We are writing to formally commend Miss Tina and all the staff member at Arbys Albemarle
During our recent visit, Miss Tina displayed remarkable kindness, optimism, politeness, and generosity. She ensured that my order was processed both quickly and accurately, all while maintaining a warm and professional demeanor.
Please extend our appreciation to Miss Tina for her excellent service. I wish her continued success and encourage her to keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Melanie St Germain
The food is hot and good with large portions.
Atmosphere: 2
Food: 4
Service: 2
Clarenda “Queenof7s” Hines
My brisket sandwich was just fat.
Atmosphere: 3
Food: 2
Service: 3
Grace G
Drowned my buffalo chicken sliders in ranch. They were inedible.
Atmosphere: 5
Food: 2
Service: 5
julie pantas
Everything was good, hot and fresh. Some tables were not wiped off but it was a busy lunch time
Atmosphere: 4
Food: 5
Service: 5
Michelle Jeffery
They charged me triple for one visit and I can't get a response from their company will never go back everyone beware 😞
I waited a week to post for time to cool off. I went to the drive thru. Placed my order. Drove to the window. Handed my payment to the cashier. Then all hell broke loose. Cashier was holding the large cup of Dr Pepper with no ice... from the bottom. My hand bearly touched the cup and she let go of the cup, causing the cup to fall hitting on the edge of my door causing the lid that was not completely on to pop off spilling almost half in my lap soaking my clothes, sitting in soaked bra and underwear, pant and shirt, trying to still catch the cup having it splash into the gear shifter, cup holder, splashing on to the passenger seat, door, windshield, floor. I was furious she just smiled and closed the window and started to make me a new drink, I was screaming for her to open the window she did and tried to hand me a new drink , I told her I wanted napkins not more drink, I did ask her how stupid she was not thinking I would need some thing to clean the mess she had just created. She handed me 4. Yes 4 tiny napkins to clean up 20oz of drink, entire cup was empted in my car. Finally, Carol, the manager, came to the window to see what was wrong and tried to hand my food out the window. She said sorry but did nothing to help remedy the problem. I ended up having to return home reshower, change clothes, and spend hours shampooing the seats, washing every inch of the interior of my car. Which has NEVER been eaten in. I'm so disappointed in the lack of customer service. You would think after an accident like that, you would have offered to clean the mess. Not leave my stuck with cleaning the mistake the cashier made. It is the cashiers job to make sure the customer has hands securely on the drink before you let go. I will never have this happen again she ruined the drive-thru. I will never trust anyone else handing drinks to me.
Service: 1
Katina Williams
Wonderful service and food. Had to ring the bell. MANAGER Carol Carpenter won LOTS OF AWARDS
Atmosphere: 5
Food: 5
Service: 5
Adam Stirewalt
To expensive for what u get.
Atmosphere: 4
Food: 3
Service: 5
Pamala Milton
Used the drive-through. Lady was very friendly and nice. Got the roast beef gyro and it has become my favorite sandwich! Love it! My husband wishes you would keep the fish sandwich!
We are writing to formally commend Miss Tina and all the staff member at Arbys Albemarle
During our recent visit, Miss Tina displayed remarkable kindness, optimism, politeness, and generosity. She ensured that my order was processed both quickly and accurately, all while maintaining a warm and professional demeanor.
Please extend our appreciation to Miss Tina for her excellent service. I wish her continued success and encourage her to keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
The food is hot and good with large portions.
Atmosphere: 2
Food: 4
Service: 2
My brisket sandwich was just fat.
Atmosphere: 3
Food: 2
Service: 3
Drowned my buffalo chicken sliders in ranch. They were inedible.
Atmosphere: 5
Food: 2
Service: 5
Everything was good, hot and fresh. Some tables were not wiped off but it was a busy lunch time
Atmosphere: 4
Food: 5
Service: 5
They charged me triple for one visit and I can't get a response from their company will never go back everyone beware 😞
The famous potato cakes were raw.
Azaria was very kind and helpful!!
Always good. I go every Thursday!
Loved it
Restaurantji Recommends
Great place to eat.
I waited a week to post for time to cool off.
I went to the drive thru.
Placed my order.
Drove to the window.
Handed my payment to the cashier.
Then all hell broke loose.
Cashier was holding the large cup of Dr Pepper with no ice... from the bottom. My hand bearly touched the cup and she let go of the cup, causing the cup to fall hitting on the edge of my door causing the lid that was not completely on to pop off spilling almost half in my lap soaking my clothes, sitting in soaked bra and underwear, pant and shirt, trying to still catch the cup having it splash into the gear shifter, cup holder, splashing on to the passenger seat, door, windshield, floor. I was furious she just smiled and closed the window and started to make me a new drink, I was screaming for her to open the window she did and tried to hand me a new drink , I told her I wanted napkins not more drink, I did ask her how stupid she was not thinking I would need some thing to clean the mess she had just created. She handed me 4. Yes 4 tiny napkins to clean up 20oz of drink, entire cup was empted in my car. Finally, Carol, the manager, came to the window to see what was wrong and tried to hand my food out the window. She said sorry but did nothing to help remedy the problem. I ended up having to return home reshower, change clothes, and spend hours shampooing the seats, washing every inch of the interior of my car. Which has NEVER been eaten in. I'm so disappointed in the lack of customer service. You would think after an accident like that, you would have offered to clean the mess. Not leave my stuck with cleaning the mistake the cashier made. It is the cashiers job to make sure the customer has hands securely on the drink before you let go. I will never have this happen again she ruined the drive-thru. I will never trust anyone else handing drinks to me.
Service: 1
Wonderful service and food. Had to ring the bell. MANAGER Carol Carpenter won LOTS OF AWARDS
Atmosphere: 5
Food: 5
Service: 5
To expensive for what u get.
Atmosphere: 4
Food: 3
Service: 5
Used the drive-through. Lady was very friendly and nice. Got the roast beef gyro and it has become my favorite sandwich! Love it! My husband wishes you would keep the fish sandwich!
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
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