Unfortunately walked out empty handed this evening. Waited 15 minutes at the front of the line with a massive line behind me while the woman taking orders failed to so much as acknowledge me while she proceeded to only fulfil the mobile and drive thru orders.
Left after she told the lady picking up a mobile order that they did not have enough Herb bread to fulfill her order (this was the kind of bread I intended to get). Not entirely sure how you run out of a kind of bread when you /know/ the dinner rush is coming up but okay.
Anyways, sometimes an “I’ll be with you in a moment” goes a long way, and maybe it would have prevented me from bringing my business across the intersection to Pita Pit.
Service: 1
Jenn Barclay
The store is clean, employees are friendly and the food is delicious 🤤
WD K
Tasty subs
Atmosphere: 3
Food: 4
Service: 4
Jeffrey Chornaby
Why take an online order with a set time? I showed up 5 minutes late to the time I was told and watched others orders be taken and made before mine was. This has happened more than once at this location. Absolutely brutal this store is the worst, the owner apparently has no pride in their customer service. Thanks to this store I will never eat a subway sandwich again in my life. Even though my spouse tells me to chill out.
Atmosphere: 1
Food: 2
Service: 1
scott mcknight
Every time I go to this drive threw they screw up the order. I'm done with this store
Atmosphere: 1
Food: 1
Service: 1
Mohit Soni
They 30 min to just prepare a simple Sub and that too was bland and cold . Horrible service.
Food: 1
Service: 1
Margaret Stewart
My family stopped here while travelling and we were NOT impressed.
First of all, the lady ripped up my chicken so that it looked like she gave me more than she did (I usually get more at other subways).
Then, when I told her I like A LOT of peppers, she proceeded to only place 4 pieces of peppers on my foot long sandwich. When I kept asking her to put more, "since I love peppers", she loudly sighed and said "that's all I have here" so I just told her for the fourth time that I really like my sandwich to have lots of peppers and she still didn't go out back to get more.
I also told her we like "just a bit" of salt and pepper but she LOADED that on to the point where my kids commented that their sandwiches were too spicy so they didn't even finish them.
I decided not to get her to remake them as we were in a rush to get home at a decent hour and it had already taken 15 minutes to get to that point (with no one in line in front of me). She seemed more interested in socializing with the delivery guy than she was in taking the time to make our sandwiches to our liking.
I would not come to this subway again if we travel past Oromocto again.
Atmosphere: 1
Food: 3
Service: 1
brittany hr
Way to hot in there not only for the workers but the food is not at the right temperatures the Cold cut meat is warm
Wesley Baker
Very Very poor service.The worst experience i ever had at this restaurant. I order on the App and received a confirmation as well as a pickup time ( 15 min for my order ) I arrive 5 minutes late (now a total of 20min) and my order was not ready. I had to ask for my order and the wait for it to be made. It took another 10 min to get my order. Staff very rude and told me that they complete walk-in order before they start Mobile ordering.Cant say it enough, Very Very poor service.
Atmosphere: 2
Food: 3
Service: 1
Evan Strickland
Every single vegetable tray had other vegetables mixed into it. Literally watched the employee making my sandwich pick onions off my sub and put it BACK in the wrong tray.
Horrible customer service!!But soon... there will be new owners.Thankfully.
Helen Mann
On Tuesday April 9th around 4:30 pm I went to this place and ordered a 6 inch cold cut sub on white. Some of the additives were not on display which I had to ask for and they had no regular mustard so I had to take honey with the sweet onion sauce I wanted. At one point I did bite into a hard part of one of a banana pepper ring which the crunch almost made gag. However, what threw me right off which right there and then I decided to never come to this place again is what I saw while I was eating. One employee came out to the eating area with a small square plastic container with water and a paper like cloth and started to clean the table in front of me. He first pushed the crumbs off the table on the floor and proceeded to wipe the table with the cloth and then wiped the SEAT and back of the CHAIRS then wiped the TABLE again. He repeated this procedure on other tables and chairs. When he came back to his container and put the cloth in the water I asked him if I could give him a suggestion he said yes. I said that perhaps he should have two containers of water with a separate cloth in each (ONE to clean the TABLES and ONE to clean the SEAT of the CHAIRS). He turned around and went wiping the remainder of the TABLES and CHAIRS with the same cloth. DISCUSTING! You will never see my face there again!
Atmosphere: 2
Food: 2
Service: 3
Ashley Diggs
After the 3rd attempt at this location, I'll never order from here again.The subs are fine, but the service and speed would have been better suited to a middle school cafeteria... run by the students... on their day off.Never
Atmosphere: 1
Food: 3
Service: 1
Geoff
Rude and incompetent staff, everytime I've been to this location it is the new worst subway experience I have had.
Unfortunately walked out empty handed this evening. Waited 15 minutes at the front of the line with a massive line behind me while the woman taking orders failed to so much as acknowledge me while she proceeded to only fulfil the mobile and drive thru orders.
Left after she told the lady picking up a mobile order that they did not have enough Herb bread to fulfill her order (this was the kind of bread I intended to get). Not entirely sure how you run out of a kind of bread when you /know/ the dinner rush is coming up but okay.
Anyways, sometimes an “I’ll be with you in a moment” goes a long way, and maybe it would have prevented me from bringing my business across the intersection to Pita Pit.
Service: 1
The store is clean, employees are friendly and the food is delicious 🤤
Tasty subs
Atmosphere: 3
Food: 4
Service: 4
Why take an online order with a set time? I showed up 5 minutes late to the time I was told and watched others orders be taken and made before mine was. This has happened more than once at this location. Absolutely brutal this store is the worst, the owner apparently has no pride in their customer service. Thanks to this store I will never eat a subway sandwich again in my life. Even though my spouse tells me to chill out.
Atmosphere: 1
Food: 2
Service: 1
Every time I go to this drive threw they screw up the order. I'm done with this store
Atmosphere: 1
Food: 1
Service: 1
They 30 min to just prepare a simple Sub and that too was bland and cold . Horrible service.
Food: 1
Service: 1
My family stopped here while travelling and we were NOT impressed.
First of all, the lady ripped up my chicken so that it looked like she gave me more than she did (I usually get more at other subways).
Then, when I told her I like A LOT of peppers, she proceeded to only place 4 pieces of peppers on my foot long sandwich. When I kept asking her to put more, "since I love peppers", she loudly sighed and said "that's all I have here" so I just told her for the fourth time that I really like my sandwich to have lots of peppers and she still didn't go out back to get more.
I also told her we like "just a bit" of salt and pepper but she LOADED that on to the point where my kids commented that their sandwiches were too spicy so they didn't even finish them.
I decided not to get her to remake them as we were in a rush to get home at a decent hour and it had already taken 15 minutes to get to that point (with no one in line in front of me). She seemed more interested in socializing with the delivery guy than she was in taking the time to make our sandwiches to our liking.
I would not come to this subway again if we travel past Oromocto again.
Atmosphere: 1
Food: 3
Service: 1
Way to hot in there not only for the workers but the food is not at the right temperatures the Cold cut meat is warm
Very Very poor service.The worst experience i ever had at this restaurant. I order on the App and received a confirmation as well as a pickup time ( 15 min for my order ) I arrive 5 minutes late (now a total of 20min) and my order was not ready. I had to ask for my order and the wait for it to be made. It took another 10 min to get my order. Staff very rude and told me that they complete walk-in order before they start Mobile ordering.Cant say it enough, Very Very poor service.
Atmosphere: 2
Food: 3
Service: 1
Every single vegetable tray had other vegetables mixed into it. Literally watched the employee making my sandwich pick onions off my sub and put it BACK in the wrong tray.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Horrible customer service!!But soon... there will be new owners.Thankfully.
On Tuesday April 9th around 4:30 pm I went to this place and ordered a 6 inch cold cut sub on white. Some of the additives were not on display which I had to ask for and they had no regular mustard so I had to take honey with the sweet onion sauce I wanted. At one point I did bite into a hard part of one of a banana pepper ring which the crunch almost made gag. However, what threw me right off which right there and then I decided to never come to this place again is what I saw while I was eating. One employee came out to the eating area with a small square plastic container with water and a paper like cloth and started to clean the table in front of me. He first pushed the crumbs off the table on the floor and proceeded to wipe the table with the cloth and then wiped the SEAT and back of the CHAIRS then wiped the TABLE again. He repeated this procedure on other tables and chairs. When he came back to his container and put the cloth in the water I asked him if I could give him a suggestion he said yes. I said that perhaps he should have two containers of water with a separate cloth in each (ONE to clean the TABLES and ONE to clean the SEAT of the CHAIRS). He turned around and went wiping the remainder of the TABLES and CHAIRS with the same cloth. DISCUSTING! You will never see my face there again!
Atmosphere: 2
Food: 2
Service: 3
After the 3rd attempt at this location, I'll never order from here again.The subs are fine, but the service and speed would have been better suited to a middle school cafeteria... run by the students... on their day off.Never
Atmosphere: 1
Food: 3
Service: 1
Rude and incompetent staff, everytime I've been to this location it is the new worst subway experience I have had.
Atmosphere: 1
Food: 1
Service: 1
The person serving me was very polite and
Atmosphere: 5
Food: 5
Service: 5
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