I’m so pissed off. My husband got us dinner. His crispy 3 piece chicken was fresh hot out the grease. My original 3 piece meal was old taste nasty, and hard. I called to get a refund for my portion not to refund the whole check just for my 3 piece original meal they said they can’t refund a partial meal….are you kidding me right now? This is observed!!!!!
Food: 1
Service: 1
Jazmyne Willis
Came tonight for the wedges, was unfortunately told they we're out. No big deal, proceeded to order food, a kids meal & 3 piece combo with 2 legs & thigh. Was told it would be a 5 minute wait on chicken nuggets for a kids meal. Happily waited as my son would have fresh food. After paying i was asked to pull forward even tho no one else was in the drive thru but of course, done so. 14 minutes went by before someone came out to deliver the food. I of course checked & seen 2 thighs & 1 leg. I went to the door the lady just came out of to bring the food & it was locked. I knocked plenty of times, looking at a worker who was presumably off the clock but didn't even bother to look up. I then had to WALK in the drive thru to let them know the situation & she said yeah because our dining room is closed. I told her I had been waiting 15 minutes for my order & just wanted it fixed to take the thigh back. She came back and said they added an extra leg and to keep the rest. I get home AND SEE THEY TOOK THE THIGH AND DIDNT REPLACE IT WITH ANYTHING!!! LET ALONE LEAVE IT & ADD A LEG. Ordered a 3 piece combo and left with a 2 piece 😫
Atmosphere: 1
Food: 2
Service: 1
Yorelynn R
I don’t typically review fast food joints, but this one was just impeccable. Clean, efficient and friendly!
Atmosphere: 5
Food: 5
Service: 5
Dianne Ellis
BUT--really need to add UNSWEETENED TEA to the MOBILE menu. It's available, just not on the mobile menu.
Also need to add DIET MOUNTAIN DEW to the MOBILE menu.
We DIABETICS need some choices in the MOBILE menu.
Atmosphere: 5
Food: 5
Service: 5
Raymonte Love
What the hell is this.... my finger is bigger than these pigeon pieces go to photos and take a look I took pic with index finger and I'm not a big guy this is bad i can get rotisserie from sams for $5 that far surpasses this hot mess..
Atmosphere: 3
Food: 1
Service: 3
Joseph Earley
Nasty rude. Open until 11pm. Per door sign Told us they were closed. Lady was very rude and just was to lazy to do her job Stsy away. (,might have been because i am white) Thats why i do not like nc.
Atmosphere: 1
Service: 1
Larry Price
Two peace dinner cost me $13.00 even. I think I just paid someone’s child support.
Food: 3
Service: 1
Minding my Business
Omg ordered the new wings waited forever only for them to still be pink on the inside wedges were old an hard then when I called back I was put on hold them tried calling again several times no one answered! I want my money back an I could have gotten sick smh
Atmosphere: 2
Food: 2
Service: 2
Jennifer Reed
Great chicken. Music was too loud.
Atmosphere: 1
Food: 4
Service: 4
Blu Walsh
Original chicken was hard. Display had Raspberry Tea but not in store. A Manager was double parked at entrance. Combination locks on restrooms, employees had to try twice to open door.
Ordered a large potatoes and gravy but all I got was the potatoes, NO gravy! Tried calling for 20 minutes and keep getting a busy signal and then disconnected! Poor customer service imo! 🤔
Atmosphere: 5
Food: 5
Service: 3
MoLe Mo
Where are my fries? I bought a Mike' hot honey chicken sandwich combo, comes with a drink and fries(missing or invisible). I specified wanting the sweet lightening mountain dew and was giving original. I should had taken that as a sign. My pie bites dont even look or feel like they were cooked or warm. And for promo of free bucket of chicken with online order of $15 or more, to rebrand or revise their chicken---KFC NO WONDER EVERYONE I TOLD ABOUT THIS OFFER SAID THEY WERENT INTERESTED. I SEE WHY.
After typing the above, I realized the sandwich had mayo(that a heck no for me). I went back, and just complained about the sandwich and missing fries. The guy was nice and informed me all the sandwiches have mayo. He gladly made me a new one. And provided the fries and wished me safe travels. Honestly, he was the best part of this ordeal. But those fries was as old as Moses. Dry like ashy feet. When i got back home and sorted the chicken, no wings, four legs instead and the one breast was saturated in dark 'needs to be change last week' dirty looking oil! Damn KFC BELMONT- FOR REAL?! UGH 😩 NEVER AGAIN. I HAVE PICS TOO
Food: 1
Service: 2
Dylan Tall
I did an online order to redeem spend $15 get 8 piece bucket for free. They did not honor that order. Said I could refund on the app. When try to refund on app says no available agent available. Also on the lady who said the chicken liver is good here is a liar. Tried ordering that multiple times here when advertised and I get told they don’t sell it.
Atmosphere: 1
Food: 1
Service: 1
steven james
Customer service was horrible. They made it seem like the crispy chicken option was impossible, I had to wait forever. Then I got the chicken and it wasn't even crispy. Never again I'm done with fast food.
Atmosphere: 1
Food: 1
Service: 1
R.K. Leach
The lady at the front took my order and straight up walked into the office while on her cell phone. I’m waiting for 10 minutes on food and not even an apology or reappearance. Definitely don’t recommend this place.
I’m so pissed off. My husband got us dinner. His crispy 3 piece chicken was fresh hot out the grease. My original 3 piece meal was old taste nasty, and hard. I called to get a refund for my portion not to refund the whole check just for my 3 piece original meal they said they can’t refund a partial meal….are you kidding me right now? This is observed!!!!!
Food: 1
Service: 1
Came tonight for the wedges, was unfortunately told they we're out. No big deal, proceeded to order food, a kids meal & 3 piece combo with 2 legs & thigh. Was told it would be a 5 minute wait on chicken nuggets for a kids meal. Happily waited as my son would have fresh food. After paying i was asked to pull forward even tho no one else was in the drive thru but of course, done so. 14 minutes went by before someone came out to deliver the food. I of course checked & seen 2 thighs & 1 leg. I went to the door the lady just came out of to bring the food & it was locked. I knocked plenty of times, looking at a worker who was presumably off the clock but didn't even bother to look up. I then had to WALK in the drive thru to let them know the situation & she said yeah because our dining room is closed. I told her I had been waiting 15 minutes for my order & just wanted it fixed to take the thigh back. She came back and said they added an extra leg and to keep the rest. I get home AND SEE THEY TOOK THE THIGH AND DIDNT REPLACE IT WITH ANYTHING!!! LET ALONE LEAVE IT & ADD A LEG. Ordered a 3 piece combo and left with a 2 piece 😫
Atmosphere: 1
Food: 2
Service: 1
I don’t typically review fast food joints, but this one was just impeccable. Clean, efficient and friendly!
Atmosphere: 5
Food: 5
Service: 5
BUT--really need to add UNSWEETENED TEA to the MOBILE menu. It's available, just not on the mobile menu.
Also need to add DIET MOUNTAIN DEW to the MOBILE menu.
We DIABETICS need some choices in the MOBILE menu.
Atmosphere: 5
Food: 5
Service: 5
What the hell is this.... my finger is bigger than these pigeon pieces go to photos and take a look I took pic with index finger and I'm not a big guy this is bad i can get rotisserie from sams for $5 that far surpasses this hot mess..
Atmosphere: 3
Food: 1
Service: 3
Nasty rude. Open until 11pm. Per door sign
Told us they were closed. Lady was very rude and just was to lazy to do her job
Stsy away. (,might have been because i am white)
Thats why i do not like nc.
Atmosphere: 1
Service: 1
Two peace dinner cost me $13.00 even. I think I just paid someone’s child support.
Food: 3
Service: 1
Omg ordered the new wings waited forever only for them to still be pink on the inside wedges were old an hard then when I called back I was put on hold them tried calling again several times no one answered! I want my money back an I could have gotten sick smh
Atmosphere: 2
Food: 2
Service: 2
Great chicken. Music was too loud.
Atmosphere: 1
Food: 4
Service: 4
Original chicken was hard. Display had Raspberry Tea but not in store. A Manager was double parked at entrance. Combination locks on restrooms, employees had to try twice to open door.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Ordered a large potatoes and gravy but all I got was the potatoes, NO gravy! Tried calling for 20 minutes and keep getting a busy signal and then disconnected! Poor customer service imo! 🤔
Atmosphere: 5
Food: 5
Service: 3
Where are my fries? I bought a Mike' hot honey chicken sandwich combo, comes with a drink and fries(missing or invisible). I specified wanting the sweet lightening mountain dew and was giving original. I should had taken that as a sign. My pie bites dont even look or feel like they were cooked or warm. And for promo of free bucket of chicken with online order of $15 or more, to rebrand or revise their chicken---KFC NO WONDER EVERYONE I TOLD ABOUT THIS OFFER SAID THEY WERENT INTERESTED. I SEE WHY.
After typing the above, I realized the sandwich had mayo(that a heck no for me). I went back, and just complained about the sandwich and missing fries. The guy was nice and informed me all the sandwiches have mayo. He gladly made me a new one. And provided the fries and wished me safe travels. Honestly, he was the best part of this ordeal. But those fries was as old as Moses. Dry like ashy feet. When i got back home and sorted the chicken, no wings, four legs instead and the one breast was saturated in dark 'needs to be change last week' dirty looking oil!
Damn KFC BELMONT- FOR REAL?! UGH 😩 NEVER AGAIN.
I HAVE PICS TOO
Food: 1
Service: 2
I did an online order to redeem spend $15 get 8 piece bucket for free. They did not honor that order. Said I could refund on the app. When try to refund on app says no available agent available. Also on the lady who said the chicken liver is good here is a liar. Tried ordering that multiple times here when advertised and I get told they don’t sell it.
Atmosphere: 1
Food: 1
Service: 1
Customer service was horrible. They made it seem like the crispy chicken option was impossible, I had to wait forever. Then I got the chicken and it wasn't even crispy. Never again I'm done with fast food.
Atmosphere: 1
Food: 1
Service: 1
The lady at the front took my order and straight up walked into the office while on her cell phone. I’m waiting for 10 minutes on food and not even an apology or reappearance. Definitely don’t recommend this place.
Atmosphere: 2
Food: 5
Service: 1
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