The worst get the order wrong can’t do the simple math on ranch dressing ordered 5 dressings got one was charged for all five. Staff were jerks still didn’t get what we paid for…
Atmosphere: 1
Food: 1
Service: 1
Gayla Warrener
On 3/15/24, at drive thru ordered 5 lg rounds, each w/ranch, & 1 reg sz mac & cheese with buffalo sauce. Paid $28.18. Drove off after waiting at curb 15 min & finally receiving order. Discovered no receipt & no ranch. Returned & flippant nasty young blond female refused to give sauces for each rounds order saying we didn’t order them. I told her twice when ordering & she certainly charged us for them as we added up the prices since she also didn’t give us a receipt. Once home I tried to call the manager & unlike the other nearby Bojangles who answered the phone and who helped me total up the prices, no one answered the phone at the Dixie Drive location. This completely unprofessional (flippant and nasty) young woman is a liability to this business.
Atmosphere: 1
Food: 1
Service: 1
Tom Linton
I understand being busy, but you can at least acknowledge customers at the register waiting for 5+ minutes by saying "we'll be with you momentarily", or literally anything at all. Watched probably 10 people go through the drive-thru line while I waited at the register without even being acknowledged. Went to the Bojangles on Fayetteville Street, walked in and had my order taken immediately even though they had just as many people in the Drive-Thru line, and walked out with my order in less time than I sat waiting at the register to even be spoken to at this one. Watched at least three other people walk out in that same time.
Service: 1
j F
Very dirty, no clean tables. Wife and daughter said bathroom was horrible! Ordered chicken sandwich BLT, chicken was luke warm at best, lettuce was wilted. Zero comparison to the last one I ate in Tennessee. Zero reason because if employees gave time to smoke out behind the restaurant there is time for cleaning and hot food.
Atmosphere: 1
Food: 1
Service: 1
Tony Burris
You know it's was goodIt was hotI had the Cajun biscuit and a large tea.Wasn't too bad of a waitThey were all very nice and politeReally never had bad service for this location
Atmosphere: 5
Food: 4
Service: 5
Allison Rose
I ordered the same thing multiple times, a sandwitch combo with macaroni and cheese. They have sent fries every time. I even had a dasher tell me he saw the macaroni on the line but they refused to give him the order. Today the sandwich came without a box and partially unwrapped. My husband ordered one and added pimento cheese, it came partially unwrapped with nothing on it. It was just chicken on bread, but he paid extra for pimento. It's clear the staff don't care to do their job right and the management is awful. The only thing they've gotten right are the drinks.
Atmosphere: 1
Food: 1
Service: 1
Nuke83 Gaming
The food is fine for what it is, though the service is 100% the worst. 4 times I ordered curbside, 4 times 30 minutes given per the app. 4 times I was forced to wait for nearly 45 minutes after arrival to get my food. Either they never started it or they claimed they never got the order even though I had the receipt. Then the people working in the store are just putting around with no sense of urgency, no apologies, no refund offered. Guess I'll be speaking with the store owner since I know them. Absolutely unacceptable.
Atmosphere: 1
Food: 5
Service: 1
Everett Dorton
Food was good, gave us one straw with two drinks, had to make a trip back to the window.
Food: 5
Service: 4
Alexis Andrews
My COFFEE was watered down. How do you mess up coffee.Food was cold.They never have what you want.Chicken is never available.
Atmosphere: 1
Food: 1
Service: 1
Stasia
Best chicken we had in a long timeThank you for the Shaune GM thank you so much for making sure our order was fresh and sweet tea was the bomb.Will be trying the new rice bowls soonThank you once
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bojangles Dirty Rice, Macaroni and Cheese
The worst get the order wrong can’t do the simple math on ranch dressing ordered 5 dressings got one was charged for all five. Staff were jerks still didn’t get what we paid for…
Atmosphere: 1
Food: 1
Service: 1
On 3/15/24, at drive thru ordered 5 lg rounds, each w/ranch, & 1 reg sz mac & cheese with buffalo sauce. Paid $28.18. Drove off after waiting at curb 15 min & finally receiving order. Discovered no receipt & no ranch. Returned & flippant nasty young blond female refused to give sauces for each rounds order saying we didn’t order them. I told her twice when ordering & she certainly charged us for them as we added up the prices since she also didn’t give us a receipt. Once home I tried to call the manager & unlike the other nearby Bojangles who answered the phone and who helped me total up the prices, no one answered the phone at the Dixie Drive location. This completely unprofessional (flippant and nasty) young woman is a liability to this business.
Atmosphere: 1
Food: 1
Service: 1
I understand being busy, but you can at least acknowledge customers at the register waiting for 5+ minutes by saying "we'll be with you momentarily", or literally anything at all. Watched probably 10 people go through the drive-thru line while I waited at the register without even being acknowledged. Went to the Bojangles on Fayetteville Street, walked in and had my order taken immediately even though they had just as many people in the Drive-Thru line, and walked out with my order in less time than I sat waiting at the register to even be spoken to at this one. Watched at least three other people walk out in that same time.
Service: 1
Very dirty, no clean tables. Wife and daughter said bathroom was horrible! Ordered chicken sandwich BLT, chicken was luke warm at best, lettuce was wilted. Zero comparison to the last one I ate in Tennessee. Zero reason because if employees gave time to smoke out behind the restaurant there is time for cleaning and hot food.
Atmosphere: 1
Food: 1
Service: 1
You know it's was goodIt was hotI had the Cajun biscuit and a large tea.Wasn't too bad of a waitThey were all very nice and politeReally never had bad service for this location
Atmosphere: 5
Food: 4
Service: 5
I ordered the same thing multiple times, a sandwitch combo with macaroni and cheese. They have sent fries every time. I even had a dasher tell me he saw the macaroni on the line but they refused to give him the order. Today the sandwich came without a box and partially unwrapped. My husband ordered one and added pimento cheese, it came partially unwrapped with nothing on it. It was just chicken on bread, but he paid extra for pimento. It's clear the staff don't care to do their job right and the management is awful. The only thing they've gotten right are the drinks.
Atmosphere: 1
Food: 1
Service: 1
The food is fine for what it is, though the service is 100% the worst. 4 times I ordered curbside, 4 times 30 minutes given per the app. 4 times I was forced to wait for nearly 45 minutes after arrival to get my food. Either they never started it or they claimed they never got the order even though I had the receipt. Then the people working in the store are just putting around with no sense of urgency, no apologies, no refund offered. Guess I'll be speaking with the store owner since I know them. Absolutely unacceptable.
Atmosphere: 1
Food: 5
Service: 1
Food was good, gave us one straw with two drinks, had to make a trip back to the window.
Food: 5
Service: 4
My COFFEE was watered down. How do you mess up coffee.Food was cold.They never have what you want.Chicken is never available.
Atmosphere: 1
Food: 1
Service: 1
Best chicken we had in a long timeThank you for the Shaune GM thank you so much for making sure our order was fresh and sweet tea was the bomb.Will be trying the new rice bowls soonThank you once
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bojangles Dirty Rice, Macaroni and Cheese
Restaurantji Recommends
Tonight the chicken was greatThanks
Atmosphere: 5
Food: 5
Service: 5
Food was delicious, and hotKid-friendliness: ALWAYS with a SMILE never rush you in and out..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Biscuit
That my $8.99 chicken fingers!! Done with bojangles!!!
Food: 1
The food is excellent! I cook it!The service is top notch! I serve it!The Hospitality Impeccable! The consumer deserves it!
Atmosphere: 5
Food: 5
Service: 5
Worst Bojangles, cold fries EVERY time, nothing is fresh. Slow service even though there’s no costumers here.
Atmosphere: 1
Food: 1
Service: 1