My husband and I stayed here for a night for a birthday cele. We were VERY surprised to find out after checking in that there wasn’t air conditioning or tv in the rooms. It was raining and humid, so we would have preferred a/c. Also, the inn has 50 rooms and there were only a few other guests and we were put in a room that faced the other side of the inn. No view at all! Seemed odd that we would not have been given a room with a view of the mountains, which was one of the reasons we chose this property. It’s historic and very rustic which we enjoyed, but lacked some of the updated creature comforts of today. There wasn’t a restaurant and the bar was only open from 6-9 and that seemed a bit strange. Would have been nice to have an after dinner drink when getting back before going to the room. All in all, we just didn’t get a good vibe and would probably not return for another stay. If you’re prepared to experience a more rustic trip, then this is the place. B
Jason Alvis
Revision: this is under new ownership and I am hopeful they bring it back to the old times. They seem to be making a great attempt.
Old review: The Balsam Mountain Inn used to have a great old time hotdog picnic for the Fourth of July. I called to ask if they were still having it and there response was “nope”. This was a fun event for the local people of Balsam/Sylva/Waynesville. The name change was upsetting enough for everyone but I think they should focus less on fake Ghost hunting and more on the grand history of the hotel. I have stayed at this Hotel many times and used to recommend it to others now that we have a cabin. I tell everyone to use VRBO or AirBNB now.
Kristin
Falsely advertised, No AC in rooms or TV. Hit my head on bathroom door bathroom is so short and can’t fit in there. I have a seizure condition when I overheat and I expressed this requesting a refund and staff and manager refused to help with this issue. Do NOT recommend staying or booking here. I will never go back. If there was an option for 0 stars, I wouldn’t have even given 1 star at all.
Antoinette Lynn Dixon Pemberton
Friendly staff in a historic hotel with old world charm in the cool of the mountains!
Jimmy Mac Giolla Brighde
Beautiful grounds and historic hotel. I didn't stay overnight i only visited the small bar which is in the back. The bartender steven makes a good quality drink and fun to chat with. They serve breakfast but we have not tried it yet.
Dolly Higgins
What a sweet place. What I remember most: A squeaky screen door, barn cats in the yard, a comfortable bed, beautiful mountain views and rich history.
If you are not comfortable seeing an occasional cobweb or having to use a window fan (I didn't need one, not even in August thanks to the mountain elevation) or don't like anything short of a HGTV environment this may not be the place for you.
But if you want a place that offers comfort, some gatherings (music on the porch, trivia, a small bar), and seems to attract nice people -- it is perfect!
Donnie Erhardt
This place is amazing!!
Chris Wilson
We really enjoyed our stay at the Balsam Mountain Inn. We always look for character, vibes, and scenery when we book lodging, and this place definitely had it. Now, if you're someone who likes a standardized experience with all the modern conveniences and no loose ends or rough edges, you may not find this to be a five star experience, as the historic hotel doesn't have some things like big TVs, hair dryers, or air conditioning, but we really enjoyed it. There's a trail to walk, a fireplace, a huge sitting area where you first enter with chess, antiques, puzzles, historic information, etc. I'd highly recommend a stay here. My one complaint was that the room could have used more furniture to set things on, especially end tables by the bed to put a phone and drink on.
Blake Cook
This is an amazing property with amazing people. I made a fully paid for reservation and due to circumstances could not make it the original day and needed to change it to the next night. With no issue at all they changed it and were so understanding! I was not able to eventually make it but my son did. Immediately after he got there he said these people are really nice and the Inn is so charming. We will DEFINITELY be staying here when we visit the area, which we do about 1-2 times every year. Thank you Balsam Mountain Inn for making this a stress free transaction (even though lots of other stuff for the weekend was not)…..
D Walsh
We have had multiple stays at The Balsam Mountain Inn over the past 20 years, but our most recent visit was the best by far. The owner has returned the hotel to its former glory, restored its proper name and allowed for us to have the most enjoyable and relaxing stay. The people who work there are absolutely wonderful. We especially enjoyed meeting Lucinda, Thomas, Steven, Paula and the owner’s father. Our time with each of them, including both brief chit-chats and lengthy conversations was so fun, interesting and entertaining. We hope to be back very soon. Thank you all for a very memorable stay.
Balsam Mountain Inn offers a truly charming escape. This historic inn boasts beautiful common areas and cozy rooms, all surrounded by breathtaking mountain views. It's incredibly peaceful, and the staff are wonderfully warm. A perfect spot to relax and disconnect. Highly recommended for a tranquil getaway!
Lisa Sellers
Great place to gather in community and enjoy food and drink ! Enjoy staying overnight in a great place with great people!
David Sips
My wife and I booked a room at the last minute on a Saturday. They were able to accomodate us. It was pretty nice staying in such an old place. There is no A/C but even in July that did not matter. My only complaint is that the coffee needs to be available earlier. I'm an early riser and having to wait for coffee is frustrating.
William Wheelock
Absolutely beautiful! Looking forward to going back.
Anthony King
Didn’t stay there but the $16 breakfast buffet was worth the stop and the included drip coffee was pretty good
My husband and I stayed here for a night for a birthday cele. We were VERY surprised to find out after checking in that there wasn’t air conditioning or tv in the rooms. It was raining and humid, so we would have preferred a/c. Also, the inn has 50 rooms and there were only a few other guests and we were put in a room that faced the other side of the inn. No view at all! Seemed odd that we would not have been given a room with a view of the mountains, which was one of the reasons we chose this property. It’s historic and very rustic which we enjoyed, but lacked some of the updated creature comforts of today. There wasn’t a restaurant and the bar was only open from 6-9 and that seemed a bit strange. Would have been nice to have an after dinner drink when getting back before going to the room. All in all, we just didn’t get a good vibe and would probably not return for another stay. If you’re prepared to experience a more rustic trip, then this is the place. B
Revision: this is under new ownership and I am hopeful they bring it back to the old times. They seem to be making a great attempt.
Old review: The Balsam Mountain Inn used to have a great old time hotdog picnic for the Fourth of July. I called to ask if they were still having it and there response was “nope”. This was a fun event for the local people of Balsam/Sylva/Waynesville. The name change was upsetting enough for everyone but I think they should focus less on fake Ghost hunting and more on the grand history of the hotel. I have stayed at this Hotel many times and used to recommend it to others now that we have a cabin. I tell everyone to use VRBO or AirBNB now.
Falsely advertised, No AC in rooms or TV. Hit my head on bathroom door bathroom is so short and can’t fit in there. I have a seizure condition when I overheat and I expressed this requesting a refund and staff and manager refused to help with this issue. Do NOT recommend staying or booking here. I will never go back. If there was an option for 0 stars, I wouldn’t have even given 1 star at all.
Friendly staff in a historic hotel with old world charm in the cool of the mountains!
Beautiful grounds and historic hotel. I didn't stay overnight i only visited the small bar which is in the back. The bartender steven makes a good quality drink and fun to chat with. They serve breakfast but we have not tried it yet.
What a sweet place. What I remember most: A squeaky screen door, barn cats in the yard, a comfortable bed, beautiful mountain views and rich history.
If you are not comfortable seeing an occasional cobweb or having to use a window fan (I didn't need one, not even in August thanks to the mountain elevation) or don't like anything short of a HGTV environment this may not be the place for you.
But if you want a place that offers comfort, some gatherings (music on the porch, trivia, a small bar), and seems to attract nice people -- it is perfect!
This place is amazing!!
We really enjoyed our stay at the Balsam Mountain Inn. We always look for character, vibes, and scenery when we book lodging, and this place definitely had it. Now, if you're someone who likes a standardized experience with all the modern conveniences and no loose ends or rough edges, you may not find this to be a five star experience, as the historic hotel doesn't have some things like big TVs, hair dryers, or air conditioning, but we really enjoyed it. There's a trail to walk, a fireplace, a huge sitting area where you first enter with chess, antiques, puzzles, historic information, etc. I'd highly recommend a stay here. My one complaint was that the room could have used more furniture to set things on, especially end tables by the bed to put a phone and drink on.
This is an amazing property with amazing people. I made a fully paid for reservation and due to circumstances could not make it the original day and needed to change it to the next night. With no issue at all they changed it and were so understanding! I was not able to eventually make it but my son did. Immediately after he got there he said these people are really nice and the Inn is so charming. We will DEFINITELY be staying here when we visit the area, which we do about 1-2 times every year. Thank you Balsam Mountain Inn for making this a stress free transaction (even though lots of other stuff for the weekend was not)…..
We have had multiple stays at The Balsam Mountain Inn over the past 20 years, but our most recent visit was the best by far. The owner has returned the hotel to its former glory, restored its proper name and allowed for us to have the most enjoyable and relaxing stay. The people who work there are absolutely wonderful. We especially enjoyed meeting Lucinda, Thomas, Steven, Paula and the owner’s father. Our time with each of them, including both brief chit-chats and lengthy conversations was so fun, interesting and entertaining. We hope to be back very soon. Thank you all for a very memorable stay.
Dave and Kris
Restaurantji Recommends
Balsam Mountain Inn offers a truly charming escape. This historic inn boasts beautiful common areas and cozy rooms, all surrounded by breathtaking mountain views. It's incredibly peaceful, and the staff are wonderfully warm. A perfect spot to relax and disconnect. Highly recommended for a tranquil getaway!
Great place to gather in community and enjoy food and drink ! Enjoy staying overnight in a great place with great people!
My wife and I booked a room at the last minute on a Saturday. They were able to accomodate us. It was pretty nice staying in such an old place. There is no A/C but even in July that did not matter. My only complaint is that the coffee needs to be available earlier. I'm an early riser and having to wait for coffee is frustrating.
Absolutely beautiful! Looking forward to going back.
Didn’t stay there but the $16 breakfast buffet was worth the stop and the included drip coffee was pretty good
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