This was my first experience at MOD pizza, and I'll definitely be back! I'm not sure what his name was, but the guy making the pizzas acted like that was his passion, making the perfect pizza for you. You can tell he doesn't just see his job as a paycheck, he enjoys doing what he does. This was our first visit, and he was very patient and even offered suggestions. But when that pizza came out of the oven, it was SO delicious and beautiful. This was a good experience, and we definitely plan on going back!
Atmosphere: 5
Food: 5
Service: 5
Theophilus Chilton
The atmosphere is ok, nothing to rave about but not too bad. The pizza is good and they have a wide selection for both pre-selected pizzas and build your own. The main problem I'd have is that they push you to join this rewards type program. In and of itself, well, ok not really an issue. Except that our card got hijacked by some sort of hack and we ended up having to sort it out with the back and get new cards. So definitely beware of that.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Create Your Own Pizza
Matt Valle
Guys were trying, but it was obvious they were not trained properly. Usually a good experience, but not today. Pizzas were very undercooked, soggy. Managers, this is your fault.
Tooreal
The pizza is really good and the customer service is great always
Atmosphere: 5
Food: 5
Service: 5
Tyler Wilson
I rarely leave negative reviews, but my experience here was beyond disappointing. First off, the employees clearly can’t read online orders properly. I ordered online to save time, only to show up and discover they got my entire order wrong—down to the basics like the topping and the sauces. How hard is it to follow a clearly printed online ticket?
To make matters worse, the wait times were absolutely ridiculous. I felt like I was at the DMV, standing there forever while the staff looked disorganized and overwhelmed. There seemed to be no urgency.
The saddest part? This location has so much potential, but it’s completely wasted on this business. I can’t wait for this space to finally be used for something worthwhile once they inevitably close down. Hopefully, the next tenants know how to treat their customers and run a functioning restaurant or bar.
Atmosphere: 1
Food: 1
Service: 1
susan scott
1st off, we are on line, one couple in front of us. 2 pizza makers. Our turn, she does one pizza and then gives our other crust to the other pizza maker. She then makes 2 more crusts and gives to him. Very, very slight on the toppings. I had one whole piece that had no meat or cheese on it. I get more toppings on my store brand frozen pizza. Don't think I'll be back.
Atmosphere: 4
Food: 3
Service: 3
Leslie Fields
Went late on a Saturday night and the employees were super helpful and nice and the pizza was outstanding! I had a cauliflower crust pizza with all veggies and some pesto topping. They went a little heavy in the pesto topping, but it was good.
Wheelchair accessibility: There are definitely tables designated for wheelchair, accessibility, at least three tables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Make Your Own Salad, Make Your Mod Pizza
Regina Sanders
The food is amazing. We drove an hour just to eat here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Create Your Own Pizza, Make Your Mod Pizza
Great spot for a free meal; a dice roll if you’re buying.
I ordered online today, and my order was given away ? Almost an hour later, they start re-making my order and tried to give it to somebody else again. By the time I left, the pizzas were cold, but finally mine, at least.
Don’t pay for pies here; just snag them for free as they come off the line.
Atmosphere: 3
Food: 4
Service: 2
Kelsey Lawson
I can’t recommend this place enough. From the food, to the hospitality, it is just amazing! I’m so glad I finally decided to make that first step and come here!!
Atmosphere: 5
Food: 5
Service: 5
Ben Westfall
The staff is friendly. The food was fast and made custom for you. It reminds me of a subway with all the ingredients for us to choose.
Atmosphere: 4
Food: 4
Service: 4
Sylvia W
First few times I went to the Burlington NC location it was wonderful & employees were friendly, clean & knew what they were doing! Today there were 4 guys working & act like they had no clue what they were doing. My takeout pizza was undercooked, crust was too thick. I did not see a sanitation grade posted so I ask! The guy said it was 98.6. I think he just gave me what our body temperature is! I will probably not go back until they can get it together.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Custom Pizza
Chandra James
This was my first time in. Mo was very knowledgeable about the menu and knew the vegan options available. Her customer service was great! I will be back soon!
This was my first experience at MOD pizza, and I'll definitely be back! I'm not sure what his name was, but the guy making the pizzas acted like that was his passion, making the perfect pizza for you. You can tell he doesn't just see his job as a paycheck, he enjoys doing what he does. This was our first visit, and he was very patient and even offered suggestions.
But when that pizza came out of the oven, it was SO delicious and beautiful. This was a good experience, and we definitely plan on going back!
Atmosphere: 5
Food: 5
Service: 5
The atmosphere is ok, nothing to rave about but not too bad. The pizza is good and they have a wide selection for both pre-selected pizzas and build your own. The main problem I'd have is that they push you to join this rewards type program. In and of itself, well, ok not really an issue. Except that our card got hijacked by some sort of hack and we ended up having to sort it out with the back and get new cards. So definitely beware of that.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Create Your Own Pizza
Guys were trying, but it was obvious they were not trained properly. Usually a good experience, but not today. Pizzas were very undercooked, soggy. Managers, this is your fault.
The pizza is really good and the customer service is great always
Atmosphere: 5
Food: 5
Service: 5
I rarely leave negative reviews, but my experience here was beyond disappointing. First off, the employees clearly can’t read online orders properly. I ordered online to save time, only to show up and discover they got my entire order wrong—down to the basics like the topping and the sauces. How hard is it to follow a clearly printed online ticket?
To make matters worse, the wait times were absolutely ridiculous. I felt like I was at the DMV, standing there forever while the staff looked disorganized and overwhelmed. There seemed to be no urgency.
The saddest part? This location has so much potential, but it’s completely wasted on this business. I can’t wait for this space to finally be used for something worthwhile once they inevitably close down. Hopefully, the next tenants know how to treat their customers and run a functioning restaurant or bar.
Atmosphere: 1
Food: 1
Service: 1
1st off, we are on line, one couple in front of us. 2 pizza makers. Our turn, she does one pizza and then gives our other crust to the other pizza maker. She then makes 2 more crusts and gives to him. Very, very slight on the toppings. I had one whole piece that had no meat or cheese on it. I get more toppings on my store brand frozen pizza. Don't think I'll be back.
Atmosphere: 4
Food: 3
Service: 3
Went late on a Saturday night and the employees were super helpful and nice and the pizza was outstanding! I had a cauliflower crust pizza with all veggies and some pesto topping. They went a little heavy in the pesto topping, but it was good.
Wheelchair accessibility: There are definitely tables designated for wheelchair, accessibility, at least three tables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Make Your Own Salad, Make Your Mod Pizza
The food is amazing. We drove an hour just to eat here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Create Your Own Pizza, Make Your Mod Pizza
Great pizza and cheesy garlic bread!
Atmosphere: 5
Food: 5
Service: 5
Great pizza and cheesy garlic bread!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great spot for a free meal; a dice roll if you’re buying.
I ordered online today, and my order was given away ?
Almost an hour later, they start re-making my order and tried to give it to somebody else again.
By the time I left, the pizzas were cold, but finally mine, at least.
Don’t pay for pies here; just snag them for free as they come off the line.
Atmosphere: 3
Food: 4
Service: 2
I can’t recommend this place enough. From the food, to the hospitality, it is just amazing! I’m so glad I finally decided to make that first step and come here!!
Atmosphere: 5
Food: 5
Service: 5
The staff is friendly. The food was fast and made custom for you. It reminds me of a subway with all the ingredients for us to choose.
Atmosphere: 4
Food: 4
Service: 4
First few times I went to the Burlington NC location it was wonderful & employees were friendly, clean & knew what they were doing! Today there were 4 guys working & act like they had no clue what they were doing. My takeout pizza was undercooked, crust was too thick. I did not see a sanitation grade posted so I ask! The guy said it was 98.6. I think he just gave me what our body temperature is! I will probably not go back until they can get it together.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Custom Pizza
This was my first time in. Mo was very knowledgeable about the menu and knew the vegan options available. Her customer service was great! I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
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