Subway
184 Mountain Rd, Moncton
(506) 854-7827
Recent Reviews
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Can’t recommend this place. Especially when you’re ordering online.
The staff was so helpful and friendly
I wish i could give 0 star for the customer service received from an old lady of afternoon shift.I want to add the extra chicken in my sandwich and ready to pay for it but she is shouting to his colleague that why he want to add chicken.Did i asked for free?It not the way to treat customers.
After placing an order on line using the app. I stated to put the sauce on the side. When I received my order - it was covered in sauce. I called to stated just that. The guy on the phone stated- “what would you like me to do about that!”
My reply was- “well I can’t eat it like that!”
He then repeated “what would you like me to do about that?” Again. I repeated “I can’t eat it like that!”
He then went silent! I asked if he was still on the line- and I get “yes I am.”
Me- “what are you going to do with the fact we can’t eat the food?”
Him-“ well I asked you 3 times what you wanted me to do- and I just started my shift, I didn’t do anything wrong. You placed your order online I will refund it to the app and that is all I have to say to you!
Then he hung up.
Last time I use your app, delivery or order from that location.
I didn’t even want to give them 1 star! Terrible service.
The first thing he should have said was I’m sorry, would you like me to replace that for you? But that would have been correct and too easy to do.
Great location, super friendly staff. Clean location.. nailed it all
This is the best one in town. The staff always friendly and fun to chat too, place is always clean and comfortable. They are the best location in town.
Atmosphere: 5
Food: 4
Service: 5
This is the best one in town. The staff always friendly and fun to chat too, place is always clean and comfortable. They are the best location in town.
Only giving one star because the place says wheel chair accessible but it isn’t. I went there with a client who is a wheelchair user. The sidewalk isn’t paved like a ramp, the door isn’t automatic. So if a wheelchair user was alone they couldn’t have entered the premises at all.
Wheelchair accessibility: Not accessible
Recommended dishes: Sweet Onion Chicken Teriyaki 240 Cals
Never ever go there ,rude costomer service they don’t know how to deal with costomer , make wrong orders , never go there to waste money
Atmosphere: 1
Food: 1
Service: 1
Would give them 0 stars if I could. Pathetic customer service and rude employees, even tho I paid and bought food, I went to some get stuff out of car and was asked to leave. Won’t recommend.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst place to come, very bad customer service. They don’t let you use the washroom expect you’re buying something. The sales rep is so rude talking to customers. Stay off if you’re having a goodday cause the sales rep will give you a bad day.
it,s cheeper to buy a footlong than 2 six inch. they have advertised therefore no sale.
Food: 1
Always great service at the Mt.Road and Robinson store ,.friendly staff ..
Atmosphere: 4
Food: 4
Service: 4
Friendly guys working. Fast service and super friendly. Better than main st
Atmosphere: 5
Food: 4
Service: 5
I went there one day to use bathroom and said you can't use you have to buy a sandwich thats is
Atmosphere: 1
Food: 1
Service: 1
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