They toast your sandwich unknowingly don't nobody want no hard sandwich I ain't ask for that
Atmosphere: 1
Food: 1
Service: 3
Christian Lumbu
You need an adult to manage the place, these kids do not care because it’s not their money!! This used to be my go to place!!! So angry; and it takes a lot to anger me!! Made a delivery order; they found my information and I said I’m paying cash and they already know I tip 50% of my order or better!! I waited 40 minutes and nothing can do I called them and they said I had no orders on their system, she asked me if I wanted to place a new order? I told her no; what happened to my current order? Finally she admits and says there’s a 3rd party delivery service so they cannot accept cash!! Now I told them to just make my order and I’m 7 minutes away I will pick it up!!! I come inside and the male is joking around asking my how fast my cybertruck goes?? This place just needs to shut down or hire more qualified and competent people!!! Waste my whole hour waiting and now we are almost late for a flight!!!
Atmosphere: 1
Food: 2
Service: 1
Heather Cooper
Great food and deals. Never had anything bad. Potato salad is amazing.
Atmosphere: 5
Food: 5
Service: 5
Melissa Watson
This was our first visit to this specific Jimmy John's. We visited because we are fans of the sandwich wraps. However, while the employees were friendly and the bathrooms were clean (essential to me), the chips were stale, and the employees failed to address the flies buzzing around the food. This left a bad taste in our mouths regarding their attention to sanitation. Moreover, the manager in charge of the evening shift on August 1 demonstrated little regard when we brought this to his attention.
Atmosphere: 1
Food: 1
Service: 1
H. Glean Vaughn
Walking in and seeing an employee sitting on the counter messing with his feet, is not something customers should see. Took two try’s before my order was correct.
Atmosphere: 1
Food: 4
Service: 3
Megan Baldwin
Ordered a turkey tom for pickup and the sandwich had everything on it except the turkey. I didn't realize until I got to my destination which was too far of a drive to go back to the store. There is no way to report it on the app.
Ordered online and the store called me to tell me they are out of bread?? What kind of sandwich place is out of bread? Isn’t that what you mainly sell? I ordered at like 7 it’s not like i ordered 10 minutes before close. Ive never had anything like this happen before and I'm just super disappointed because i was really craving jimmy johns after a long shift and had to spend extra time and money to get something somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Erin Duff
Benjamin and Lariah are customer service STARS! I will absolutely be back just because of them! They were professional, courteous, and provided excellent customer service. Thank you Benjamin and Lariah!!!!
My first time going into Jimmy John's to try the sandwiches and I had no regrets 😋 it was amazing and the staff was very helpful
Atmosphere: 5
Food: 5
Service: 5
Amanda Gilmore
R.J. and the whole team was absolutely amazing tonight! They were so patient and recommended menu items! They went above and beyond! I have never felt so welcome in a restaurant and the food was delicious! Give them raises!!!
Atmosphere: 5
Food: 5
Service: 5
Mallory Hoffman
Cassidy helped me plan the perfect surprise for my Cranpop who LOVES JJs. Super quick and was tolerant of my pesky, specific needs. It's his favorite place in the world and they are lovely. The #9 will never do you wrong. The oatmeal cookie is awesome, too.
Vegetarian options: I've ordered the veggie option for years and ngl, get two because it's SO GOOD.
Atmosphere: 5
Food: 5
Service: 5
Maurice G
Great food with great service. Staff is awesome and have a smile every visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slim 2 Roast Beef, Turkey Tom
Alexander Dixon
Food is always good. As with any fast food tier restaurant, check your order before you leave if you get it to go. I've had minor errors before, mostly with incorrect sides.
They toast your sandwich unknowingly don't nobody want no hard sandwich I ain't ask for that
Atmosphere: 1
Food: 1
Service: 3
You need an adult to manage the place, these kids do not care because it’s not their money!! This used to be my go to place!!! So angry; and it takes a lot to anger me!! Made a delivery order; they found my information and I said I’m paying cash and they already know I tip 50% of my order or better!! I waited 40 minutes and nothing can do I called them and they said I had no orders on their system, she asked me if I wanted to place a new order? I told her no; what happened to my current order? Finally she admits and says there’s a 3rd party delivery service so they cannot accept cash!! Now I told them to just make my order and I’m 7 minutes away I will pick it up!!! I come inside and the male is joking around asking my how fast my cybertruck goes?? This place just needs to shut down or hire more qualified and competent people!!! Waste my whole hour waiting and now we are almost late for a flight!!!
Atmosphere: 1
Food: 2
Service: 1
Great food and deals. Never had anything bad. Potato salad is amazing.
Atmosphere: 5
Food: 5
Service: 5
This was our first visit to this specific Jimmy John's. We visited because we are fans of the sandwich wraps. However, while the employees were friendly and the bathrooms were clean (essential to me), the chips were stale, and the employees failed to address the flies buzzing around the food. This left a bad taste in our mouths regarding their attention to sanitation. Moreover, the manager in charge of the evening shift on August 1 demonstrated little regard when we brought this to his attention.
Atmosphere: 1
Food: 1
Service: 1
Walking in and seeing an employee sitting on the counter messing with his feet, is not something customers should see. Took two try’s before my order was correct.
Atmosphere: 1
Food: 4
Service: 3
Ordered a turkey tom for pickup and the sandwich had everything on it except the turkey. I didn't realize until I got to my destination which was too far of a drive to go back to the store. There is no way to report it on the app.
Service: 1
Wonderful customer service. Delicious sandwiches. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Friendly and efficient as always
Atmosphere: 5
Food: 5
Service: 5
Ordered online and the store called me to tell me they are out of bread?? What kind of sandwich place is out of bread? Isn’t that what you mainly sell? I ordered at like 7 it’s not like i ordered 10 minutes before close. Ive never had anything like this happen before and I'm just super disappointed because i was really craving jimmy johns after a long shift and had to spend extra time and money to get something somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Benjamin and Lariah are customer service STARS! I will absolutely be back just because of them! They were professional, courteous, and provided excellent customer service. Thank you Benjamin and Lariah!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My first time going into Jimmy John's to try the sandwiches and I had no regrets 😋 it was amazing and the staff was very helpful
Atmosphere: 5
Food: 5
Service: 5
R.J. and the whole team was absolutely amazing tonight! They were so patient and recommended menu items! They went above and beyond! I have never felt so welcome in a restaurant and the food was delicious! Give them raises!!!
Atmosphere: 5
Food: 5
Service: 5
Cassidy helped me plan the perfect surprise for my Cranpop who LOVES JJs. Super quick and was tolerant of my pesky, specific needs. It's his favorite place in the world and they are lovely. The #9 will never do you wrong. The oatmeal cookie is awesome, too.
Vegetarian options: I've ordered the veggie option for years and ngl, get two because it's SO GOOD.
Atmosphere: 5
Food: 5
Service: 5
Great food with great service. Staff is awesome and have a smile every visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slim 2 Roast Beef, Turkey Tom
Food is always good. As with any fast food tier restaurant, check your order before you leave if you get it to go. I've had minor errors before, mostly with incorrect sides.
Atmosphere: 5
Food: 5
Service: 4
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