Very bad customer service, I called the store to place a catering order for 25-30 people for next day and the girl who pick up the phone was not polite at all and hung up on me when I was confirming my phone number, I called her back and asked why she hung up on me and asked for a manager and her name then she replied in attitude that we are not suppose to disclose our name. Also, as a guest we know that employees in a fast food are suppose to wear name tags.However, it was my first time trying the pita pit and I thought I should order catering for a party but after that attitude and disrespect, I would love to go for other options.And I will never recommend anyone for this store.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Lemoine
The guy working was rude for no reason.
Food: 1
Service: 1
Balázs Lajtha
The ordering process was a bit cumbersome, my wife almost gave up. But the food is good, lots of options for the salad and sauces.
Atmosphere: 3
Food: 5
Service: 4
Srinivas G.
Food was delicious and filling. Got the chicken shawarma (more like grilled chicken). Only wish was for more seasoning and spices on chicken and a spicy hummus option
Jacques D
I love the food here. Being a diabetic, I have to be careful about what I eat. I had a small brisket tita on whole wheat and it was delicious. I highly recommend it to anyone who is focused on eating healthy meals.
Atmosphere: 5
Food: 5
Service: 5
Danielle Foster
The food was absolutely delicious, which is really just a shame because I'll never return to this franchise. The customer service was atrocious.I came here for dinner on September 3rd and asked for a rice bowl. The brunette employee informed me that they "didn't have enough rice" without asking what size. I asked when they might have more and was told "were closing soon." You closed at 7 that day, so there was at least an hour left for store operation. I ordered a salad.Two more customers were turned away upon learning there was no rice available for them either. Finally someone asked the blonde employee for a small rice bowl and she served them. The brunette employee was furious with her and stormed into the back. Presumably to make more rice? This led me to assume the last serving of rice was reserved for the brunettes' own meal.Then the brunette completely smashed my partners burrito and mumbled "whatever" before unceremoniously plopping it on the counter.Just an absolutely horrible working environment, I felt bad for the blonde because I assume the brunette will give her hell for making the mistake of serving the customers.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Just Trying
Eric Murphy
To the lady with appalling oral hygiene, next time you make a pita, don’t say whatever under your breath when you break the thing in half.Refusing to make someone a rice bowl an hour before close is not acceptable either.To the owners, your place is being ran poorly, maybe check in on them
Atmosphere: 1
Food: 4
Service: 1
Navpreet Kaur
Waited 10 mins for the food. Order first time and food was average but really expensive. No greetings to customers, really rude staff.Vegetarian options: Black bean sandwich and Mango smoothie
Very expensive for what you get. A very small smoothie was $8 and my small wrap came to $15. The food was good but not worth the price. The staff were not all friendly and it seemed like I was bothering them just by being there.
Atmosphere: 3
Food: 4
Service: 2
Denis Daigle
The only reason they only gets one star cuz I can't put 0 Stars. Running for lunch on a Sunday waited for 10 minutes at the cash register no one even acknowledged us. We left and went somewhere else for lunch.Never again.
Alma Matthews
Very efficient staff!! Love coming here for a quick lunch break as I do not wait long :)
Atmosphere: 5
Food: 5
Service: 5
Lindsay L
Helpful and friendly staff. Clean location, especially the bathrooms. Order was made quickly and correctly.
Allan Thorne
The portions keep getting smaller, lol,, . 30.00 dollars for 2 pitas,, then the guy said i was asking for tooooo much lettuce, lol. Not going back,,, I will make my own pitas.
Good food fast and nice
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service, I called the store to place a catering order for 25-30 people for next day and the girl who pick up the phone was not polite at all and hung up on me when I was confirming my phone number, I called her back and asked why she hung up on me and asked for a manager and her name then she replied in attitude that we are not suppose to disclose our name. Also, as a guest we know that employees in a fast food are suppose to wear name tags.However, it was my first time trying the pita pit and I thought I should order catering for a party but after that attitude and disrespect, I would love to go for other options.And I will never recommend anyone for this store.
Atmosphere: 1
Food: 1
Service: 1
The guy working was rude for no reason.
Food: 1
Service: 1
The ordering process was a bit cumbersome, my wife almost gave up. But the food is good, lots of options for the salad and sauces.
Atmosphere: 3
Food: 5
Service: 4
Food was delicious and filling. Got the chicken shawarma (more like grilled chicken). Only wish was for more seasoning and spices on chicken and a spicy hummus option
I love the food here. Being a diabetic, I have to be careful about what I eat. I had a small brisket tita on whole wheat and it was delicious. I highly recommend it to anyone who is focused on eating healthy meals.
Atmosphere: 5
Food: 5
Service: 5
The food was absolutely delicious, which is really just a shame because I'll never return to this franchise. The customer service was atrocious.I came here for dinner on September 3rd and asked for a rice bowl. The brunette employee informed me that they "didn't have enough rice" without asking what size. I asked when they might have more and was told "were closing soon." You closed at 7 that day, so there was at least an hour left for store operation. I ordered a salad.Two more customers were turned away upon learning there was no rice available for them either. Finally someone asked the blonde employee for a small rice bowl and she served them. The brunette employee was furious with her and stormed into the back. Presumably to make more rice? This led me to assume the last serving of rice was reserved for the brunettes' own meal.Then the brunette completely smashed my partners burrito and mumbled "whatever" before unceremoniously plopping it on the counter.Just an absolutely horrible working environment, I felt bad for the blonde because I assume the brunette will give her hell for making the mistake of serving the customers.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Just Trying
To the lady with appalling oral hygiene, next time you make a pita, don’t say whatever under your breath when you break the thing in half.Refusing to make someone a rice bowl an hour before close is not acceptable either.To the owners, your place is being ran poorly, maybe check in on them
Atmosphere: 1
Food: 4
Service: 1
Waited 10 mins for the food. Order first time and food was average but really expensive. No greetings to customers, really rude staff.Vegetarian options: Black bean sandwich and Mango smoothie
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Just Trying
Pretty average the foods ok the staff are
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Very expensive for what you get. A very small smoothie was $8 and my small wrap came to $15. The food was good but not worth the price. The staff were not all friendly and it seemed like I was bothering them just by being there.
Atmosphere: 3
Food: 4
Service: 2
The only reason they only gets one star cuz I can't put 0 Stars. Running for lunch on a Sunday waited for 10 minutes at the cash register no one even acknowledged us. We left and went somewhere else for lunch.Never again.
Very efficient staff!! Love coming here for a quick lunch break as I do not wait long :)
Atmosphere: 5
Food: 5
Service: 5
Helpful and friendly staff. Clean location, especially the bathrooms. Order was made quickly and correctly.
The portions keep getting smaller, lol,, . 30.00 dollars for 2 pitas,, then the guy said i was asking for tooooo much lettuce, lol. Not going back,,, I will make my own pitas.