I have never had any issues with the food or staff here, but I always have a positive experience when I have to pick up instead of delivery. Staff is always friendly. 5 stars
Atmosphere: 5
Food: 5
Service: 5
Crystal Smith
Was a 35 minute wait and the food was cold, I got 3 pizza's two was so cold you couldn't eat them the other was so hot it burnt you and the wings would have been good but they bearly put sauce on them and the cheese bread was Soggy will not be going back anytime soon....if could have put negative stars would have been negative-3
Food: 1
Service: 1
Taylor Salazar
absolutely no cheese on the cheese sticks or the cheese pizza. not even a minimal amount. waste of money. they get to save on food if they skimp on cheese. it’s their bonus. that’s why they skimp it every time.
Atmosphere: 1
Food: 1
Service: 1
C
I do not have a Papa John's in my town so have to drive 25 minutes. I placed an order to pickup at 4:15pm and at 3:55 I checked the progress and it said ready for pickup. I don't know how long it had been ready before I checked.By the time I picked it up and drove home it would be 45 minutes at least that it had been sitting. Please consider that people place orders for a specific time for a reason. I understand that times can't be perfect but 20mins or more isn't acceptable. With that being said, the pizza was good, the restaurant clean and the staff friendly.
Atmosphere: 3
Food: 4
Service: 2
Kiara Mcbride
Poor customer service. Pizza was burnt and couldn't eat it; manager hung up while having me on hold.
Andrea Harvey
Order was lost
Atmosphere: 1
Food: 1
Service: 1
Penny Tylka-McCort
Charlie and Andrew are exceptional teammates! Their kindness, consideration and problem solving when there was a hiccup with my order when ordering from the app is to be commended! My pizza was delicious!
Atmosphere: 5
Food: 5
Service: 5
Trenton Tucker
It would be nice if y'all hire people who speak English so they don't mess up every ones orders
Atmosphere: 1
Food: 3
Service: 2
Joseph Myers (Joe)
Everyone here is really cool and puts together a quality pizza super quickly!
Atmosphere: 3
Food: 5
Service: 5
Robert Bergquist
Best pizza I ever had - pepperoni salami banana peppers extra cheese extra sauce new York style medium 4-19-25 around 8:30 pm great job yous guys!!!!!!!!!!!!!!!!!!!
Walked in to pick up my dinner they’ve got rap music playing and they are vaping living it up the 8” tall fella and guy with super Curly hair and mustache (no hairnet) but I think ahh what ever it’s pizza I get home open the boxes I have a smashed garlic sauce and no cheese sticks I call up there and he said “I handed them to her” well I don’t know what was in that vape he was hitting by the boxing area but im a man very obviously he went off the name on the order and tried to lie to get out of fixing the mistake trash establishment with even more trash employees such a bad location I had to get another google account because I had ALREADY left a 1 star review for a similar issue a few years ago.
Naomi H.
Food was barely warm. Pizza had been sitting there forever and were waiting on boneless wings. The boneless wings barely had any sauce on them. Very disappointed in customer service at this location, my previous review from 3 years ago that I am writing over, my pizza was cold and my sauce was missing. I am assuming management has not got any better.
Valerie Hogue
placed an order for 8:15 pickup and got a call from someone at this store around 7:45 asking if we would be there by 8 because they’re locking the doors at 8 (they’re supposed to be open for hours longer). the employee or manager we spoke to was insanely rude and clearly lacked any customer service skills. we will not be coming back to this restaurant again.
Trinitie Campbell
Amazing customer service great food awesome such friendly people, will be returning loves this place still the best pizza ever made!!!
Atmosphere: 5
Food: 5
Service: 5
Dillan Cobb
Pretty much the only place I get pizza ever since moving to Albemarle. Great pizza, rad crew, never disappointed.
I have never had any issues with the food or staff here, but I always have a positive experience when I have to pick up instead of delivery. Staff is always friendly. 5 stars
Atmosphere: 5
Food: 5
Service: 5
Was a 35 minute wait and the food was cold, I got 3 pizza's two was so cold you couldn't eat them the other was so hot it burnt you and the wings would have been good but they bearly put sauce on them and the cheese bread was Soggy will not be going back anytime soon....if could have put negative stars would have been negative-3
Food: 1
Service: 1
absolutely no cheese on the cheese sticks or the cheese pizza. not even a minimal amount. waste of money. they get to save on food if they skimp on cheese. it’s their bonus. that’s why they skimp it every time.
Atmosphere: 1
Food: 1
Service: 1
I do not have a Papa John's in my town so have to drive 25 minutes. I placed an order to pickup at 4:15pm and at 3:55 I checked the progress and it said ready for pickup. I don't know how long it had been ready before I checked.By the time I picked it up and drove home it would be 45 minutes at least that it had been sitting. Please consider that people place orders for a specific time for a reason. I understand that times can't be perfect but 20mins or more isn't acceptable. With that being said, the pizza was good, the restaurant clean and the staff friendly.
Atmosphere: 3
Food: 4
Service: 2
Poor customer service. Pizza was burnt and couldn't eat it; manager hung up while having me on hold.
Order was lost
Atmosphere: 1
Food: 1
Service: 1
Charlie and Andrew are exceptional teammates! Their kindness, consideration and problem solving when there was a hiccup with my order when ordering from the app is to be commended! My pizza was delicious!
Atmosphere: 5
Food: 5
Service: 5
It would be nice if y'all hire people who speak English so they don't mess up every ones orders
Atmosphere: 1
Food: 3
Service: 2
Everyone here is really cool and puts together a quality pizza super quickly!
Atmosphere: 3
Food: 5
Service: 5
Best pizza I ever had - pepperoni salami banana peppers extra cheese extra sauce new York style medium 4-19-25 around 8:30 pm great job yous guys!!!!!!!!!!!!!!!!!!!
Food: 5
Service: 4
Restaurantji Recommends
Walked in to pick up my dinner they’ve got rap music playing and they are vaping living it up the 8” tall fella and guy with super Curly hair and mustache (no hairnet) but I think ahh what ever it’s pizza I get home open the boxes I have a smashed garlic sauce and no cheese sticks I call up there and he said “I handed them to her” well I don’t know what was in that vape he was hitting by the boxing area but im a man very obviously he went off the name on the order and tried to lie to get out of fixing the mistake trash establishment with even more trash employees such a bad location I had to get another google account because I had ALREADY left a 1 star review for a similar issue a few years ago.
Food was barely warm. Pizza had been sitting there forever and were waiting on boneless wings. The boneless wings barely had any sauce on them. Very disappointed in customer service at this location, my previous review from
3 years ago that I am writing over, my pizza was cold and my sauce was missing. I am assuming management has not got any better.
placed an order for 8:15 pickup and got a call from someone at this store around 7:45 asking if we would be there by 8 because they’re locking the doors at 8 (they’re supposed to be open for hours longer). the employee or manager we spoke to was insanely rude and clearly lacked any customer service skills. we will not be coming back to this restaurant again.
Amazing customer service great food awesome such friendly people, will be returning loves this place still the best pizza ever made!!!
Atmosphere: 5
Food: 5
Service: 5
Pretty much the only place I get pizza ever since moving to Albemarle. Great pizza, rad crew, never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza, Hawaiian BBQ Chicken Pizza
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