Tropical Smoothie Café

1595 Glidewell Dr B7, Burlington
(336) 792-4118

Recent Reviews

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ML Berg

I've NEVER had FROZEN acai bowls 🥣!! It was DISGUSTING 🫣. I'll stick with the ones (SAMBAZON) at the AIRPORTS 🛫. It's soft, velvety, deep red/purple... Unlike its competition TSC, just 🗑

mira

I ordered a mocha madness and a chicken pesto sandwich, just from the random craving of sweet and savory. Best smoothie I've had in a while! I absolutely loved the chocolate coffee flavor the mocha gave and the pesto was just as flavorful with the chicken, definitely coming back here again for more

Elijah Robinson

My first time hearing was the best experience I had in while so friendly I loved it

xRosae

Great place!

Aymesha Cleveland

This cafe is making great improvements! I love to see the heard work the team is putting in.

Mr Lee

Got the acai boost or burst and it was amazing

James Bullock

The team has really made some great improvements. What a great team they have!

Vanessa M

Waited 50min for my meal while the rest of my group had already got their meals and eaten I was the only one that never got my food , I had to ask staff about my food about 3 times until I finally got my order and it wasn’t even warm . This seems the be a normal situation for this location unfortunately.

Janel Hernandez

The only the reason they’re getting 1 star is because id amit their food and drinks are pretty good. The customer service on the other hand is horrible. We waited 20 minutes in the drive through just to get our order taken. Then when we were finally handed our smoothies they closed the windows and told us to have a nice day without giving us our quesadillas. So we had to wait an extra 15 minutes. The point of the drive through is to be quick. I’ve been to this location multiple times and everytime I have a bad experience.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Sunshine Smoothie, Quesadilla

Danielle Lovejoy

The restaurant was very clean, and the staff was friendly and approachable. My husband had ordered a peanut butter bowl with no cacao nibs, and they were still added to the bowl. I brought it back in and the staff immediately remade the bowl correctly and apologized for the mishap. Service was very fast, and our bowls were wonderful! I got the açaí bowl just the way it comes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai Bowl

DJ

The visit today was a complete waste of time and money! Customer service and sense of urgency are nonexistent along with everything else that was out of order/stock - technical issue with drive thru, so I had to go inside, no grilled cheese, no bananas, and no white chocolate. After waiting 20 minutes for a smoothie, I was not informed about them being out of bananas or white chocolate until I sipped my smoothie and it had absolutely no flavor what so ever - then, the worker told me they wanted to still try and make it without all of the ingredients. I wish I had known this information prior, so I could have chosen a smoothie without those ingredients. This was my first and last time visiting this location! 2 thumbs down!!

Atmosphere: 1

Food: 1

Service: 1

Kristina Young

Their smoothies are always good and correct. The time is a little slow, but there are only two people working so they are doing their best. Management or owner needs to support staff and hire more people

Dietary restrictions: Vegan options

Atmosphere: 4

Food: 5

Service: 4

Jeremy Reinhardt

Waited in line for 10 minutes of my 45 minute lunch and then was told they couldn’t take any more orders for 30 minutes because they had to catch up online orders. I’m sorry, I actually drove there to get food. I like the food but will never return!

Service: 1

matthew trez

Came back today after years away due to the inefficiency. I was the second car in the drive through line and waited 30 minutes for food that ended up being completely incorrect (not even remotely close to what I ordered). About 6-7 other cars behind me ended up leaving but I had already paid so I was stuck. Based on the other reviews here this place needs a serious overhaul because I feel completely cheated out of my money. Stay away from this spot and support a local business. Gross incompetence.

Atmosphere: 1

Food: 1

Service: 1

Joe Naglosky

Takes a minute but smoothies are always really good. $14 for two.

Atmosphere: 3

Food: 5

Service: 4

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