Restaurante UMI

Music with a very well set DJ.Excellent serviceExquisite sushi! Impeccable adorable lovely!!!Wine glass + 8 pieces salmon sushiVery slow to bring the bill. Waiters without eye contact

Vegetarian options: Vegan and vegetarian sushi

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salmon Roll Y Fire Roll

The atmosphere is really pretty with the ocean in the background. The service was very slow and food took about an hour to be served and was pretty meh. I’d recommend it as a spot for drinks but skip on dinner.

Atmosphere: 4

Food: 2

Service: 2

Dined at Umi twice during my stay - solid drinks, the food was fantastic, and the staff was even better. Deal with Diego as your waiter and you will not be disappointed. Great ambiance, solid food & beverage, even better staff - you won’t be disappointed. Make sure to order the beef gyoza, the fire roll, the ribeye roll, or the steak entree.

Atmosphere: 5

Food: 5

Service: 5

Late, bad order taken, very average food.

Atmosphere: 2

Food: 1

Service: 2

I'm a huge fan of Thompson Hotels and really excited to try UMI Rooftop, but unfortunately I was left quite disappointed. I went for dinner this past Saturday for NYE weekend. The atmosphere was nice and had a contemporary feel.I ordered the Salmon Yuzu Teriyaki. To my surprise, when I took a bite from the middle of the salmon, it was raw! My server graciously took it back, but when my dish returned, this second attempt wasn't better: it was the same plate, just reheated. The outside was slightly more charred, but the salmon was still not cooked. At that point, I did not bother to send it back again.As someone who has received top notch service and excellent food during my prior Thompson Hotel experiences, this was really disappointing. The saving grace that made me give 2 stars as opposed to 1 was our server who was really kind and attentive.

Atmosphere: 3

Food: 1

Service: 3

The view and the location are great! The rest goes like this! The cocktails were good!Very overpriced. In my opinion not justified. We were here three years ago when there was another restaurant that was excellent.

Atmosphere: 5

Food: 3

Service: 3

The view and the location are great! The rest is fine! The cocktails were good! Very overpriced. Not justified in my opinion. We were here three years ago and there was another restaurant which was excellent.

The most notable thing is the views.?The tasteless sushi (gourmet portions) the fried ice cream made with overcooked oil tasted very unpleasant. Slow service and Monaco prices

Atmosphere: 5

Food: 3

Service: 2

Great place, so peaceful! The best service in playa by Luis!! Passion fruit mezcalita so fresh! And the music so good!

We made reservations via open table. The hostess couldn’t find our reservation had to wait 10 minutes till we finally were taken upstairs. Finding an empty restaurant sat down waited 15 minutes with no great or service at all, we finally walked out.STAY AWAY WASTE OF TIME

Atmosphere: 1

Food: 1

Service: 1

Excellent place and menu

Great service of Luis, delicious food & drinks, good view of Playa del Carmen, the beach and also Cozumel

So this located above the Thompson. Much better than the Magic Blue Spa across the street... it is amazing. Swim up pool bar with swings. Places to dine in the water. Pool closes at 11pm but they have a live DJ. Cant wait to stay there!

Atmosphere: 5

Food: 5

Service: 5

The only thing this place has going for them is the atmosphere. The food was absolutely the worst sushi I've had (and I am a sushi lover) and the drinks were 'okay'. Nothing to see here but a fantastic view. Way over priced for the dining experience. They also do nothing here for you if it is your birthday. Not that I feel entitled to it, but it's unusual (at least in the US) not to.

Atmosphere: 5

Food: 2

Service: 4

Never in my life have I ever walked out of a restaurant, but this restaurant was my first.10 minutes to get a menu. 20 minutes to get a round of drinks after they finally took our order, and the worst part of all 45 minutes to get our horrible meal (mind that there were only 3 tables at the restaurant) we order around 10 plates for 8 people, after 45 minutes 5 plates arrive, a very chewy and flavorless octopus, a ZERO truffle flavor overcooked and expensive Udon, and 3 sushi rolls with barely any rice around the algae, 2 of them even crumble when the waiter tried to put it on the table, it was ridiculous. We talked first with the waiter and ask him if they had any issue in the kitchen, which he kind of nodded. After 10 minutes that we attempted to see if the rest of the plates would come, we gave up, we try to talked to the manager which he didn't have any explanation just stood almost quiet and barely apologized, after this attitude we decided to get the check for the drinks and cancel the order. TERRIBLE EXPERIENCE do not go there! I can't believe this is on a Thompson's hotel property, they should feel embarrassed. TOTAL SCAM

Atmosphere: 1

Food: 1

Service: 1