I've had a few issues with orders from here. However, they've always apologized and fixed the issue. I do wish the price was lower/reasonable. EDIT: Holy balls, they are now charging $1 for an ounce of ranch. Update 10FEB26: I placed an order for delivery and was shorted 15 boneless wings. I called the store and offered for them to deliver my missing food or give me a refund for the missing items only. They declined to deliver my missing food (understandable due to weather conditions at the time) and offered to provide a partial refund for the missing food and said it would take 7-10 days. It is now 11 days later and no refund, so I've had to do a partial dispute with my CC company.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Potato Wedges
Holly Gandarilla
My husband put in an order for wings for Super Bowl night and was floored. Firstly, the manager greeted him at the door (and opened it for him). He said they had tables set up and full of all the orders they were pushing out in preparation for the day! The food was delicious, everything was labeled, organized and just as we ordered. Just wanted to share that this BWW team is amazing! Kudos to you all and will continue ordering - thank you!!
Atmosphere: 5
Food: 5
Service: 5
Danielle Purcell
Super Bowl night they were packed with back to back orders. They were very organize and accommodating. Even with such a rush they had the best Customer Service
Atmosphere: 5
Food: 5
Service: 5
Jerry Goss
This is the second time I've been here, I ordered wings and was disappointed again, over cooked, and dry. I can get better wings at food lion for half the price
Atmosphere: 3
Food: 2
Service: 4
Katie Harrington
What happened to this place? They used to have the food prepared in a decent amount of time. The last 2 times I’ve ordered, the food isn’t ready nowhere near the promise time. The employees just don’t seem properly trained on how to handle a rush. The order screen is completely full of uncooked orders that are way past the promised time.
Jacqueline Anthony-Hall
Last night, the staff experienced an unexpected rush like none other and ultimately had to shut down early due to being unprepared. Despite the chaos, I was grateful to receive my food along with outstanding customer service from Treasure and Ja’Briel. They handled a very stressful situation with grace, professionalism, and poise, which truly made a difference. We are very thankful for them. Happy New Year to the entire staff!
Service: 5
Caitlin Gonzalez
Do not ever come here! I waited over an hour after the designated pickup time, just for the staff to make an announcement that we weren’t going to get our food and they “aren’t going to process refunds because they want to go home”.
Atmosphere: 1
Food: 1
Service: 1
Robert Taylor
This establishment is not ready for the volume they get-period. Online orders don’t help & there isn’t enough staff to improve the experience. Feel bad for them but I won’t be going back.
Atmosphere: 2
Food: 3
Service: 2
joseph dresser
I ordered delivery. Only half the order showed up. The stores phone number only goes to voice mail! Never giving them another dime!!!
The food is ok, but that little white girl have a attitude, she not friendly, they made mistake on my order when I came back in there to correct the error she thought I was lying about some onion rings and I ask her for a cup for ice she said she doesn’t have none. the other employees were nice and respectful.
Atmosphere: 5
Food: 2
Service: 2
Ella Brown
Service is slow. Even when you order on line, you still have a long wait time, but the food is awesome
Atmosphere: 5
Food: 5
Service: 3
Josh Lampman
Sat there for 40 minutes waiting. Finally got my food and all cold, checked the times on the food and they had been done for 20 minutes before they called me. This is the third time we have had issues with this location.
Service: 1
Tanisha Snead
I placed an order. Received a confirmation and everything, just to arrive to no wings in the establishment at all.
Atmosphere: 1
Food: 1
Service: 1
Shan Weigt
Great good. I decided to give them a chance and I'm glad I did. Fast service. Tots were great and wings even better.
Hit or miss with out food. Over all okay.
I've had a few issues with orders from here. However, they've always apologized and fixed the issue. I do wish the price was lower/reasonable.
EDIT: Holy balls, they are now charging $1 for an ounce of ranch.
Update 10FEB26: I placed an order for delivery and was shorted 15 boneless wings. I called the store and offered for them to deliver my missing food or give me a refund for the missing items only. They declined to deliver my missing food (understandable due to weather conditions at the time) and offered to provide a partial refund for the missing food and said it would take 7-10 days. It is now 11 days later and no refund, so I've had to do a partial dispute with my CC company.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Potato Wedges
My husband put in an order for wings for Super Bowl night and was floored. Firstly, the manager greeted him at the door (and opened it for him). He said they had tables set up and full of all the orders they were pushing out in preparation for the day! The food was delicious, everything was labeled, organized and just as we ordered. Just wanted to share that this BWW team is amazing! Kudos to you all and will continue ordering - thank you!!
Atmosphere: 5
Food: 5
Service: 5
Super Bowl night they were packed with back to back orders. They were very organize and accommodating. Even with such a rush they had the best Customer Service
Atmosphere: 5
Food: 5
Service: 5
This is the second time I've been here, I ordered wings and was disappointed again, over cooked, and dry. I can get better wings at food lion for half the price
Atmosphere: 3
Food: 2
Service: 4
What happened to this place? They used to have the food prepared in a decent amount of time. The last 2 times I’ve ordered, the food isn’t ready nowhere near the promise time. The employees just don’t seem properly trained on how to handle a rush. The order screen is completely full of uncooked orders that are way past the promised time.
Last night, the staff experienced an unexpected rush like none other and ultimately had to shut down early due to being unprepared. Despite the chaos, I was grateful to receive my food along with outstanding customer service from Treasure and Ja’Briel. They handled a very stressful situation with grace, professionalism, and poise, which truly made a difference. We are very thankful for them. Happy New Year to the entire staff!
Service: 5
Do not ever come here! I waited over an hour after the designated pickup time, just for the staff to make an announcement that we weren’t going to get our food and they “aren’t going to process refunds because they want to go home”.
Atmosphere: 1
Food: 1
Service: 1
This establishment is not ready for the volume they get-period. Online orders don’t help & there isn’t enough staff to improve the experience. Feel bad for them but I won’t be going back.
Atmosphere: 2
Food: 3
Service: 2
I ordered delivery. Only half the order showed up. The stores phone number only goes to voice mail! Never giving them another dime!!!
Food: 2
Service: 1
Restaurantji Recommends
The food is ok, but that little white girl have a attitude, she not friendly, they made mistake on my order when I came back in there to correct the error she thought I was lying about some onion rings and I ask her for a cup for ice she said she doesn’t have none. the other employees were nice and respectful.
Atmosphere: 5
Food: 2
Service: 2
Service is slow. Even when you order on line, you still have a long wait time, but the food is awesome
Atmosphere: 5
Food: 5
Service: 3
Sat there for 40 minutes waiting. Finally got my food and all cold, checked the times on the food and they had been done for 20 minutes before they called me. This is the third time we have had issues with this location.
Service: 1
I placed an order. Received a confirmation and everything, just to arrive to no wings in the establishment at all.
Atmosphere: 1
Food: 1
Service: 1
Great good. I decided to give them a chance and I'm glad I did. Fast service. Tots were great and wings even better.
Atmosphere: 5
Food: 5
Service: 5
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