HS Empire Store

585 Mountain Rd, Moncton
(506) 384-6613

Recent Reviews

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Michael Donovan

Fantastic food store; if you're Muslim there's a supply of clothing and regional cookware, perfume, a few toys (nothing great and no books sadly), but even if you're not there is a great selection of food....lots of new soda brands ($1-2/can) and the back room has cheaper produce than the grocery store.

zoe furlong

I work next door, I’ve shopped there on and off for years and the selection is somehow even better every time. I’d rate this store even higher if it let me. 10/5 starts 💜

Alejandraa Mares

best prices and products

La Rock

Illigaly selling meat with no lebel in is Moncton. illigal as per #CFIA

lilybrown

good place for shopping grocery specially on vacations when everywhere is closed they are open.

A C

Awesome store. Unique food options. Nice to have another goat meat vendor in town that has more than just cubes. Also have lamb, and quail among other things.

Amanda Bastin

Good selection of perfumes however they are counterfeit perfumes being passed off as luxury- staff will lie and say they are real. If you're looking for dupes it would be a good spot to check out but they should be honest about it.

adam Abdelshafy

every time i buy green world product i found even the product old and has bad smell or contains insects please advice and dont sell bad quality product to people

Abdelkader Mezry

Amazing customer service. Abboudi was very helpful and on time. I strongly recommend HS Empire transportation services. Affordable and professional.

Real Talk

Review: Terrible Customer Service After Spending Over $250

I spent over $250 at this Arabic grocery store, and the experience was very disappointing. At checkout, there was only one person working. She scanned all the groceries and then just handed us bags and boxes, saying we had to bag everything ourselves — no help at all. It was basically self-service after checkout.

If you’re spending that much money, the least you expect is decent customer service, especially at a store that presents itself as a community-focused Halal business. This kind of treatment is unacceptable, and it shows a lack of respect for customers.

I won’t be coming back unless things improve.

Surender Singh

Arabic Store, beautiful utensils and reasonable fruits and vegetables

Chek Chegg

Delivery driver was rude and shooed us from a public parking lot, saying that it was their spot. We left and never came back

Sarata Zalle

Great products. Costumer service is the worst in town. They don't treat everyone the same and that is sad. I got to the cash paid for my stuff and realized they overcharged me. Mention it to the cashier. She was unapologetic and mean to me like i did something wrong. They need to up their costumer service game.

Joseph Khan

As a regular customer of HS Empire, I had always wanted to support a local business, especially as a fellow Muslim. However, I often felt uneasy about their approach to providing receipts, which seemed somewhat sketchy and suggested they weren't transparent about their prices. Recently, I had a disappointing experience when I purchased meat. Despite being at the cash register and requesting a refund, the owner didn't seem willing to listen to my concerns and mentioned their policy without addressing my request. It was disheartening, and I left feeling frustrated. Given this experience, I find it hard to continue supporting them. I just want to caution others to be mindful of the prices and their policies.

ziyad abouali

Worst return experience! The staff was very helpful and friendly, but the boss clearly hasn’t learned the basics of customer service. I was told I could get a refund if the items didn’t fit, as there were no fitting rooms and I couldn’t try them on in the middle of the store. When I returned 5 days later, the lady offered me store credit, but then the boss came over and refused both a refund and store credit. After I finally convinced him to issue the store credit, he told the lady who had helped me that the amount would be deducted from her paycheck. Just wow !

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