Converge Coffee Roasters

This is definitely a hidden gem coffee shop. They have delicious drinks and baked goods. I had a hot chocolate with caramel flavoring added to it, that was SO good. I also tried the gluten free coconut and guava cupcake. Let me tell you that was THE best cupcake that I have had in a long time. If they didn't mention that it was gluten free I probably wouldn't have noticed. The staff was super friendly and helpful. The atmosphere was cozy, I could have stayed there for a while (haha). I will DEFINITELY be back again soon, but this time for coffee. 10/10 would recommend.

Atmosphere: 5

Food: 5

Service: 5

Great quiet coffee shop with amazing pastries and the BEST stacker toast! They also offer seasonal beverages - the vanilla cardamom latte is my favorite!

Atmosphere: 5

Food: 5

Service: 5

Amazing coffee and atmosphere!

Atmosphere: 5

Food: 5

Service: 5

I’ve been coming here for a while now and I LOVE Converge! They have the best coffee and the food is really good too. Great place to get work done or study. The staff is very friendly and their music playlists always hit!

Atmosphere: 5

Food: 5

Service: 5

I never had an issue with this coffee shop as I have been coming here for years. This morning 8/13 at 815am I asked for 2 hot latte Horchatta large.
1st try- I was given a cold regular size latte. I told the barista that I have purchased a large hot. She said ok.
2nd try- I was given a hot latte size regular. I told the barista I purchased a size large. The barista proceeded to tell me “the large only has more shots of expreso” . I told her but I payed for a large can that be arranged or no.She only said “ok”.

The coffee I was given by the barista (young lady) was so bitter and just plain bad, I feel as the barista was just upset and added whatever she wanted to make it taste as bitter as possible so I won’t come back again. I can only make assumptions due to the bitterness of the coffee and poor customer service. Maybe she was upset because she got the order wrong twice or thought I was trying to be difficult.

I did not drink the latte since it was so bitter. I sat there to have a chat with my mother as I plan to do this morning. While we did enjoyed the cheese danish we did not drink the coffee, it was very bitter.
As I left the coffee shop I couldn’t help myself and I asked the other barista who took the order. The Horchatta latte only comes in one size?
She proceeds to tell me “I was told Horchatta flavor can only be done cold”
What!?
I said- then why you did not clarify when I purchase it.
Barista- “oh, sorry about that”
I told her please be more considerate of the customer as we only see the menu and the menu does not specify summer flavors only hot or cold etc… customer do not know what baristas know!
there is a reason why people work there, not only to prepare the order but to attend the customer and to make the necessary corrections as in this case - horchata latte can only be done cold. I would have been perfectly fine with it and make a choice to order something different therefore avoiding a bitter taste in my mouth and a bad experience not only for me but for my mother too.
I would appreciate a little bit more patience and better communication. Assist the customer, don not blame the customer for not knowing what is not in the menu.
I payed $24 plus a tip, but knowing that I would receive poor service I regret leaving a tip.
I don not think I can come here again due to the lack of patience and poor customer service.
Be kind and be clear!
Communicate better, please.
If I take the time and money to buy a cup coffee is to enjoy it not to have a bitter taste in my mouth. Disappointed.

Atmosphere: 4

Service: 1

Converge was a quick hop off from I-40 / I-85. Fantastic selection of food and coffee, everything was so unique! It came out quickly and tasted amazing! Friendly staff and quiet atmosphere with outlets near the tables if you want to work. Will definitely come back soon!!

Atmosphere: 5

Food: 5

Service: 5

Very spacious and cozy inside. I got the avocado toast and London fog tea with vanilla syrup.

Atmosphere: 5

Food: 5

Service: 5

Excellent cappuccino and lots of treats too.

Atmosphere: 5

Food: 5

Service: 5

Cute little coffee shop serving coffee, pastries and breakfast toasts! Will definitely come back to try their toasts! My macadamia milk latte was good!

Atmosphere: 5

Food: 5

Service: 5

Ok coffee shop. Pricey for what you get but the people are nice.

Atmosphere: 3

Service: 5

Absolutely love this place. Great coffee and clean cafe ☺️

I buy their house espresso whole bean and the vintage whole bean and it's phenomenal. Great nutty flavour notes and great crema. So far, always fresh. I think they roast every other Friday so I purchase when the roast date is only a couple days old. The price is what u would expect for speciality beans and it's worth it in my book. Next bag I get I'll take pictures to show the consistency or the roast and bean quality.
Highly recommend their espresso blend and the vintage blend. Highly recommend!!!

Atmosphere: 5

Service: 5

Best coffee in town and the staff are awesome. Highly recommend their Stackers or a slice of their Almond cake warmed up.

Atmosphere: 5

Food: 5

Service: 5

Best coffee in town and the staff are awesome. Highly recommend their Stackers or a slice of their Almond cake warmed up.

Atmosphere: 5

Food: 5

Service: 5

Nice experience, I took a cup of coffee and a large cinnamon roll which is a vegetarian option .

Atmosphere: 5

Food: 5

Service: 5