La Isla Restaurant (Restaurante La Isla - 14)
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Delicious international food, an incredibly beautiful place.
The best location (it is inside a cave) the menu is one of the shortest in Xcaret that I have visited but like all Xcaret it is worth
Atmosphere: 4
Food: 4
Service: 5
It's the second time I've visited it and I still like it a lot, it's international food and buffet style, all delicious!!
Atmosphere: 5
Food: 5
Service: 5
Delicious buffet and the experience of eating inside a cave with cenotes is priceless.10 out of 10
Atmosphere: 5
Food: 5
Service: 5
One or I think it has air conditioning in addition to the attention of the staff and bVariety of food
Atmosphere: 5
Food: 5
Service: 5
This restaurant is insanely expensive at $44.50 USD for a buffet entry. To make matters worse, I was charged nearly $17 more than I agreed to with our server. My wife and I were visiting the famous Xcaret during our stay in Mexico. We ate lunch at the La Isla buffet and after initially thinking the buffet cost just $19.50 USD per person, I was shocked to discover that our bill was $89 USD; confused with our server, I went back to look at the sign that I was the $19.50 amount for. Although the $19.50 was a price that I saw, I also saw the price of $44.50 per person on the sign and accepted my mistake. Our server had a very simple job of basically only getting our drinks because it was a buffet, but I still tipped generously at 15%. There was 4 simple options to tip on his card machine as he ran the card charge right in front of me option 1.) 10%, option 2.) 15%, option 3.) 30% and I do not remember the option of the 4th amount. But I agreed to 15% and he clearly heard me and charged it. Again, the full price was $89 USD ($44.50 x2 buffet meals). 15% of $89 USD is $13.35 for a grand total of $102.35. I was eventually charged $119.29 which includes a tip of 34%, which was not even one of the options when he charged my card. The next tip amount after 15% was 30%. A 30% tip would have still only made the full amount to be $115.70. So there is no way a mistake could have been made. I believe it was a blatant overcharge and because of this belief, I am working with my credit card company to recover the entire tip amount. I am incredibly disappointed in this expirience and it does not sit well with me regarding my overall Xcaret expirience. This is now the second time I have been severely overcharged in Mexico, with the first time being charged about $6 at the Cancun Airport. It has never happened in the United States during my entire adult life. My advice is to pay directly in cash to avoid this headache.
Atmosphere: 5
Food: 4
Service: 3
It is one of the most beautiful restaurants in Xcaret.
Atmosphere: 5
Food: 5
Service: 5
Everything from the food to the service and the atmosphere is truly very excellent.
Atmosphere: 5
Food: 5
Service: 5
Very peaceful, a very good discovery
Amazing decor, I’ve attended a weeding here, the bathroom is far tho
Restaurantji Recommends
Poor service .
It was good, the truth is that there was food that in my taste could be improved a little but it was delicious! In addition, the service was wonderful and the place was very nice, comfortable, fresh, in general I really liked it.
Unfortunately this restaurant is usually only open in high season, so it will not always be an option for dining. It is also usually one of the spaces where there are external events.In any case, it is one of the most interesting restaurants in the park, since its access is underground and one of the rivers crosses it.
Atmosphere: 5
Food: 5
Service: 5
excellent place exquisite food I loved
Atmosphere: 5
Food: 5
Service: 5
Awesome food and service!
Atmosphere: 5
Food: 5
Service: 5
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