Papa John's in Saint John

“Arguably some of the best chicken wings out there—hands down! They were incredibly tender. The pizza was also exactly as advertised, with fresh ingredients, a crispy crust, and the perfect amount of cheese and toppings. Overall, this was a 10/10 experience!

The packaging kept the food intact, with no sogginess or mess, which made a difference in the overall experience.“

“I love Papa John's. I am a fairly regular customer. I hadn't been there since Christmas, which is unusual. So I thought Valentines looked like a good time to return. I called to place my order. To my surprise, no one answered the phone. That was a first. So I went inside. A very exhausted looking young man came out to greet me. This was not the usual camaraderie that I was used to seeing when I would go there. He was clearly trying to find a minute to grab some lunch, and suddenly, I understood why the phone was not answered. So I asked him if he was working all alone and he said, "Yes, every day." I immediately felt badly for him. One of the busiest pizza days of the year and he was working alone. There was no one there to help him, nor even just to talk to. So I couldn't rate the service, nor the atmosphere, as highly as I would normally, because this man couldn't be the effective team member he normally would be. There was no atmosphere, it was just eerily quiet and still. No staff members hollering to one another, helping one another, laughing with one another. It was so sad to see. He did the best he could that day, and he made me some beautiful pizzas, even though he was feeling pretty low. So do better, Papa John's. Support your staff. No staff member should ever work alone in this crazy world.“