Red Lobster

Alamance Crossing, 1726 Glidewell Dr, Burlington
(336) 584-9969

Recent Reviews

Karina Jauregui

Went today with my family for dinner and it will more than likely be our last time. So many people complaining about the wait but we weren’t in a hurry so we didn’t mind waiting! But everything went down hill with the service and timing. We didn’t get our drinks for 20 min. I had to ask for bread because they didn’t bring us any. My daughter’s milk tasted awful. A lot of the items we ordered they forgot and we had to ask for them constantly because they kept forgetting. Anyways at the end my husband was counting his money cause he was going to leave a tip but got upset when the waitress stayed next to him and said so no tip? She didn’t even give him a chance to count his money and change. He was very upset because he felt disrespected. He handed her a tip and walked away he said I was going to leave more but she was rude standing there asking for a tip like they did a good job. It’s been years that this red lobster has been going downhill. If you can avoid it don’t go.

Atmosphere: 1

Food: 3

Service: 1

Edwin Gonzalez

Good food it's what you would expect from a Red Lobster. Now the service is horrible the wait time is normally super long from the time you put yourself on the waiting list to get seated, to the long waiting time to get a drink, the food the whole process is just long. Then the waiters on several of my visits rarely check how we are doing minimal drink refills, just minimal service overall. Then, at the end, they sit waiting for tip. To me, that tip is earned based on my experience. Now, maybe that's just me. Won't be back for the most part when I eat out it's for both the food and experience. If I can't get good service I can just make this food at home.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Seaside Shrimp Trio

Carolina Perez

Never thought I would be returning ,since the last two experiences were horrible .My food had hair on both occasions but Justin was amazing If you want good quality service ask for Justin ,Service was outstanding.You can tell he enjoys his job and helping others feel welcomed.Diffidently would be returning !

Atmosphere: 2

Food: 4

Service: 5

Wanda Hunt

Went out with friends and Red Lobster was our choice. The server was amazing. She kept check on us and we never ran out of beverage

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster Tails, Shrimp Alfredo, Fried Shrimp, Mashed Potatoes

Gloria Johnson

The service was very slow they were out of several things that we ordered Red Lobster seems to have gone down in quality would not recommend

Atmosphere: 2

Food: 2

Service: 1

Alex Razkowic

Food was great service provided by Tiffany was over the top. Would definitely go again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster Tails, Baked Potato, Seaside Shrimp Trio

K Johnson

Picked up an online order and the bottom of the bag was completely covered in grease. My food was cold and part of my order was missing. Will not order again, waste of money.

Atmosphere: 1

Food: 1

Service: 1

Deborah Love

Food was great and the server was excellent

Atmosphere: 3

Food: 5

Service: 5

Carol Dodd

No hostess at the desk. Waitress was ok but food isn't as good as it used to be.

Atmosphere: 1

Food: 2

Service: 5

Recommended dishes: Baked Potato

Amy Williams

The food was good . Nice waitress, fast serviceParking: Lots of spaces for parkingKid-friendliness: Kids menu, nice pricesWheelchair accessibility: Lots of upfront parking

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Side House Salad

Roxanne Cardenas Bryant

Swung through NC on a quick trip and stopped by for a fast meal. Sat at the bar as the tables were full. The bartender was exceptional at ensuring good meal service which is usually not the case where I currently live. At no time did she act like having to serve food was an inconvenience to the bartenders. Great job.

Atmosphere: 4

Food: 4

Service: 5

Ron Wray

Great food and excellent service. The drinks are amazing

Atmosphere: 5

Food: 5

Service: 5

DR

Stopped here a few weeks ago for fish and chips. It was the worst seafood meal I've ever had and possibly my worst meal in memory. A waste of time and money here.

Atmosphere: 1

Food: 1

Service: 3

Heidi Pehrson

Service and food were wonderful!Wheelchair accessibility: Nice entrance, but push-button would be helpful in navigating inner and outer doors.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Feast, Lobster Pizza, Lobster Tails, Side House Salad, Lobster Dip, Parrot Isle Jumbo Coconut Shrimp

Scott Barker

Just walked into the bar area at 6:50 and they were shutting down for the night.......OK whatever....we'll spend our money at Olive Garden....they're still open...

Service: 1

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