Kind of bummed, got two large pizzas hand tossed, got home. Thin crust thinner than a thin crust. Flavor was there and delicious, but the whole reason for hand tossed is that crust.
Update: Manager Susan spoke with me and apologized. They fixed the order with fresh pizza
Still one of the cleanest Dominos I've come across. Thank you local Dominos team for making this right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Bacon\u0026Cheese Covered Tots
Danielle Gilbert
We order pizza from this location a lot and it seems lately their service and food has gone down. This last time was the breaking point. We ordered 2 medium pineapple/sausage pizzas and after 1.5 hours they dropped off 1 med pepperoni pizza, which was AWFUL. Looked old, dry and was terrible all around. We called and spoke with the gentleman who was not polite and actually hung up on us after he said it must have been a wrong delivery. Didn’t eat the pizza and called the next day and spoke with another manager that was apologetic and sent us our order and just had to pay delivery fee. The pizzas that arrived were also a disappointment, when it was their time to shine. The toppings and cheese were in the middle of the pizza and didn’t even reach the edges and the crust was paper thin and just didn’t taste good. I will not order from there again and it takes a lot for me to post a negative review.
Food: 1
Service: 1
Neo Seoul
I see many new faces at this location and the food has gotten so bad. They are allergic to cheese and don’t know how to work the oven. Burnt food is what you will get with no cheese. Check your food before you leave now with the new crew.
Christy W
I come to work in Benson @11p, not even a mile from this place, and now twice I've ordered at 1135 only for my order to be cancelled bc they close at 12.. They close at 12, not stop taking orders beforehand though I'd think ..
JUST DON'T ORDER HERE!! It's never good when you actually get them to deliver it! I was redeeming a coupon for a messed up order 🤷♀️
frank arieno
We ordered a salad and pizzas and they were horrible. The salad was completely brown and slimy. Will never order from you again!!!
Michael Barefoot
The general manager of the place was very rude. I ordered a pizza with extra sauce and extra pepperoni I have to do this all the time because they never put enough well they still didn’t make it like I wanted it and when questioned about it I was treated like a dog by her. She also made another one of my pizzas completely wrong and wouldn’t even stop making pizzas to come talk to me about it. I’m very disappointed in domino’s making her manager or in charge of anything. She needs customer service classes bad. I’ve wrote this whole review while waiting on the phone to try to get a replacement made the manager want even come get the phone I’m on hold
Ashley White
Absolutely horrible customer service. We placed an order through the app at 5:47 PM it should have been ready within 27 to 37 minutes. I checked the app multiple times and our pizza had not even been made so I gave them a call at 6:28 PM. Spoke with someone who couldn’t even answer my questions so I asked to speak to a manager. I spoke with the manager and found out that they did not have but one driver and it would be over an hour and a half to two hours before our pizza would be delivered to us. I asked if there was any way for them to refund us just the delivery fee and we would go pick it up which is not an option. He said that we would have to do a regular refund which could take up to seven business days and then place a new order and pay again, which is absolutely ridiculous because I’m not paying 80 something dollars for two pizzas and one pan of brownies. we have ordered from this location multiple times and the last few times we’ve ordered our food has been wrong it’s been cold or extremely late being delivered. I definitely would not recommend this location.
Tay Dalay
Nobody washes there hands after handling money no hair net no gloves found hair on my pizza white boy play wit his beard hair around his mouth and right bad to making pizza no hand wash no gloves nothing black dude wit long dreads no hair net slings his hair errwhere he goes outside cum back no hand wash right back to cooking NO GLOVES NOBODY WASH HANDS AFTER TAKING MONEY 🤢
Jordan Scholl
Worst dominos ever , waited 1.5 hours for delivery and it wasn’t even made, had to drive to get refund, people had no clue what they are doing , terribly ran place
Bacon Webb
I never used their delivery service but every time I show up it's hot and ready
I order delivery at least one time week if not every two weeks. Well tonight one of my pizzas was smashed to one side and the other was on top of each other (it was thin crust) I was not impressed. I called to explain what happen and then got hung up on
Jacob Bray
Great people
Ingrid Turnage
I ordered a hand tossed large pepperoni with jalapeño pizza and there was no cheese on over half of the pizza. Called and complained and received a new one. When I picked it up there was no ”I’m so sorry” or any apology for making me go out again, wasting my gas and time because I live 6 miles away. Customer service is really out of the door.
Stephen Stinson
The pizza was delicious. The price was less at Domino's than any other pizza place. Preparation was fast. The staff are wonderful. You have an option to help St. Jude. The tracker is a convenient feature that keeps me informed during the preparation. The online ordering is easy and remembers your favorite order. And the Pizza was delicious (yes, I said it twice because your New York Style Ultimate Pepperoni pizza is just awesome).
Kind of bummed, got two large pizzas hand tossed, got home. Thin crust thinner than a thin crust. Flavor was there and delicious, but the whole reason for hand tossed is that crust.
Update: Manager Susan spoke with me and apologized. They fixed the order with fresh pizza
Still one of the cleanest Dominos I've come across. Thank you local Dominos team for making this right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Bacon\u0026Cheese Covered Tots
We order pizza from this location a lot and it seems lately their service and food has gone down. This last time was the breaking point. We ordered 2 medium pineapple/sausage pizzas and after 1.5 hours they dropped off 1 med pepperoni pizza, which was AWFUL. Looked old, dry and was terrible all around. We called and spoke with the gentleman who was not polite and actually hung up on us after he said it must have been a wrong delivery. Didn’t eat the pizza and called the next day and spoke with another manager that was apologetic and sent us our order and just had to pay delivery fee. The pizzas that arrived were also a disappointment, when it was their time to shine. The toppings and cheese were in the middle of the pizza and didn’t even reach the edges and the crust was paper thin and just didn’t taste good. I will not order from there again and it takes a lot for me to post a negative review.
Food: 1
Service: 1
I see many new faces at this location and the food has gotten so bad. They are allergic to cheese and don’t know how to work the oven. Burnt food is what you will get with no cheese. Check your food before you leave now with the new crew.
I come to work in Benson @11p, not even a mile from this place, and now twice I've ordered at 1135 only for my order to be cancelled bc they close at 12.. They close at 12, not stop taking orders beforehand though I'd think ..
JUST DON'T ORDER HERE!! It's never good when you actually get them to deliver it! I was redeeming a coupon for a messed up order 🤷♀️
We ordered a salad and pizzas and they were horrible. The salad was completely brown and slimy. Will never order from you again!!!
The general manager of the place was very rude. I ordered a pizza with extra sauce and extra pepperoni I have to do this all the time because they never put enough well they still didn’t make it like I wanted it and when questioned about it I was treated like a dog by her. She also made another one of my pizzas completely wrong and wouldn’t even stop making pizzas to come talk to me about it. I’m very disappointed in domino’s making her manager or in charge of anything. She needs customer service classes bad. I’ve wrote this whole review while waiting on the phone to try to get a replacement made the manager want even come get the phone I’m on hold
Absolutely horrible customer service. We placed an order through the app at 5:47 PM it should have been ready within 27 to 37 minutes. I checked the app multiple times and our pizza had not even been made so I gave them a call at 6:28 PM. Spoke with someone who couldn’t even answer my questions so I asked to speak to a manager. I spoke with the manager and found out that they did not have but one driver and it would be over an hour and a half to two hours before our pizza would be delivered to us. I asked if there was any way for them to refund us just the delivery fee and we would go pick it up which is not an option. He said that we would have to do a regular refund which could take up to seven business days and then place a new order and pay again, which is absolutely ridiculous because I’m not paying 80 something dollars for two pizzas and one pan of brownies. we have ordered from this location multiple times and the last few times we’ve ordered our food has been wrong it’s been cold or extremely late being delivered. I definitely would not recommend this location.
Nobody washes there hands after handling money no hair net no gloves found hair on my pizza white boy play wit his beard hair around his mouth and right bad to making pizza no hand wash no gloves nothing black dude wit long dreads no hair net slings his hair errwhere he goes outside cum back no hand wash right back to cooking NO GLOVES NOBODY WASH HANDS AFTER TAKING MONEY 🤢
Worst dominos ever , waited 1.5 hours for delivery and it wasn’t even made, had to drive to get refund, people had no clue what they are doing , terribly ran place
I never used their delivery service but every time I show up it's hot and ready
Restaurantji Recommends
I order delivery at least one time week if not every two weeks. Well tonight one of my pizzas was smashed to one side and the other was on top of each other (it was thin crust) I was not impressed. I called to explain what happen and then got hung up on
Great people
I ordered a hand tossed large pepperoni with jalapeño pizza and there was no cheese on over half of the pizza. Called and complained and received a new one. When I picked it up there was no ”I’m so sorry” or any apology for making me go out again, wasting my gas and time because I live 6 miles away. Customer service is really out of the door.
The pizza was delicious. The price was less at Domino's than any other pizza place. Preparation was fast. The staff are wonderful. You have an option to help St. Jude. The tracker is a convenient feature that keeps me informed during the preparation. The online ordering is easy and remembers your favorite order.
And the Pizza was delicious (yes, I said it twice because your New York Style Ultimate Pepperoni pizza is just awesome).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
They suck.
Service: 1
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