Ordered a dinner box. Everything was wrong. Manager didn't care. Threw pizza in garbage and ordered from Domino's. Order was perfect. Lesson learned.
Thomas Chestnutt
There's sometimes where the pizza could be cooked just a little bit more, but I haven't really had anything bad from here yet
Jennifer Seibert
Very busy day. Ordered a large cheese and some apple pie for dessert to be delivered. Opened the box to find a pizza that looked like it had been dropped on the floor and folder in half. One apple pie was crushed.
Like I said, it was a very busy day. I had to now stop what I was doing, go to pizza hut to bring back this order I'm not accepting. Walk inside and put the purchase on the counter and ask for the manager. Who gave me my money back.
The girl who delivered, however, was proud of the food she delivered and pissed off that I wasn't happy with the condition of my food that she delivered and thought her "sorry" was acceptable for wasting my time and money. She was rude, flippant, and needs WAY more training in customer service as she clearly has no idea that she works in a service industry nor what customer service means. I mean, basically, what I got was equivalent to my order being served on a dirty alley trash can lid. No, thank you! Seriously, whatever happened to quality control? Very, very disappointing. I will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Douglas Dupree
I wish this review was only about the food, which was... fine. Typical greasy, common Pizza Hut Pizza.
It took entirely too long for the employee to take a simple single order for the woman in front of me, but I figured there was more to it that maybe I missed. When it was my turn, I had a very basic order, and then she asked my name & number for the order.
I kid you not; this young lady could not comprehend the name "Douglas" no matter how many times I said it or spelled it. She was struggling, and I question who would allow her to work up front in the first place. I came back 15 minutes later since they never called; I'm assuming she got my number wrong as well. A young man asked for my name, and then looked confused and asked what I ordered.
When I received my food and receipt, the name read "Dougles." Maybe this review should be for Ayden High School for failing the community. I can't trust anyone to handle my food when they can't spell common names. Don't take my bad opinion seriously. Eat here if you want, it's... fine.
Dougles? My phone wants to autocorrect this so bad, but she thought it looked correct, so maybe I'm wrong? Lol
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Personal Pan Pizza
Felicia Worthington
The food here is really good to me this is the best tasting pizza hut to me and I don't really care for pizza like that.
Marlene Jackson
I haven't been to Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
Adultingishard (Heather Wilson)
The last several times I've ordered delivery I didn't receive my whole order. Today they left off an entire pizza. I will not be ordering from them again!
Addie Taylor
We ordered pickup. It was excellent as usual!
Atmosphere: 5
Food: 5
Service: 5
Kadesha
I ordered online and the young lady at the drive thru was nice. My food was ready at the right time I placed it for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Traditional Wings, Breaded Boneless Wings
Elizabeth Brooker
My boys really enjoy their Chicago Tavern Pizza. Not to thick not to thin.
Pizza Hut in Ayden has really stepped up their game although my pasta was a little dry but everything else was great
Atmosphere: 5
Food: 4
Service: 5
Delsie Gray
The pizza was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Linda Jones
Person at register was rude. I asked fir special was told the only one they had was large pizza $14.99. After I left without food! Customer test was in the store caught me outside and told me the specials. The person messed her order up and didn't want to fix it. I left and went to Food Lion and purchased food from the hot bar. Git on car and call pizza Hut asked for manager and his side of the conversation was. He'll. I told him what happened. He said "sorry about that ". I let him know I would not be buying Pizza Hut anymore. I will go to Gregg's pizza in Grifton or Dominos in Ayden. Good luck folks
Atmosphere: 1
kandy girl
The employees were playing running around smh Poor service plus long wait for an online order. very unprofessional and they supposed to close at 11pm but closed the lobby at 6pm.
Atmosphere: 1
Food: 1
Service: 1
Andre Kent
You put your order in online and it's ready when you get there.. The food tastes great.
Ordered a dinner box. Everything was wrong. Manager didn't care. Threw pizza in garbage and ordered from Domino's. Order was perfect.
Lesson learned.
There's sometimes where the pizza could be cooked just a little bit more, but I haven't really had anything bad from here yet
Very busy day. Ordered a large cheese and some apple pie for dessert to be delivered. Opened the box to find a pizza that looked like it had been dropped on the floor and folder in half. One apple pie was crushed.
Like I said, it was a very busy day. I had to now stop what I was doing, go to pizza hut to bring back this order I'm not accepting.
Walk inside and put the purchase on the counter and ask for the manager. Who gave me my money back.
The girl who delivered, however, was proud of the food she delivered and pissed off that I wasn't happy with the condition of my food that she delivered and thought her "sorry" was acceptable for wasting my time and money.
She was rude, flippant, and needs WAY more training in customer service as she clearly has no idea that she works in a service industry nor what customer service means.
I mean, basically, what I got was equivalent to my order being served on a dirty alley trash can lid. No, thank you!
Seriously, whatever happened to quality control? Very, very disappointing.
I will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
I wish this review was only about the food, which was... fine. Typical greasy, common Pizza Hut Pizza.
It took entirely too long for the employee to take a simple single order for the woman in front of me, but I figured there was more to it that maybe I missed. When it was my turn, I had a very basic order, and then she asked my name & number for the order.
I kid you not; this young lady could not comprehend the name "Douglas" no matter how many times I said it or spelled it. She was struggling, and I question who would allow her to work up front in the first place. I came back 15 minutes later since they never called; I'm assuming she got my number wrong as well. A young man asked for my name, and then looked confused and asked what I ordered.
When I received my food and receipt, the name read "Dougles." Maybe this review should be for Ayden High School for failing the community. I can't trust anyone to handle my food when they can't spell common names. Don't take my bad opinion seriously. Eat here if you want, it's... fine.
Dougles? My phone wants to autocorrect this so bad, but she thought it looked correct, so maybe I'm wrong? Lol
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Personal Pan Pizza
The food here is really good to me this is the best tasting pizza hut to me and I don't really care for pizza like that.
I haven't been to Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
The last several times I've ordered delivery I didn't receive my whole order. Today they left off an entire pizza. I will not be ordering from them again!
We ordered pickup. It was excellent as usual!
Atmosphere: 5
Food: 5
Service: 5
I ordered online and the young lady at the drive thru was nice. My food was ready at the right time I placed it for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Traditional Wings, Breaded Boneless Wings
My boys really enjoy their Chicago Tavern Pizza. Not to thick not to thin.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Pizza Hut in Ayden has really stepped up their game although my pasta was a little dry but everything else was great
Atmosphere: 5
Food: 4
Service: 5
The pizza was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Person at register was rude. I asked fir special was told the only one they had was large pizza $14.99. After I left without food! Customer test was in the store caught me outside and told me the specials. The person messed her order up and didn't want to fix it. I left and went to Food Lion and purchased food from the hot bar. Git on car and call pizza Hut asked for manager and his side of the conversation was. He'll. I told him what happened. He said "sorry about that ". I let him know I would not be buying Pizza Hut anymore. I will go to Gregg's pizza in Grifton or Dominos in Ayden. Good luck folks
Atmosphere: 1
The employees were playing running around smh Poor service plus long wait for an online order. very unprofessional and they supposed to close at 11pm but closed the lobby at 6pm.
Atmosphere: 1
Food: 1
Service: 1
You put your order in online and it's ready when you get there.. The food tastes great.
Atmosphere: 5
Food: 5
Service: 5
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