Went there on Saturday to get a hot chocolate and the man that waited on me was to much into making sure everyone see and hear him that he didn’t even put whip cream or chocolate on top of the hot chocolate and when I ask he went and got the whip cream out and nothing came out of the can and he started laughing and grab another one and put so much he couldn’t get the lid on and then dumped it upside down in a bigger cup with the whip cream and chocolate on the bottom this was 5.00 for something wrong and it was not hot either never had a problem with this store just this person this is a job not a pick up place and when you order a drink you fix it like the description it said unless the customer ask otherwise
Diana Delaunay
I went to this Starbucks to purchase a muffin. My total was $3.72 or something around there. I handed the young lady a $5 bill and she didn’t give me my change back. I assume she expected a tip. That’s not the issue. I would have been okay tipping but it’s the fact that she just didn’t give me back my change. How did she know I wanted to tip? I find it very disrespectful. I decided not to bother with it because I had places to be. Next time give the customers their change back. Not everyone is obliged to tip.
kole
Just wanted to let it be known that the young man working today at 4:06pm did an awesome job. He was working all alone and had a line and still took his time on my order. I just want him to know i appreciate him for taking time making my order, even when it messed up he made another drink and made it right. Really great customer service.
Atmosphere: 5
Service: 5
Tami M
Java chips.???
Caroline
way too heavy on the ice can’t believe we paid for a whole drink and only got a shots worth. matcha was lite ice, see photos. also only like half a strawberry was in the pink
Atmosphere: 3
Food: 1
Service: 5
Patrick Hall
Jst like star bucks thats in
Atmosphere: 5
Service: 5
Nena Stokes
Friendly and pleasant
Atmosphere: 5
Food: 5
Service: 5
Nena/Cassandra Stokes
Friendly and pleasant staff
Atmosphere: 5
Food: 5
Service: 5
Anna Whitley
One star because you can’t put zero! I was going here everyday spent lots of money had my drink made wrong got argued with had customer service come talk to me like I was a child in front of everyone! Not to mention the manager of Starbucks talks bad about her customers to the employees and bad about the employees to the customer not a good place at all! Got to the regular Starbucks much more friendly and will be where I take my business now
Brandy Kukielka
The location inside Harris Teeter is hands down the BEST. Tracey and all the staff are so personable and the line is NEVER long. They are fast to get orders out in the morning before work which I appreciate; they also get my order right EVERYTIME. I cannot appreciate all of them enough!!
I don’t know who the old lady that worked on 8/1/21 at around 6am. Very disrespectful. Gave me a breakfast sandwich that barely had anything on there. I asked for a replacement and she had a really bad attitude and said, “this is ridiculous.” Very unprofessional!
Went there on Saturday to get a hot chocolate and the man that waited on me was to much into making sure everyone see and hear him that he didn’t even put whip cream or chocolate on top of the hot chocolate and when I ask he went and got the whip cream out and nothing came out of the can and he started laughing and grab another one and put so much he couldn’t get the lid on and then dumped it upside down in a bigger cup with the whip cream and chocolate on the bottom this was 5.00 for something wrong and it was not hot either never had a problem with this store just this person this is a job not a pick up place and when you order a drink you fix it like the description it said unless the customer ask otherwise
I went to this Starbucks to purchase a muffin. My total was $3.72 or something around there. I handed the young lady a $5 bill and she didn’t give me my change back. I assume she expected a tip. That’s not the issue. I would have been okay tipping but it’s the fact that she just didn’t give me back my change. How did she know I wanted to tip?
I find it very disrespectful.
I decided not to bother with it because I had places to be. Next time give the customers their change back. Not everyone is obliged to tip.
Just wanted to let it be known that the young man working today at 4:06pm did an awesome job. He was working all alone and had a line and still took his time on my order. I just want him to know i appreciate him for taking time making my order, even when it messed up he made another drink and made it right. Really great customer service.
Atmosphere: 5
Service: 5
Java chips.???
way too heavy on the ice can’t believe we paid for a whole drink and only got a shots worth. matcha was lite ice, see photos. also only like half a strawberry was in the pink
Atmosphere: 3
Food: 1
Service: 5
Jst like star bucks thats in
Atmosphere: 5
Service: 5
Friendly and pleasant
Atmosphere: 5
Food: 5
Service: 5
Friendly and pleasant staff
Atmosphere: 5
Food: 5
Service: 5
One star because you can’t put zero! I was going here everyday spent lots of money had my drink made wrong got argued with had customer service come talk to me like I was a child in front of everyone! Not to mention the manager of Starbucks talks bad about her customers to the employees and bad about the employees to the customer not a good place at all! Got to the regular Starbucks much more friendly and will be where I take my business now
The location inside Harris Teeter is hands down the BEST. Tracey and all the staff are so personable and the line is NEVER long. They are fast to get orders out in the morning before work which I appreciate; they also get my order right EVERYTIME. I cannot appreciate all of them enough!!
Restaurantji Recommends
This place has the best barista's!
Employee was extremely friendly.
Good coffee
Yummy vanilla frappacchino!
I don’t know who the old lady that worked on 8/1/21 at around 6am. Very disrespectful. Gave me a breakfast sandwich that barely had anything on there. I asked for a replacement and she had a really bad attitude and said, “this is ridiculous.” Very unprofessional!
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