They are totally unprofessional. I ordered customized birthday cake for my kid, two weeks in advance and on the delivery date they told that they forgot to make one as they promised. Imagine you have 30 guests at home, you have decorations and you don't have cake and you got pathetic service. On top of that, as an apology, they gave us some complimentary birthday cake and cup cakes, which were very low poor quality cakes. I was more heartbroken than my kid. Nowadays where cake making is well advanced, they are still in Jurassic era. They are unable to make simple designs. Never ever order customs cake unless it's last option you have on planet. G. Charles is highly overrated bakery in town. Better not to have cakes rather than get it their low quality cakes.
Food: 1/5 | Service: 1/5
Deepal Patel
I was trying to place a customer order over the phone and the representative was very rude. I was just trying it understand their menu and he would keep on telling they don’t do that. Even a simple chocolate cake? Huh!
Atmosphere: 3
Food: 3
Service: 3
S. McNair
Recently visited Southern Pines for my grandmother’s birthday and needed a last minute cake. I called to make sure they were open since many other businesses were closed due to snow, and the lady who answered was super helpful. The vanilla cake I purchased was delightful! The cake itself was moist, and the frosting was tasty but not overly sweet. It was so good I went back two days later for carrot cake and pound cake. Both were delicious! I expected the pound cake to be dense, but it tasted more like a sponge cake - the texture was similar to what is commonly used in strawberry shortcake.
R McCarthy
Stopped in for some sweet treats for a local business and was able to order 100 for the next day! Got great reviews.
Food: 5
Rhonda McNeil
Coconut cake was beyond delicious!!!
Atmosphere: 5
Food: 5
Service: 5
LB
I’m new to the area…stopped in, and picked up a cheesecake! It was exceptional….light, flavorful…this is my new bakery!! 🌟🧁🥮
Atmosphere: 5
Food: 5
Service: 5
Kurt Langley
Nothing short of incredible. My family and I have never been disappointed. Try their carrot cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Elisabeth Heath
The chocolate creme pie was so so good. And Anika was so kind and helpful at the register!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cream Pie
Steve Solo
Love their bakery - probably best in the area stuff quick and polite. Im not bother to drive over 30 miles to get their bread because nobody bake it better here.
Food: 5
Service: 5
Google User
Best bakery in the Southern Pines/Aberdeen/Pinehurst area. Baguettes are nearly as good as what you get in France, and at a reasonable price, not overpriced like bad grocery store baguettes. The bread, pastries, and scones are also delicious. We haven’t tried their cakes, but the displays look beautiful.
Cake was delicious! I ordered a 10inch marble cake, raspberry filling, ganache filling and chocolate frosting. Was very moist and great flavor! Will definitely come here for cakes again.
Denise murchison
I bought a birthday cake from this bakery. It was moist and good!
Atmosphere: 5
Food: 5
Service: 5
Tim Blythe
First time in this morning. Got a glazed donut and a couple chocolate croissants—delicious!
Right next to the NC Tag office—perfect snack for waiting in line or to carry home afterwards.
Support Local!
Atmosphere: 5
Food: 5
Service: 5
Robert R
I got my wife a cheesecake for her birthday. May have been one of the best cheesecakes we have ever had. Looking forward to trying everything else! Staff was very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
scott dees
The owner needs a personality. Seems to forget it's a customer service business.
They are totally unprofessional. I ordered customized birthday cake for my kid, two weeks in advance and on the delivery date they told that they forgot to make one as they promised. Imagine you have 30 guests at home, you have decorations and you don't have cake and you got pathetic service. On top of that, as an apology, they gave us some complimentary birthday cake and cup cakes, which were very low poor quality cakes. I was more heartbroken than my kid. Nowadays where cake making is well advanced, they are still in Jurassic era. They are unable to make simple designs. Never ever order customs cake unless it's last option you have on planet. G. Charles is highly overrated bakery in town. Better not to have cakes rather than get it their low quality cakes. Food: 1/5 | Service: 1/5
I was trying to place a customer order over the phone and the representative was very rude. I was just trying it understand their menu and he would keep on telling they don’t do that. Even a simple chocolate cake? Huh!
Atmosphere: 3
Food: 3
Service: 3
Recently visited Southern Pines for my grandmother’s birthday and needed a last minute cake. I called to make sure they were open since many other businesses were closed due to snow, and the lady who answered was super helpful. The vanilla cake I purchased was delightful! The cake itself was moist, and the frosting was tasty but not overly sweet. It was so good I went back two days later for carrot cake and pound cake. Both were delicious! I expected the pound cake to be dense, but it tasted more like a sponge cake - the texture was similar to what is commonly used in strawberry shortcake.
Stopped in for some sweet treats for a local business and was able to order 100 for the next day! Got great reviews.
Food: 5
Coconut cake was beyond delicious!!!
Atmosphere: 5
Food: 5
Service: 5
I’m new to the area…stopped in, and picked up a cheesecake! It was exceptional….light, flavorful…this is my new bakery!! 🌟🧁🥮
Atmosphere: 5
Food: 5
Service: 5
Nothing short of incredible. My family and I have never been disappointed. Try their carrot cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
The chocolate creme pie was so so good. And Anika was so kind and helpful at the register!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cream Pie
Love their bakery - probably best in the area stuff quick and polite. Im not bother to drive over 30 miles to get their bread because nobody bake it better here.
Food: 5
Service: 5
Best bakery in the Southern Pines/Aberdeen/Pinehurst area. Baguettes are nearly as good as what you get in France, and at a reasonable price, not overpriced like bad grocery store baguettes. The bread, pastries, and scones are also delicious. We haven’t tried their cakes, but the displays look beautiful.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Cake was delicious! I ordered a 10inch marble cake, raspberry filling, ganache filling and chocolate frosting. Was very moist and great flavor! Will definitely come here for cakes again.
I bought a birthday cake from this bakery. It was moist and good!
Atmosphere: 5
Food: 5
Service: 5
First time in this morning. Got a glazed donut and a couple chocolate croissants—delicious!
Right next to the NC Tag office—perfect snack for waiting in line or to carry home afterwards.
Support Local!
Atmosphere: 5
Food: 5
Service: 5
I got my wife a cheesecake for her birthday. May have been one of the best cheesecakes we have ever had. Looking forward to trying everything else! Staff was very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
The owner needs a personality. Seems to forget it's a customer service business.
Atmosphere: 1
Food: 5
Service: 1
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