They provide fast service and fresh food. Staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Sukhpreet Kaur
Fast and friendly customer service! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Dom
Definitely hit or miss. You never really know if you’ll have a good or bad experience. Not the worst Tim’s I’ve been to, but it’s up there.
Atmosphere: 5
Food: 3
Service: 2
Cherry Gabriel
Tim Hortons is consistent- in getting every order wrong
Atmosphere: 1
Food: 2
Service: 1
George Stillman
Fast & Friendly customer service!
Jenevy Dumo
Fastest service with friendly staff.
Wanda Harrison
went through drive through and asked for 3 teas to be told they didn't have enough I asked for them to make more and then went up to pay and was asked why I was still waiting for my 3rd tea and was told I wasn't charged for it because they only had enough for 2.....like really
Tiny Terror
Will not be returning to this location, constant service issues. The temp foreign workers all speak their native language on the floor to each other right in front of us customers rather than speaking English which makes me uncomfortable as I don't understand what they are saying, and every time I come through on cash I get ignored as they prioritize drive thru and everything is always made incorrectly. Last night I came in around 7:30 ish maybe and I was the only patron in the store and 1 customer in drive thru, there was a gentleman working on a single coffee order in drive thru and a lady cleaning up lobby and another worker, all 3 of them looked at me and ignored me. A second order came in Drive thru and instead of serving me first he keeps serving drive thru. Finally after 5 minutes I get service from the girl who looked at me and went out back, she was very unfriendly and didn't serve me with a smile, I felt like I was inconveniencing them and they didn't want me there. I asked for a 10 pack timbit assorted and she gave me mostly honey dip and left out one of the flavours. Not happy with the constant bad service, will not come back
Anna Oslawsky
Sick of yelling and still not getting what I order and not being given my change or being over charged. They play stupid games all the time I drive a tru k deal with it I can't shut it off but you need to turn up your headset.
Atmosphere: 1
Food: 1
Service: 1
Kyle Rodgers
Very poor costumer service, this place needs better management. I mean how slow can you be making coffee and handing out donuts.
Jan was wonderful this early afternoon and I will be coming back to this location from now on specifically because of my experience with her!
Paul Harvey
Manager needs to set up a fly trap. Every time, I came to this place. There is a fly in there. Please come up with a friendly solution.
ajith anto
Outstanding customer service from Jenny . Pleasing ,welcoming and pleasant smile and talks.
Atmosphere: 5
Food: 5
Service: 5
Dick Cheney
This location has declined quite dramatically in recent years. It used to be fine as far as Tim Hortons goes, but lately there are issues with almost every single order. It seems to be mostly an issue with the staff. Orders not taken correctly, under/over cooked food, gross old coffee, excessive butter/cream cheese/etc. My order today was disgusting to the point that I ended up throwing it out. If you really have to go to Tim's, the other Rothesay location isn't as bad.
They provide fast service and fresh food. Staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly customer service! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Definitely hit or miss. You never really know if you’ll have a good or bad experience. Not the worst Tim’s I’ve been to, but it’s up there.
Atmosphere: 5
Food: 3
Service: 2
Tim Hortons is consistent- in getting every order wrong
Atmosphere: 1
Food: 2
Service: 1
Fast & Friendly customer service!
Fastest service with friendly staff.
went through drive through and asked for 3 teas to be told they didn't have enough I asked for them to make more and then went up to pay and was asked why I was still waiting for my 3rd tea and was told I wasn't charged for it because they only had enough for 2.....like really
Will not be returning to this location, constant service issues. The temp foreign workers all speak their native language on the floor to each other right in front of us customers rather than speaking English which makes me uncomfortable as I don't understand what they are saying, and every time I come through on cash I get ignored as they prioritize drive thru and everything is always made incorrectly. Last night I came in around 7:30 ish maybe and I was the only patron in the store and 1 customer in drive thru, there was a gentleman working on a single coffee order in drive thru and a lady cleaning up lobby and another worker, all 3 of them looked at me and ignored me. A second order came in Drive thru and instead of serving me first he keeps serving drive thru. Finally after 5 minutes I get service from the girl who looked at me and went out back, she was very unfriendly and didn't serve me with a smile, I felt like I was inconveniencing them and they didn't want me there. I asked for a 10 pack timbit assorted and she gave me mostly honey dip and left out one of the flavours. Not happy with the constant bad service, will not come back
Sick of yelling and still not getting what I order and not being given my change or being over charged. They play stupid games all the time I drive a tru k deal with it I can't shut it off but you need to turn up your headset.
Atmosphere: 1
Food: 1
Service: 1
Very poor costumer service, this place needs better management. I mean how slow can you be making coffee and handing out donuts.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Same as always
Atmosphere: 4
Food: 4
Service: 4
Jan was wonderful this early afternoon and I will be coming back to this location from now on specifically because of my experience with her!
Manager needs to set up a fly trap. Every time, I came to this place. There is a fly in there. Please come up with a friendly solution.
Outstanding customer service from Jenny . Pleasing ,welcoming and pleasant smile and talks.
Atmosphere: 5
Food: 5
Service: 5
This location has declined quite dramatically in recent years. It used to be fine as far as Tim Hortons goes, but lately there are issues with almost every single order. It seems to be mostly an issue with the staff. Orders not taken correctly, under/over cooked food, gross old coffee, excessive butter/cream cheese/etc. My order today was disgusting to the point that I ended up throwing it out. If you really have to go to Tim's, the other Rothesay location isn't as bad.
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