I like this place and everybody knows. It's not the cheapest place, but it's getting so dirty. Is a young guy there? Working and he's always sweating on stuff. He cleaned his sweat with his T-shirt. He don't wash his hands and it's just a mess. When they do a new ice cream on top of another ice cream. So if you have like a vanilla, then you come home and got something green in your ice cream. I don't know, somebody needs to do something. This is not acceptable.
Atmosphere: 1
Food: 3
Service: 1
Ursula Mclean
I came in on 8/10/24 and ordered a gotta love it Oreo overload but the person put it in a smaller love it cup then placed that cup in a gotta love it cup so I was charged for the got to love it. I didn’t realize until I left. Why would you do that and not just give me the ice cream in the cup that I purchased. You gave me ice cream in a smaller cup and put that cup inside the larger one. Check 122 this was very deceptive. Will not be back or will make sure that I pay more attention when coming in. Big different in the cup size. I’m not happy with the employee who fixed my ice cream and cheated me.
It was a busy day, however, they didn't actually mix in my mixins. I understand that you're trying to work fast, but that's a huge part of the job.
Atmosphere: 4
Food: 5
Service: 2
kaylakat 64
It was a busy day, however, they didn't actually mix in my mixins. I understand that you're trying to work fast, but that's a huge part of the job.
Atmosphere: 4
Food: 5
Service: 2
Maribeth Gero
Im vegan, Super excited for silk ice cream! Delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Stone
Shannon Ryan
The ice cream isn't bad but pretty overpriced for what you are getting. 6 of us got the smallest size and was 55 bucks, plus tip put it over 60 for what amounted to a small cup of ice cream for each of us.
Atmosphere: 3
Food: 3
Service: 3
Jesse Pettus
I've seen cleaner trash cans. Ice cream was clearly melted and then refrozen. The middle aged lady wearing no name tag and working at 12:50pm must really hate her job. Rude. Seems to be a continued issue here from what other reviews say.Toilet seat is broken.
Atmosphere: 2
Food: 2
Service: 1
# “Za Game's” Z Plays
Great place and the workers were really nice ?
Atmosphere: 4
Food: 5
Service: 5
Jamie Wilson
Went in on 2/10 in the evening and the women working were incredibly rude. Literally for no reason…don’t like your job then get another one!
Angela Sims-Fuelling
Went in to get some ice cream and stood there looking at the ice cream nobody came out. Then young lady came out. She looked at me and turned around and went back into the back room. Didn’t even say I’ll be right with you or can I help you. She never A
Rudest experience I’ve ever had. 3 people working and they all looked at me like I was stupid when I walked in. No one greeted me. Honestly thought about turning around and leaving. Can’t say I’ll be back.
Atmosphere: 1
Service: 1
Jillian Long
Rudest experience I’ve ever had. 3 people working and they all looked at me like I was stupid when I walked in. No one greeted me. Honestly thought about turning around and leaving. Can’t say I’ll be back.
Atmosphere: 1
Service: 1
Giselle Adamson
I paid $85 for a custom ice cream cake and was severely disappointed. The layer of ice cream was so small, you could barely taste it. Although the employees were very nice and easy to work with, I would not recommend ordering a cake from Cold Stone. You’re better off getting a carvel cake from the grocery store if you want a true ice cream cake.
Red
It's not open as advertised. Google hours and hours posted on the door are not accurate. It says they are open at 11 on Sunday I went at 12 and it's closed. This has happened multiple times too.
Kendra Merrill
All the stuff is so good and the workers are so nice. It's my go to icecream place.!!!
I like this place and everybody knows. It's not the cheapest place, but it's getting so dirty. Is a young guy there? Working and he's always sweating on stuff. He cleaned his sweat with his T-shirt. He don't wash his hands and it's just a mess. When they do a new ice cream on top of another ice cream. So if you have like a vanilla, then you come home and got something green in your ice cream. I don't know, somebody needs to do something. This is not acceptable.
Atmosphere: 1
Food: 3
Service: 1
I came in on 8/10/24 and ordered a gotta love it Oreo overload but the person put it in a smaller love it cup then placed that cup in a gotta love it cup so I was charged for the got to love it. I didn’t realize until I left. Why would you do that and not just give me the ice cream in the cup that I purchased. You gave me ice cream in a smaller cup and put that cup inside the larger one. Check 122 this was very deceptive. Will not be back or will make sure that I pay more attention when coming in. Big different in the cup size. I’m not happy with the employee who fixed my ice cream and cheated me.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Waffle, Milk Chocolate Pecan Bear, Peanut Butter Cup Perfection
It was a busy day, however, they didn't actually mix in my mixins. I understand that you're trying to work fast, but that's a huge part of the job.
Atmosphere: 4
Food: 5
Service: 2
It was a busy day, however, they didn't actually mix in my mixins. I understand that you're trying to work fast, but that's a huge part of the job.
Atmosphere: 4
Food: 5
Service: 2
Im vegan, Super excited for silk ice cream! Delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Stone
The ice cream isn't bad but pretty overpriced for what you are getting. 6 of us got the smallest size and was 55 bucks, plus tip put it over 60 for what amounted to a small cup of ice cream for each of us.
Atmosphere: 3
Food: 3
Service: 3
I've seen cleaner trash cans. Ice cream was clearly melted and then refrozen. The middle aged lady wearing no name tag and working at 12:50pm must really hate her job. Rude. Seems to be a continued issue here from what other reviews say.Toilet seat is broken.
Atmosphere: 2
Food: 2
Service: 1
Great place and the workers were really nice ?
Atmosphere: 4
Food: 5
Service: 5
Went in on 2/10 in the evening and the women working were incredibly rude. Literally for no reason…don’t like your job then get another one!
Went in to get some ice cream and stood there looking at the ice cream nobody came out. Then young lady came out. She looked at me and turned around and went back into the back room. Didn’t even say I’ll be right with you or can I help you. She never A
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rudest experience I’ve ever had. 3 people working and they all looked at me like I was stupid when I walked in. No one greeted me. Honestly thought about turning around and leaving. Can’t say I’ll be back.
Atmosphere: 1
Service: 1
Rudest experience I’ve ever had. 3 people working and they all looked at me like I was stupid when I walked in. No one greeted me. Honestly thought about turning around and leaving. Can’t say I’ll be back.
Atmosphere: 1
Service: 1
I paid $85 for a custom ice cream cake and was severely disappointed. The layer of ice cream was so small, you could barely taste it. Although the employees were very nice and easy to work with, I would not recommend ordering a cake from Cold Stone. You’re better off getting a carvel cake from the grocery store if you want a true ice cream cake.
It's not open as advertised. Google hours and hours posted on the door are not accurate. It says they are open at 11 on Sunday I went at 12 and it's closed. This has happened multiple times too.
All the stuff is so good and the workers are so nice. It's my go to icecream place.!!!
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