This place would never get your order right. Ordered off Uber eats and they’ll forget to give you 1-2 Whole Foods. Legit ordered a sandwich, cheese and chicken dipper, footlong cookie and chips. Only the sandwich and dippers arrived.
Atmosphere: 1
Food: 2
Service: 1
Jane Sorrell
Decent price after coupons.
Atmosphere: 3
Food: 4
Service: 3
Jonus Frick
They actively try and rip you off at this location. There are many options for subs with 2x cheese. These are priced with 2x cheese in mind. That said 👏 they will ask what cheese you want, and if you respond "the 2x cheese that comes on the sub" they will try and sneak only a single layer of cheese. If this discrepancy is pointed out to them they will only give you TWO extra slices 😤. I've worked at a few subways and a footlong sub comes with 4 slices of cheese. 2x4 is neither 4 or 6. Anything less that 8 is robbery. This may sound petty lol me complaining over 2-4 pieces of cheese but with prices on food being what they are... . Either way I've gone here multiple times giving them many chances but they are hellbent on taking from you more than what you pay for . And that's not fair to anyone 😕 you deserve better than a sneak thief. Skip this location
Atmosphere: 1
Food: 1
Service: 1
Christi Mackey
I am beyond disappointed with my recent experience at this Subway location. Upon entering, I witnessed employees displaying highly unprofessional and discriminatory behavior towards a customer who seemed to differ from them. Not only did they make disparaging remarks related to the recent election, but their attitudes were rude, hostile, and entirely unacceptable. The way they treated this customer was clearly discriminatory, and it was shocking to witness in this day and age.
Subway should be a welcoming environment for all, and it is incredibly disheartening to see such hate on display. I will be reporting this incident to corporate, as this type of behavior should not be tolerated at any level. Hate has no place in any establishment, especially not one that serves the public.
Atmosphere: 1
Food: 1
Service: 1
Debra McCusker
The subs and service are fine. The downtown Burlington location sometimes draws a seedy crowd. I always go here with friends. I do not choose it as a "go to" stop when I'm alone.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tuna, Cold Cut Combo
Dorothy Irby
The food is great except the people get in to big of a hurry and don't listen to what the customer ask. And please don't order the churros ,the foot long pretzel,because they are so hard you would break your teeth trying to take a bite.
Nancy G Castle V
I like very delicious food and the place is always very good but those who serve are not always in a good mood.
Atmosphere: 5
Food: 5
Service: 3
Mike Jones
Ordered 2 foot longs and a kids meal. Kids meal was missing a drink and I had to come back inside. Subs bread was switched and the ingredients inside the sub were mixed up.
Atmosphere: 5
Food: 3
Service: 5
C Blanda
I just ordered a 6-inch turkey sandwich with chips and a drink, and they tried to charge me over $11. When I asked why it was so expensive, he lowered it to just over $10. This is expensive to begin with, but I wonder if he purposely tried to overcharge me. He did not apologize or give a justifiable reason for it. Either way, I will not be visiting this Subway restaurant again.
Service: 1
Alejandra Quezada
Horrible! Made online order still had to wait almost 40 min for my order to be ready! Lady was super rude!! Would rather drive extra miles
Tuna sub was so flat , hardly had any tuna, I stood there waiting to be waited on, girl putting chips in rack ignored me, I finally spoke up and asked if anyone was working the counter… this place has the WORST customer service, got nerve raising prices , we will not go back, it deserv s NO
Atmosphere: 1
Food: 1
Service: 1
Sheldon Jones
Best subway in alamance county
Atmosphere: 5
Food: 5
Service: 5
Keydie Hernandez
Went in today with my cousin, got a foot long and 6inch with chicken teriyaki and added pepperoni on one. The food was lovely and well portioned. I was attended by a kind man. Over all service, food and the environment was very nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Kishan Patel
I spent a 15 dollars every other day in this location but there is one employe he is owner family guy he don't won't to give me a one extra napkin ... he is so rude with me and tell it's enough for you ..I never go back at that subway and I tell my friends and family to
Mechell Morgan
They were fixing bag lunches when we went in to order. They guy wrapping the sandwiches was NOT wearing gloves. He went from wrapping sandwiches to bagging cookies to checking people out handling money to the next nastiest thing he could have done....scratching and digging in his beard!!!
This place would never get your order right. Ordered off Uber eats and they’ll forget to give you 1-2 Whole Foods. Legit ordered a sandwich, cheese and chicken dipper, footlong cookie and chips. Only the sandwich and dippers arrived.
Atmosphere: 1
Food: 2
Service: 1
Decent price after coupons.
Atmosphere: 3
Food: 4
Service: 3
They actively try and rip you off at this location. There are many options for subs with 2x cheese. These are priced with 2x cheese in mind. That said 👏 they will ask what cheese you want, and if you respond "the 2x cheese that comes on the sub" they will try and sneak only a single layer of cheese. If this discrepancy is pointed out to them they will only give you TWO extra slices 😤. I've worked at a few subways and a footlong sub comes with 4 slices of cheese. 2x4 is neither 4 or 6. Anything less that 8 is robbery. This may sound petty lol me complaining over 2-4 pieces of cheese but with prices on food being what they are... . Either way I've gone here multiple times giving them many chances but they are hellbent on taking from you more than what you pay for . And that's not fair to anyone 😕 you deserve better than a sneak thief. Skip this location
Atmosphere: 1
Food: 1
Service: 1
I am beyond disappointed with my recent experience at this Subway location. Upon entering, I witnessed employees displaying highly unprofessional and discriminatory behavior towards a customer who seemed to differ from them. Not only did they make disparaging remarks related to the recent election, but their attitudes were rude, hostile, and entirely unacceptable. The way they treated this customer was clearly discriminatory, and it was shocking to witness in this day and age.
Subway should be a welcoming environment for all, and it is incredibly disheartening to see such hate on display. I will be reporting this incident to corporate, as this type of behavior should not be tolerated at any level. Hate has no place in any establishment, especially not one that serves the public.
Atmosphere: 1
Food: 1
Service: 1
The subs and service are fine. The downtown Burlington location sometimes draws a seedy crowd. I always go here with friends. I do not choose it as a "go to" stop when I'm alone.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tuna, Cold Cut Combo
The food is great except the people get in to big of a hurry and don't listen to what the customer ask. And please don't order the churros ,the foot long pretzel,because they are so hard you would break your teeth trying to take a bite.
I like very delicious food and the place is always very good but those who serve are not always in a good mood.
Atmosphere: 5
Food: 5
Service: 3
Ordered 2 foot longs and a kids meal. Kids meal was missing a drink and I had to come back inside. Subs bread was switched and the ingredients inside the sub were mixed up.
Atmosphere: 5
Food: 3
Service: 5
I just ordered a 6-inch turkey sandwich with chips and a drink, and they tried to charge me over $11. When I asked why it was so expensive, he lowered it to just over $10. This is expensive to begin with, but I wonder if he purposely tried to overcharge me. He did not apologize or give a justifiable reason for it. Either way, I will not be visiting this Subway restaurant again.
Service: 1
Horrible! Made online order still had to wait almost 40 min for my order to be ready! Lady was super rude!! Would rather drive extra miles
Atmosphere: 1
Service: 1
Restaurantji Recommends
Tuna sub was so flat , hardly had any tuna, I stood there waiting to be waited on, girl putting chips in rack ignored me, I finally spoke up and asked if anyone was working the counter… this place has the WORST customer service, got nerve raising prices , we will not go back, it deserv s NO
Atmosphere: 1
Food: 1
Service: 1
Best subway in alamance county
Atmosphere: 5
Food: 5
Service: 5
Went in today with my cousin, got a foot long and 6inch with chicken teriyaki and added pepperoni on one. The food was lovely and well portioned. I was attended by a kind man. Over all service, food and the environment was very nice and clean.
Atmosphere: 5
Food: 5
Service: 5
I spent a 15 dollars every other day in this location but there is one employe he is owner family guy he don't won't to give me a one extra napkin ... he is so rude with me and tell it's enough for you ..I never go back at that subway and I tell my friends and family to
They were fixing bag lunches when we went in to order. They guy wrapping the sandwiches was NOT wearing gloves. He went from wrapping sandwiches to bagging cookies to checking people out handling money to the next nastiest thing he could have done....scratching and digging in his beard!!!
Atmosphere: 3
Food: 3
Service: 4
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