Subway

3141 Garden Rd, Burlington
(336) 585-3111

Recent Reviews

Kelvin Davila

The restaurant don’t have napkins

Atmosphere: 4

Food: 5

Service: 4

Angela Hill

Worse subway I have ever been to...... My daughter and I got two tiny tiny salads.... The guy working there didn't want to be working. We ordered one Italian sub but as a salad and the chicken. The guy said he couldn't chop up the meat so eating the salami and huge pepperonis were impossible to eat in the salad. Then we asked for crackers. No crackers either. We was charged $31.00 for two skimpy pathetic looking salads and one medium tea. Ridiculous!! Never go to this subway.

Atmosphere: 1

Food: 1

Service: 1

Maureen Gaskins

I walked in this afternoon to buy the pizza combo that was advertised at the entrance. There were two young ladies working, while they were trying to figure out how to ring up the order they were both playing with their hair and the one with rings in her nose wiped her nose with her hand several times. I didn’t say anything until she decided to give me a cup for my drink…I was polite and asked could she please wash her hands before she handles the cup. She was very annoyed and told the other young lady to give me the cup. She proceeded to the back and didn’t even come out when another customer came into the store. RUDE AND NASTY…I am giving this 3 star only because the young lady who actually prepared my order did put on gloves before starting.I will not shop there if I see her there.

Service: 3

Not Relevant

Food was great, service was impeccable. Very above and beyond staff. Would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

susan scott

Roast beef was mushy.

Food: 3

Service: 3

Ethan Knorr

usually rude employees or lazy ones. there’s a couple who are pretty chill.

Arriel Carrasquillo

Features: Communication skills. Tried to purchase ice from Walmart. After purchasing ice only wants to let me know that nothing in Walmart's for free because I question him on the cup of ice that he selected for me at $3. After inquiring what he meant by nothing at Walmart is free after I purchase IBC merely brush me off.

Tabitha Watkins

Went into this Subway to grab a quick lunch. While I was in line, the person in front of me was extremely rude to the employee working who seemed to be the only person working at the time. I would never speak to a stranger the way this lady spoke to the employee. The employee handled this customers disrespect very professionally and tried to get the rude customer out quickly. Remember, be kind to the people who chose to show up.

Hbksplash

I stopped by today to grab some food and this female named Jessica was so nice and polite and carried a conversation n also asked how my day was goin and was quick wit making my sub n it was great experience overall

Jashar Prokshaj

Worst customer service ever a lady named Jessica she said she does not serve after food after 8:30 p.m.

Bri

They told me I had to get out at 8:35 even tho they closed at 9 . I said you close at 9 right ? They was like yeah but it's only two of us we need to close early . I've worked at Subway. The store hours are suppose to be the store hours you don't get immediately off shift at the time the lobby closes bc that's how it is in fast food . Cleaning and such takes a little time after the lobby closes big deal ?? what if I was going to buy something in the next 10 minutes I'm not allowed bc they are about to close foh about to close doesn't mean closed ?

Heather Jones

Just got done eating here and I have some things to say. There were 2 young Hispanic girls there today. Both of them were rude and extremely unprofessional. They barely spoke and didn’t even say anything directly to me when I was the only one there until one of them FINALLY decided to make my sub. The other one started making a pickup order, while making the pickup order she realized that she put mustard on it instead of mayonnaise. Once she realized this she decided to WIPE IT OFF with a NASTY napkin and then said “if I add enough mayo they won’t even notice”. Although this wasn’t even my food, this rubbed me the wrong way, what if the person picking up the order was allergic to mustard? After this disgusting encounter we were checked out and then the one who made our sub through the receipt at me. While we were eating I also noticed the one who made the pickup order wipe her nose WITH HER GLOVED HAND and then proceed to IMMEDIATELY PUT HER HAND ON THE SANDWICH SHE WAS MAKING!!! Absolutely ridiculous, needs better management, they need to be fired, and someone there needs to learn how to actually clean.

Brenton Marcom

Drive thru subway is the best!

Kayo Bracey

Have had multiple negative experiences with the staff. I walked in today just to buy some cookies. There were two young ladies working and they were both making sandwiches. I didn’t mind waiting, but the fact is neither one of them even acknowledged me. They looked at me, and then kept working. They Didn’t speak at all. So I left.On another occasion, (at the same subway with one of the same young ladies) she was sitting behind the counter on her phone, and again looked at me, and didn’t speak. I asked was she open and she finally said yes and finished what she was doing on her phone before helping me. Pretty poor customer service.

div sharma

Today I went to subway , inside the Walmart . Man who was making it added 2 onion rings , like everything 2/3 pieces . I told him add bit more , he says do you want I should charge extra , I got bit upset , I said ok and then decided not to put other veggies I l add at home and at the end when he charged , he added 2$ extra ,not for onion because there was no option may be but for cheese . Never ever anyone charged for cheese .

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