Good burgers, decent fries, good sundae, excellent price
Food: 4
Service: 5
Hawk tuah Master
Got my oreo blizzard wrong after I asked for MINT oreo.
Food: 5
Service: 1
Shelbee Bustin
Horrible experience yesterday. Drive thru was absolutely ridiculous - waited 30 minutes to get to the window with only 3 cars ahead of us and I actually drove away without my order. During the 30 minute wait, I witnessed at least 10 cars drive away. When we got to the window, not a single person was working… 5 young people standing and talking, on their phones, etc. Whoever is “managing” this DQ is obviously not doing their job. Based on the reviews I have seen below and our experience yesterday, the operations manager should be replaced. We tried calling this location to speak with someone directly but there was no answer. Worst DQ I have ever been to.
Shelbee Halliday
Horrible experience yesterday. Drive thru was absolutely ridiculous - waited 30 minutes to get to the window with only 3 cars ahead of us and I actually drove away without my order. During the 30 minute wait, I witnessed at least 10 cars drive away. When we got to the window, not a single person was working… 5 young people standing and talking, on their phones, etc. Whoever is “managing” this DQ is obviously not doing their job. Based on the reviews I have seen below and our experience yesterday, the operations manager should be replaced. We tried calling this location to speak with someone directly but there was no answer. Worst DQ I have ever been to.
Service: 1
Dom
This location is laughably slow compared to any other DQ’s I’ve ever been to.
Atmosphere: 4
Food: 5
Service: 3
Tiny Terror
Went in the drive through at 8:20 and took 20m just to get to the window and the staff was incredibly rude. No hi or thank yous or anything. The only words out of his mouth was my total. And both my banana split and peanut butter parfait were melted. Horrible service will not return
Atmosphere: 1
Food: 2
Service: 1
Debbie Shephard
Who owns this DQ?? Pay attention to your reviews here! I have been buying buster bars for years and this store is the worst. At 21 bucks a box, please put more chocolate fudge on them ffs!! There is none to speak of on every box I buy from here. Very disappointing
Prolific ME E
I made an order today via the app a surprise delivery to my husband at work, got a notification order delivered, order WASN'T DELIVERED. I have been trying to reach the Rothesay location where order was made, but to no avail, I AM TOTALLY PISSED , I NEED A REFUND. Dairy queen/Uber eat ruined my husband surprise Birthday.
Greg Cusack
I have given this DQ several chances for a sit in family dinner with two young children and have always ended up disappointed. Sure the food/ice cream is fine for fast dinner options, but it is the service.
Walk in to stand at the cash… wait wait wait. No greeting just a “what do you want” Finally order your food, employee enters wrong and overcharges…. wait wait wait. “Here’s your food” Bye.
The owner of this location needs to serious look at their employees to be better. Hate to say it, but next time we’ll be going to McDonalds.
Riley Crandlemere
waiting 15 minutes for one blizzard, alina (think that was her name wasnt to sure) took my order was very rude and horrible customer service and was being very rude to the other co workers, horrible experience at the kv dairy queen do not recommend going if u want to wait forever just for one thing
Waited for ever for someone to wait on us the dining area didn’t have one clean table there was soda all over the floor and people was walking thru it I have never been to a dirtier Dairy Queen
Connor Wade
Just got the most freshly dipped cone ever. Saw the staff in a hurry towards me with it to ensure it would be fresh, and it was. Would add a picture, but I ate it.
Kim Aspen
Terrible service!!! Ordered 3 milk shakes, 3 different kinds. The server gave me 2 vanilla. I told her that I ordered 3 and what flavors ,she corrected 1 and walked away. She refused to make the third. She grabbed the tip cup to empty it. I had to wait until someone else came along to get the third shake and the rest of the food order. Also did not get the treat coupon for the meals. I gave this review a 1 because it was the lowest score. Rothesay NB location.
Katie Hicks
I came in and had excellent service by a cashier with the name tag Julia, she served me with a smile and checked up on me and my friends to make sure we had a great visit , made my day a little brighter. Thank you
Kirby Burditt
The food tastes good, the staff was amazing and the specials were resonable. The price for an extra fountain pop was over $4 and that is ridiculous, that much more than a 2 litter pop.
Good burgers, decent fries, good sundae, excellent price
Food: 4
Service: 5
Got my oreo blizzard wrong after I asked for MINT oreo.
Food: 5
Service: 1
Horrible experience yesterday. Drive thru was absolutely ridiculous - waited 30 minutes to get to the window with only 3 cars ahead of us and I actually drove away without my order. During the 30 minute wait, I witnessed at least 10 cars drive away. When we got to the window, not a single person was working… 5 young people standing and talking, on their phones, etc. Whoever is “managing” this DQ is obviously not doing their job. Based on the reviews I have seen below and our experience yesterday, the operations manager should be replaced. We tried calling this location to speak with someone directly but there was no answer. Worst DQ I have ever been to.
Horrible experience yesterday. Drive thru was absolutely ridiculous - waited 30 minutes to get to the window with only 3 cars ahead of us and I actually drove away without my order. During the 30 minute wait, I witnessed at least 10 cars drive away. When we got to the window, not a single person was working… 5 young people standing and talking, on their phones, etc. Whoever is “managing” this DQ is obviously not doing their job. Based on the reviews I have seen below and our experience yesterday, the operations manager should be replaced. We tried calling this location to speak with someone directly but there was no answer. Worst DQ I have ever been to.
Service: 1
This location is laughably slow compared to any other DQ’s I’ve ever been to.
Atmosphere: 4
Food: 5
Service: 3
Went in the drive through at 8:20 and took 20m just to get to the window and the staff was incredibly rude. No hi or thank yous or anything. The only words out of his mouth was my total. And both my banana split and peanut butter parfait were melted. Horrible service will not return
Atmosphere: 1
Food: 2
Service: 1
Who owns this DQ?? Pay attention to your reviews here! I have been buying buster bars for years and this store is the worst. At 21 bucks a box, please put more chocolate fudge on them ffs!! There is none to speak of on every box I buy from here. Very disappointing
I made an order today via the app a surprise delivery to my husband at work, got a notification order delivered, order WASN'T DELIVERED.
I have been trying to reach the Rothesay location where order was made, but to no avail, I AM TOTALLY PISSED , I NEED A REFUND.
Dairy queen/Uber eat ruined my husband surprise Birthday.
I have given this DQ several chances for a sit in family dinner with two young children and have always ended up disappointed. Sure the food/ice cream is fine for fast dinner options, but it is the service.
Walk in to stand at the cash… wait wait wait. No greeting just a “what do you want”
Finally order your food, employee enters wrong and overcharges…. wait wait wait.
“Here’s your food” Bye.
The owner of this location needs to serious look at their employees to be better. Hate to say it, but next time we’ll be going to McDonalds.
waiting 15 minutes for one blizzard, alina (think that was her name wasnt to sure) took my order was very rude and horrible customer service and was being very rude to the other co workers, horrible experience at the kv dairy queen do not recommend going if u want to wait forever just for one thing
Restaurantji Recommends
Waited for ever for someone to wait on us the dining area didn’t have one clean table there was soda all over the floor and people was walking thru it I have never been to a dirtier Dairy Queen
Just got the most freshly dipped cone ever. Saw the staff in a hurry towards me with it to ensure it would be fresh, and it was. Would add a picture, but I ate it.
Terrible service!!! Ordered 3 milk shakes, 3 different kinds. The server gave me 2 vanilla. I told her that I ordered 3 and what flavors ,she corrected 1 and walked away. She refused to make the third. She grabbed the tip cup to empty it. I had to wait until someone else came along to get the third shake and the rest of the food order. Also did not get the treat coupon for the meals. I gave this review a 1 because it was the lowest score. Rothesay NB location.
I came in and had excellent service by a cashier with the name tag Julia, she served me with a smile and checked up on me and my friends to make sure we had a great visit , made my day a little brighter. Thank you
The food tastes good, the staff was amazing and the specials were resonable. The price for an extra fountain pop was over $4 and that is ridiculous, that much more than a 2 litter pop.
Atmosphere: 5
Food: 4
Service: 5
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