Bad experience they couldn't find Mt order they seemed confused not much communication ended up leaving with no food
Ryan Boyce
Ordered a pizza online 15/7/2025 from the Rothesay location, they call and say they can't deliver it until 2 hours later and can't give me a refund either because it's an online order. Unbelievable...
Mallory McAllister
i walked in with two friends and came out with three. I met the best employee here i’ve never been graced with such presence . She had long brown hair and a big smile on her face. I LOVE FROZU i got banana monkey and chocolates
KENDALL BRADFORD
Absolutely awful service. Walked in with 5 hungry kids, stood around for 20 mins while the workers ignored us. I CANT BELIEVE this store still operates! Awful customer service. I couldn’t get on here quick enough to complain, how awful!
Mama Bear
I'm not sure what happened. The pizza used to come with a layer of cheese on it. Now it's like there's some sort of great cheese shortage. I've never seen cheese placed so sparingly on pizza before. Our family dinner was a huge disappointment. I was so looking forward to enjoying greco pizza because it's been awhile since we've had it.
Update: I've reached out to Greco, sent pictures in, etc. Annnd nothing! They said someone would contact me back and that they were going to send it to the Rothesay store owner and it seems more like they've just ghosted me. So far, there's no customer service. It seems like this quality is acceptable to them when they clearly advertise pizza with cheese!
Andrew Pottle
It has been awhile since I’ve been to Greco and we wanted donairs tonight. The meat was so dry and overcooked could hardly eat it and the garlic fingers were supposed to come with donair sauce and didn’t find out they forgot until I was gone. Had to go back. With so many pizza joints opening up I feel like this Greco location is really sliding storm hill. Unfortunately I doubt I’ll ever be back.
nicolas prevost
This restaurant does not respect greco's policies on closing we arrived at 12h10am and they are supposed to be closing at 1am and we've been refused service on the ground that only one person was closing and he was slow. The door was locked and the employee ignored us even if he was in front of us doing the mop. I called just to be told he was alone and slow so he had to close 45min early.
Andrew Anderson
walked in to order and was told he was to busy and I'm not worth his time. terrible customer service and not a good attitude to run a business on. hope the owner sees these reviews and looks into what kind of people they hire. Will be traveling to the city from now on and spreading the word
Jonathan Curtz
Probably the worst pizza in the city. A party pizza, garlic fingers and 2 donairs was 91$. Half the ingredients that there should have been on everything. Very disappointing. We had the same thing when we ordered last year, but decided to give it a second chance. Done with this place.
Atmosphere: 3
Food: 1
Service: 2
Shannon Doris
We placed a gigantic last minute order here two weeks ago for our joint bachelor/bachelorette party. We were feeding over 18 people from Ontario, most of which had never experienced garlic fingers or donair pizza, so we called our trusty local Greco for a massive pick-up order. They went above and beyond for us; immediately getting everything set up for us in record time. When we arrived, we were provided our massive stack of garlic fingers, and pizzas, and gluten-free pizzas, and were pleasantly surprised to be provided an extra garlic finger because one of the pizzas bubbled up in the oven (making it still edible, just a little less beautiful to the eye). Thank you so much to the team for their professionalism, kindness, and excitement about our order. This was a huge hit at our bachelor/bachelorette parties, and truly did make our huge crowd happy. Thanks again!
Food: 5
Service: 5
Recommended dishes: Donair, Large Garlic Fingers, Donair Sauce, Medium Garlic Fingers
The pizza was ok. They use a decent amount of cheese and it's a thinner crust which I like. Gave it 3 stars as I got a slice which she gave to me at room temperature and didn't even ask if I wanted it warmed up.
Atmosphere: 4
Food: 3
Service: 2
brenda gamble
Prompt courteous service, great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donair
Julie
Staff need more trainingStaff can be rude when questioned about policy’sManagement gets very defensive when problems are brought to them.Food is not the same as it used to be. Meat is chunky (not shaved)When asked if I could have veggies cut up more to prevent kids from choking we were told “no”
Kid-friendliness: Not very kid friendlyEasy to chock on the donair meat (chunky)
Bad experience they couldn't find Mt order they seemed confused not much communication ended up leaving with no food
Ordered a pizza online 15/7/2025 from the Rothesay location, they call and say they can't deliver it until 2 hours later and can't give me a refund either because it's an online order. Unbelievable...
i walked in with two friends and came out with three. I met the best employee here i’ve never been graced with such presence . She had long brown hair and a big smile on her face. I LOVE FROZU i got banana monkey and chocolates
Absolutely awful service. Walked in with 5 hungry kids, stood around for 20 mins while the workers ignored us. I CANT BELIEVE this store still operates! Awful customer service. I couldn’t get on here quick enough to complain, how awful!
I'm not sure what happened. The pizza used to come with a layer of cheese on it. Now it's like there's some sort of great cheese shortage. I've never seen cheese placed so sparingly on pizza before. Our family dinner was a huge disappointment. I was so looking forward to enjoying greco pizza because it's been awhile since we've had it.
Update: I've reached out to Greco, sent pictures in, etc. Annnd nothing! They said someone would contact me back and that they were going to send it to the Rothesay store owner and it seems more like they've just ghosted me. So far, there's no customer service. It seems like this quality is acceptable to them when they clearly advertise pizza with cheese!
It has been awhile since I’ve been to Greco and we wanted donairs tonight. The meat was so dry and overcooked could hardly eat it and the garlic fingers were supposed to come with donair sauce and didn’t find out they forgot until I was gone. Had to go back. With so many pizza joints opening up I feel like this Greco location is really sliding storm hill. Unfortunately I doubt I’ll ever be back.
This restaurant does not respect greco's policies on closing we arrived at 12h10am and they are supposed to be closing at 1am and we've been refused service on the ground that only one person was closing and he was slow. The door was locked and the employee ignored us even if he was in front of us doing the mop. I called just to be told he was alone and slow so he had to close 45min early.
walked in to order and was told he was to busy and I'm not worth his time. terrible customer service and not a good attitude to run a business on. hope the owner sees these reviews and looks into what kind of people they hire. Will be traveling to the city from now on and spreading the word
Probably the worst pizza in the city.
A party pizza, garlic fingers and 2 donairs was 91$. Half the ingredients that there should have been on everything. Very disappointing. We had the same thing when we ordered last year, but decided to give it a second chance. Done with this place.
Atmosphere: 3
Food: 1
Service: 2
We placed a gigantic last minute order here two weeks ago for our joint bachelor/bachelorette party. We were feeding over 18 people from Ontario, most of which had never experienced garlic fingers or donair pizza, so we called our trusty local Greco for a massive pick-up order. They went above and beyond for us; immediately getting everything set up for us in record time. When we arrived, we were provided our massive stack of garlic fingers, and pizzas, and gluten-free pizzas, and were pleasantly surprised to be provided an extra garlic finger because one of the pizzas bubbled up in the oven (making it still edible, just a little less beautiful to the eye). Thank you so much to the team for their professionalism, kindness, and excitement about our order. This was a huge hit at our bachelor/bachelorette parties, and truly did make our huge crowd happy. Thanks again!
Food: 5
Service: 5
Recommended dishes: Donair, Large Garlic Fingers, Donair Sauce, Medium Garlic Fingers
Restaurantji Recommends
Staff is
Atmosphere: 5
Food: 5
Service: 5
Very lovely and great 💖☺️
Atmosphere: 5
Food: 5
Service: 5
The pizza was ok. They use a decent amount of cheese and it's a thinner crust which I like. Gave it 3 stars as I got a slice which she gave to me at room temperature and didn't even ask if I wanted it warmed up.
Atmosphere: 4
Food: 3
Service: 2
Prompt courteous service, great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donair
Staff need more trainingStaff can be rude when questioned about policy’sManagement gets very defensive when problems are brought to them.Food is not the same as it used to be. Meat is chunky (not shaved)When asked if I could have veggies cut up more to prevent kids from choking we were told “no”
Kid-friendliness: Not very kid friendlyEasy to chock on the donair meat (chunky)
Atmosphere: 1
Food: 1
Service: 1
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