Buffalo Wild Wings

3128 Walden Ln, Burlington
(336) 538-6968

Recent Reviews

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Kari Freeman

It's always a pleasure when you order to go and everything is correct. They are very friendly there and they will acknowledge you as soon as you walk in

Atmosphere: 5

Food: 5

Service: 5

Shannon Edwards

Wait staff overall tried hard but management lacks a lot to be desired. I chose to not visit again after several times trying.

Atmosphere: 1

Food: 2

Service: 1

Chris Schultheis

That winged buffalo better fly over here and straighten some stuff out. The service was HORRIBLE. It was not at all crowded, still had to track someone down because the waitress never brought my beer. We were a party of 6, 2 of our food orders came out wrong. The ones that were right, were mediocre at best. Wings barely had sauce on them. One of the folks in our group whose order was messed up didn’t get their correct order until the rest of us were done eating. The only thing that was delivered quickly was the check.

Atmosphere: 4

Food: 2

Service: 1

S Carter

Quick and delicious

Atmosphere: 5

Food: 5

Service: 5

S C

Server was super sweet! Kandice I believe was her name.

Atmosphere: 4

Food: 4

Service: 5

Doug Dillon

Service great, food comes decently fast.

They even give a veterans day meal

I thank you for honoring me and my sacrifice of my life!

Atmosphere: 5

Food: 5

Service: 5

Randi Davis

Good burger and cheese steak, good selection of cold draft beer, fun atmosphere, seems understaffed with service a little slow, but friendly staff

Atmosphere: 4

Food: 4

Service: 3

CashCamp 223

This restaurant would’ve got a higher rating if the food we ordered dining in was fresh . Buffalo dip was good but you could tell it had been sitting. Burger was cold that I ordered . My wife food was ok as well. As a sous chef just cook the food fresh and things will be better

Atmosphere: 5

Food: 1

Service: 5

Roger Scarlett

Service was terrible.
Had to keep asking for refills.
Ordered 3 different drinks from the bar but didn't get any of them.
Waitress forgot to put in all of the food order at the same time.
Manager didn't have a care in world.
Worst customer experience in my life.
Should've went to any other wing place.

Atmosphere: 3

Food: 3

Service: 1

Heather Smithey

I have never done a bad review on a restaurant. I work in the food service industry so I am well aware of just how much a dining experience can be affected for reasons out of the staffs control. Being short staffed, or having inexperienced or newer staff working in positions is expected In this industry. All that being said, we went in tonight celebrating my son’s 13th birthday. He was excited and looking forward to it all week. We had a party of 6 and upon arrival 2 in our party had already been sat at a table. We came in, sat down and I was surprised at how empty the place looked for a Saturday evening at 7pm. The waitress took about 5 to 6 minutes to come to the table after we arrived which, in my eyes wasn’t that bad as I seen that she had a table or two around us. When she finally came to the table she was straight to the point and asked for our drinks, which is fine. We ordered a tea, 2 waters, a strawberry lemonade and and a bay breeze cocktail, and a strawberry margarita. It took probably 5 minutes for the two waters and the tea to hit the table. All 6 of us ordered our food and waited for our cocktail. Our food hit the table 15 minutes later and still no drinks. They finally came and my aunts bay breeze was just a shot. We explained what we wanted, ordered another simple cocktail (Bloody Mary) and 10 more minutes passed before we cancelled. We ordered desserts that were packed Togo even though they were ordered for in house. We had a table stacked with dishes that were never prebussed, refills we had to ask for and had to go to the kitchen entrance for our Togo boxes. We spoke to the manager twice and his resolution was to take off 2 teas, the Bloody Mary (that we never even got) and 20% which added up to about 6$ off the total. We were basically discounted only 15-20$ off our bill. We still paid 145$ for dinner, and when the manger (a short man, glasses) came to the table about it he was rude, very short, and seemed not to even want to be bothered by the situation. I spoke to another manager and while I was talking to him the prior manager came up in a hostile manner and interrupted my conversation and proceeded to tell me “well I’m his boss”. This was my first experience with this location and I will never go back. Manly because of the way management handled the situation. I can understand if the waitress was new, or they were short staffed so I can look past that. What I can’t look past is how dead they were and how unprofessional the manager was.

Atmosphere: 1

Food: 3

Glynn Dudley

Was traveling and placed an order when I left home. When I got there the place was 100% totally empty. I ended up getting there a touch early to pick up take out and told them I would just go to the bar to wait. Asked them to move my order to dine in. They immediately go oh you cannot eat it here... Basically they implied I do not intend to tip. The funny thing is I already left them a tip on the takeout order if they would just look. I also obviously intended to tip more for drinks and the change of service. After the victim mentality manager came out acting like they are being tortured to even have a job there instead I made them refund the order and left. I went to leave this review and saw 3 stars vs. ours in my home town is 5 stars. The reason is obvious. Two questions: 1. Does every dine in tip? Of course not, so it is not gaurenteed either way and the most likely way to get a tip is good customer service which they surely do not have. 2. Does the takeout cost more or less than the dine in? Of course not.

So basically it is a dumb policy.

Atmosphere: 5

Food: 5

Service: 1

Nunya Bidness

Wish my food would’ve been a lil more fresh but it was good. Needed a lil more ranch as well but very good food quick in and out process

Atmosphere: 5

Food: 5

Service: 5

chris allison

Sat at the bar that had 3 others. 1 in the middle of a meal and the other 2 with drinks. After 10 plus minutes someone walked up asked them for their food order and put it in. Looked directly at me 3 times then walked right by me. I try to eat here 3 times a week. At least once a week I've had to walk out.

Atmosphere: 3

Food: 3

Service: 1

Anthony

Food was ok. Burger was good, wings has multiple with other sauces we didn't order on them, I assume same gloves worn for multiple orders. Waitress must have been newer as she didn't know how to use my digital gift card (manager was of no help for her) not the worst experience but likely won't return.

Atmosphere: 2

Food: 3

Service: 3

Patrik Nyberg

Ordered online, should be done at 20.10, I arrived at 20.05 and at 2035 nothing still had not been delivered to me.

1 employee came by the pickup counter once during the 30 minutes I stood there, and when I finally got the food at 20.40 after talking to the waitress again, the food arrived and then cold!

Food: 1

Service: 1

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