Dunkin'
2526 S Church St, Burlington
(336) 222-9200
Recent Reviews
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Slowest drive through ever.
The manager Dawn is truly so sweet! Thank you Dawn for your incredibly selfless customer service and sweet spirit this past weekend!
Atmosphere: 5
Food: 5
Service: 5
The cream filled donuts only has a teaspoon of cream filling unhappy
I can go to a mom-and-pop bakery and get a donut with cream filling full to the brim
Atmosphere: 3
Food: 1
Service: 4
Good luck if you get the chance to order anything from here.. the staff is slow, they don't k ow the dynamics of running a drive thru, and if you do have 30 minutes to get thru 2 cars in drivethru (even worse instore ordering) they either give you the wrong items, products being stale, or they make it wrong. The whole store needs retrained on how to maximize time management. Not everyone has 30 minutes to wait.
Atmosphere: 1
Food: 1
Service: 1
We ordered a variety of donut holes we didn’t even get 2 of the variety I selected it was all blueberry and chocolate. Why allow us to pick what we want if you’re not gonna give us what we ordered? I won’t be getting donuts from here again.
Food: 2
Service: 3
The workers here are always so nice and kind. Our order has never been wrong and on the occasion they're out of something they always make it right.
Atmosphere: 5
Food: 5
Service: 5
If you dont go 1st thing in the morning donuts are not fresh. No problems otherwise
Atmosphere: 4
Food: 3
Service: 4
The place is always nice and clean. But sometimes the wait can take a little while especially if you order through the app.
Atmosphere: 3
Food: 3
Service: 3
Clean and fast, polite
Atmosphere: 3
Food: 5
Service: 5
First thing the young lady that helped me acted like it was a chore to take my order with a side of attitude. No smile no greeting and rolling of the eyes. After paying we all Sat down and I watched her and another worker at the counter and the window Make other transactions with cloves on and then touch donuts with the same dirty gloves as they take money and hand food through the drive thru window. Continuing to use the same dirty gloves to take money and then go to the kitchen to make food and make the drinks. This is the second time I have been here and seen this happen. I mentioned this to them both times and all i got was and eye rolling face with attitude as they say, yes we change our gloves. But they did NOT. And I clearly told them I watched them. Stay clear of this filthy place...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took my daughters here for our first visit together to a Dunkin and we were impressed! From the customer service, to the drinks, it was great! We were greeted right when we walked in. We noticed a pristine clean store. We ordered our drinks and even asked advice of the amazing baristas. They made our drinks with so much love and made us feel like family when they served us at our table. They greeted us with smiles and so much enthusiasm. It was super cute! Thanks Tyler & Hannah! They also remembered our order when we had to go back and ask them what those amazing drinks were! That’s service!
Atmosphere: 5
Food: 5
Service: 5
Dunkin should count their days bc their employees suck they don't have customer service and can't make drinks correctly in all of their stores it's just a chain running off Americans being addicted to coffee
Atmosphere: 3
Food: 2
Service: 2
I asked for extra sugar, but was given 4 creams, that’s not what I asked for, maybe they are saying I don’t need that sugar, smh, this is for someone that doesn’t drink coffee that often, can we say bad experience (coffee). That croissant (bacon egg and cheese), on the other hand was pretty good. This coffee thing, I’m almost deterred not to try it again. My wife (constant coffee advocate)
, she said it wasn’t that bad, but she didn’t taste the sugar as she normally does.
I go here a lot to get my morning coffee. The people are really nice, so yesterday I decided to pick me up some donuts from here because I usually get them from Krispy cream.. I will continue to get them from Krispy cream.. I bought assorted donuts and there was a tiny dab of icing on the donuts and the cream filled had nothing in them except for a little corner of the donuts. Never again get donuts from here. This is to expensive to be skimping.
Atmosphere: 3
Food: 1
Service: 4
The service sucks the donut sucks and my drink sucks
$15 for two Bland Donuts the worst tasting drink I've ever had and the absolute worst service. Duncan's on my duckit list
Atmosphere: 1
Food: 1
Service: 1
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