Watch out. Ordered Coffee roll and coffee but when I arrived they didn't have a coffee roll and didn't get a refund. Was told to do it online and the online won't refund either.
Atmosphere: 4
Food: 1
Service: 4
robin cunningham
Ordered two drinks, and they even asked me 3 times to confirm they got both orders even though they sounded kinda rude and not interested while ordering. Drive through attendant didn’t know the difference between a coffee and a latte. First thing they asked for was a tip even though they got both drinks wrong.
Food: 3
Service: 1
John And Erin Colones
Jesus will come back before you get through the drive through.
L Z
The person working at the drive-thru today didn't seem to hear well, and I don't think I received good service. I noticed she was rushed, and when I looked around, there weren't any other customers. I ordered the bare minimum and had to go get breakfast somewhere else.
Atmosphere: 1
Food: 1
Service: 1
unknownuser 1862
slowest service ive ever dealt with. sitting at the drive through speaker for over 10 minutes with no interaction.
Atmosphere: 1
Food: 1
Service: 1
Susan Hagedorn
Went in a great mood. These 2 women were so rude. They must really hate their jobs. Left and I will find my good mood in a few minutes.
Atmosphere: 1
Food: 3
Service: 1
Alyssa
Cashier makes assumptions, not clear on instructions, passive aggressive. Any time I go there I get the wrong order or the coffee sucks.
Atmosphere: 1
Food: 2
Service: 2
Sandy Mills
I received great service at this location, and great help with my order on this occasion.
Service: 5
Katharine
This is by far the worst dunkin i’ve ever been to. The service is horrible and management sucks. My family ordered on the kiosk because we didn’t know what all we wanted and so we wanted to be able to look through the options, we ordered TWO sandwiches, an $6 dollar meal, and TWO sides of hash browns separately. We got our food and noticed we were missing a hash. I asked management about it and she insisted it was because we added additional hashbrowns separately and we should’ve added a third. But on the kiosk the $6 meal itself was a button and that’s what we pressed?? So why would we need to add the hash brown separately if it’s included in the meal?? She turned us down, and didn’t even try to accommodate to the situation, even though my mother already PAID for the hash browns included in her meal. The cherry on top. My sister and I sandwiches were terrible and sloppily thrown together, the eggs were cold, and my mother hated her coffee, she said that it just tasted bland, she got sugar added but it just sat all in the bottom not even properly mixed in. Ironically the hashbrowns were the only thing me and my sister enjoyed out of our meal. We never even got an small “sorry for the misunderstanding”, proper explanation, accommodation, nothing. Just you’re wrong and no you can’t get the hashbrowns you paid for. Don’t go here. I love dunkin but this one isn’t it.
Atmosphere: 2
Food: 2
Service: 1
Carlisse Giles
General Manager is so rude. Have been a loyal customer, coming by 3 times a days for over 3 years. Since this new GM took over its been horrible. Check the app, I only come once or twice a month if im desperate. So happy a fellow old dunkin customer opened they own coffee shop because they are tired of the B.S. as well. They will no longer have my business and I will be going to your competition.
Idk why it's SO hard to get the correct cream cheese on a bagel it literally says garden veggie not plain 🫥 this is like the 5th time. So annoying
Atmosphere: 5
Food: 2
Service: 5
Joey Medina
I WANT MORE DONUTS 🍩 I CAN NEVER GET ENUFH
Atmosphere: 5
Food: 5
Service: 5
Raymond Turner
Over an hour before close was out of product. Did not inform customers of product outage and expected customer to just take what they had. Employees were blaring music that was very family unfriendly and unprofessional in nature. One reason why I’d rather go to the Laurinburg Dunkin.
Atmosphere: 2
Food: 4
Service: 1
Karen Huguley
I ordered pick up through drive-thru on my app. I was less than a mile away and by the time I got there they had my order ready and waiting. It was exactly as I had ordered it, and the drink that I bought was extra special delicious.
Watch out. Ordered Coffee roll and coffee but when I arrived they didn't have a coffee roll and didn't get a refund. Was told to do it online and the online won't refund either.
Atmosphere: 4
Food: 1
Service: 4
Ordered two drinks, and they even asked me 3 times to confirm they got both orders even though they sounded kinda rude and not interested while ordering. Drive through attendant didn’t know the difference between a coffee and a latte. First thing they asked for was a tip even though they got both drinks wrong.
Food: 3
Service: 1
Jesus will come back before you get through the drive through.
The person working at the drive-thru today didn't seem to hear well, and I don't think I received good service. I noticed she was rushed, and when I looked around, there weren't any other customers. I ordered the bare minimum and had to go get breakfast somewhere else.
Atmosphere: 1
Food: 1
Service: 1
slowest service ive ever dealt with. sitting at the drive through speaker for over 10 minutes with no interaction.
Atmosphere: 1
Food: 1
Service: 1
Went in a great mood. These 2 women were so rude. They must really hate their jobs.
Left and I will find my good mood in a few minutes.
Atmosphere: 1
Food: 3
Service: 1
Cashier makes assumptions, not clear on instructions, passive aggressive. Any time I go there I get the wrong order or the coffee sucks.
Atmosphere: 1
Food: 2
Service: 2
I received great service at this location, and great help with my order on this occasion.
Service: 5
This is by far the worst dunkin i’ve ever been to. The service is horrible and management sucks. My family ordered on the kiosk because we didn’t know what all we wanted and so we wanted to be able to look through the options, we ordered TWO sandwiches, an $6 dollar meal, and TWO sides of hash browns separately. We got our food and noticed we were missing a hash. I asked management about it and she insisted it was because we added additional hashbrowns separately and we should’ve added a third. But on the kiosk the $6 meal itself was a button and that’s what we pressed?? So why would we need to add the hash brown separately if it’s included in the meal?? She turned us down, and didn’t even try to accommodate to the situation, even though my mother already PAID for the hash browns included in her meal. The cherry on top. My sister and I sandwiches were terrible and sloppily thrown together, the eggs were cold, and my mother hated her coffee, she said that it just tasted bland, she got sugar added but it just sat all in the bottom not even properly mixed in. Ironically the hashbrowns were the only thing me and my sister enjoyed out of our meal. We never even got an small “sorry for the misunderstanding”, proper explanation, accommodation, nothing. Just you’re wrong and no you can’t get the hashbrowns you paid for. Don’t go here. I love dunkin but this one isn’t it.
Atmosphere: 2
Food: 2
Service: 1
General Manager is so rude. Have been a loyal customer, coming by 3 times a days for over 3 years. Since this new GM took over its been horrible. Check the app, I only come once or twice a month if im desperate. So happy a fellow old dunkin customer opened they own coffee shop because they are tired of the B.S. as well. They will no longer have my business and I will be going to your competition.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Idk why it's SO hard to get the correct cream cheese on a bagel it literally says garden veggie not plain 🫥 this is like the 5th time. So annoying
Atmosphere: 5
Food: 2
Service: 5
I WANT MORE DONUTS 🍩 I CAN NEVER GET ENUFH
Atmosphere: 5
Food: 5
Service: 5
Over an hour before close was out of product. Did not inform customers of product outage and expected customer to just take what they had. Employees were blaring music that was very family unfriendly and unprofessional in nature. One reason why I’d rather go to the Laurinburg Dunkin.
Atmosphere: 2
Food: 4
Service: 1
I ordered pick up through drive-thru on my app. I was less than a mile away and by the time I got there they had my order ready and waiting. It was exactly as I had ordered it, and the drink that I bought was extra special delicious.
Atmosphere: 5
Food: 5
Service: 5
Dunkin has THE BEST coffee!
Atmosphere: 5
Food: 5
Service: 5
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