Jone... P
Food is not bad, but the service sucks. Odered non-alcoholic drinks, but they served us expensive alcoholic ones. The manager, a gnomish and unpleasant man with a harelip and a lisp, refused a refund even though the drinks were not consumed. We warned we would report this on Trip Advisor. He said, "So what". Scammers! Avoid.
EL G
Great food and staff specially GRECIA our waiter was awesome can’t talk enough about her … she was very attentive and courteous!
Alejandro R
Excelent service , out waiter Oscar is truly the best. Like he read our mind when we needed him. Will decently go back.
franziska1994
The Food and the Servicio Abimael is soooo good!! Thank you!! I will come back. Abimael is very nice
T4254FImarcn
Good food and great service, Abimael was very hospitable and spoke English very well which was nice for us beginner Spanish speakers. We were pleasantly surprised to find they have a children’s play area which our son enjoyed very much while awaiting his food.
Gracias Gonzalo for being an awesome and attentive waiter. We always enjoy our meal and the friendly staff. The pulled pork sandwich was juicy and flavorful and my husband's steak was cooked perfectly. We recommend eating here.
Patrizia0804
We have been twice there so far and Chino waited our table both times. He and his workmates were amazing. This is a really nice place where you can get good beer and food too.
Connie R
Gracias Gonzalo for being an awesome and attentive waiter. We always enjoy our meal and the friendly staff. The pulled pork sandwich was juicy and flavorful and my husband's steak was cooked perfectly. We recommend eating here.
jkov8a
this is an amazing restaurant to visit with family and friends, if you come here I hope you get Sofi as your waitress, she attended us well and is super kind , order the chowder soup is kinda the one selled in San Francisco I'm sure you will enjoy it. thank you!
peggyw307
We went for the game and to eat something different from resort food and this place was perfect! We frequent our local BP pubs and this one was just as good as back home. Staff was great! Our server Montero took extra care of us. He knew we were there to watch the game and that meant looking after us for 4 hours! What a trooper ? The only downfall is the Bills lost! We will be back again BP Playa Del Carmen. Peggy and Brad Canada ??
Very good food and rare excellent and fast service in Playa. Good ambiance too. Antonio is the man, very efficient! Muchas gracias!!
Our waiter Jimmy was very attentive and personable during our visit! Yummy food, drinks alongside comfortable seats.
Such a disappointing experience, I will never come again! I was loyal to this place ordering their ribs to take away. This time I have ordered a portion of ribs and Alitas Fritas Doble which has to be 995 gr, you can see it on their website. So when I got my order and was forced to choose at least 10% tips on take-away order I couldn't believe I hold 1 kilo of wings. So I weighed them at home and it was 534 grams. I went back to them (another 15 min one way) and asked are they sure it is 1 kilo of ribs. And here is the worst thing. First, the manager showed me their menu and it was not 1 kilo for this price but 500 grams. I showed her their website, where was 1 kilo for 334 pesos. After that they changed their mind and some young boy they called told me that the weight on the website is the weight of RAW wings and 1 kilo becomes 500 grams after cooking, so here you go))) it was 17 wings in their so-named kilogram, so they all just laughed at me at the reception. Will never recommend this place. The wings were fine, but very small, you can see it's size in comparison with a lighter an a picture.
The pizza was ufff.... we order the caprisse one, mini hamburger and potatoes!!! She has a very good knowledge about the menu and dishes preparation.
I went with my family, cause I love that my toddler can play meanwhile we are waiting for our food and drinks. But waiter was completely gone and whenever I asked for help, the other waiters just put a bad face cause they weren't assigned to my table, anyway, I called for the manager for the bill and pay, explained him about the situation and he only said "Thanks, I'll talk to him", to this point I got really pissed, so I asked for a comment sheet. The manager bring me some post its and told me to write a comment. We also were waiting for a food to go when our waiter appeared and gave it to us laughing and making fun about the situation. We left, just to find out minutes later that this guy ( the waiter) had put a toast tortilla and some rotten vegetables in my pack to go instead of my chicken wings. They took their name tags before I were able to see them, but for sure they will remember me and Bostons know exactly what's the managers name.
Food is not bad, but the service sucks. Odered non-alcoholic drinks, but they served us expensive alcoholic ones. The manager, a gnomish and unpleasant man with a harelip and a lisp, refused a refund even though the drinks were not consumed. We warned we would report this on Trip Advisor. He said, "So what". Scammers! Avoid.
Great food and staff specially GRECIA our waiter was awesome can’t talk enough about her … she was very attentive and courteous!
Excelent service , out waiter Oscar is truly the best. Like he read our mind when we needed him. Will decently go back.
The Food and the Servicio Abimael is soooo good!! Thank you!! I will come back. Abimael is very nice
Good food and great service, Abimael was very hospitable and spoke English very well which was nice for us beginner Spanish speakers. We were pleasantly surprised to find they have a children’s play area which our son enjoyed very much while awaiting his food.
Restaurantji Recommends
Gracias Gonzalo for being an awesome and attentive waiter. We always enjoy our meal and the friendly staff. The pulled pork sandwich was juicy and flavorful and my husband's steak was cooked perfectly. We recommend eating here.
We have been twice there so far and Chino waited our table both times. He and his workmates were amazing. This is a really nice place where you can get good beer and food too.
Gracias Gonzalo for being an awesome and attentive waiter. We always enjoy our meal and the friendly staff. The pulled pork sandwich was juicy and flavorful and my husband's steak was cooked perfectly. We recommend eating here.
this is an amazing restaurant to visit with family and friends, if you come here I hope you get Sofi as your waitress, she attended us well and is super kind , order the chowder soup is kinda the one selled in San Francisco I'm sure you will enjoy it. thank you!
We went for the game and to eat something different from resort food and this place was perfect! We frequent our local BP pubs and this one was just as good as back home. Staff was great! Our server Montero took extra care of us. He knew we were there to watch the game and that meant looking after us for 4 hours! What a trooper ? The only downfall is the Bills lost! We will be back again BP Playa Del Carmen. Peggy and Brad Canada ??
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