Can’t even change their Open/Closed status on the map when they’re remodeling. Made me waste my time getting off I-40 to come here and for what.
M Smith
The sandwich bread falls apart easily; it should be more consistent.
Atmosphere: 4
Food: 3
Service: 4
SH P
Location is closed!!! Please update Google to reflect!!!! DO NOT WEAST YOUR CUSTOMER’S TIME and PATIENCE!
Mustafa Unlu
I placed my order and started waiting. Unfortunately, the people who came after me received their orders before I did. My order wasn't prepared until I spoke up. Everyone is doing whatever they want.
Service: 1
ShaCarol Stewart
My coworker brought some chicken sandwiches to us for teacher appreciation week! Thank you! We can't wait until you reopen!
Food: 5
Tamyra Hamilton _ Staff - SpecialEducationSvcs
This establishment was so gracious to take care of our staff (12 teachers of the Deaf) during Teacher Appreciation Week! They made sure that we had fresh food for our staff gathering to celebrate :) The staff was kind, helpful, and generous! Thank you Chick- Fil- A Cary!
Atmosphere: 5
Food: 5
Service: 5
Camiel Ferrell _ Staff - SpecialEducationSvcs
As always, Chik-fil-a didn't disappoint! They donated for our teacher appreciation lunch. It was warm, delicious, and delivered with a smile! I love this establishment and am so grateful! Thank you Chick-fil-a!
Stephon High _ Staff - SpecialEducationSvcs
Thank you so much for your contribution to our HI Special Education team at WCPSS during appreciation week! What a way to make our team feel appreciated.
Food: 5
Samantha Ruppe _ Staff - SpecialEducationSvcs
During teacher appreciation Chick-Fil-A goes above and beyond. We are so grateful for your donations to our team of teachers. Grateful!
So I came in and picked up my food on my way late to work. I ordered two breakfast items and I stopped here because I missed my exit. Huge mistake. They served me food half the size of what I’m normally served at the other location. The fact this cook had the time to manually count the ingredients told me everything I needed to know. The only star is for the girl that helped me, the rest of the male employees had their back turned with no one in line, just me. And they skimped out on my condiments even though I prepaid. Last time I come back unless they fix their portions and service.
Atmosphere: 1
Food: 1
Service: 2
J Hunt
I can’t believe I’m rating a Chick-fil-A with a 1 star but it has to change. I hope corporate see this. The biggest issue with this location is the parking lot/drive thru. It needs to be totally re-done. (As an employee also noted while taking our order and apologies to us for the 40 min wait). It’s a weekday at 1pm. This drive thru should be flowing but it was designed horribly. The drive thru line loops around itself and once you get your food it’s almost impossible to get out which then in turns hold up the whole rest of the line and it’s a vicious cycle. I’ve never waited in a drive thru for fast food for so long. If you’re going to eat here, go inside. The drive thru even with mobile orders, is impossible.
Samantha Barts
They don’t even act like a Chick-fil-A… it’s actually comical. No one greeted me when walked in the dining room. The LEADER who took my order seemed very uninterested. Bagging was like 3 off screen. When the girl brought out my food, I asked her for cfa sauce and ketchup (because the leader taking my order didn’t ask me if I wanted any), front counter runner/bagger responded with “they’re in the lobby.” I then stood up to get the sauces and there was no cfa sauce… I walked up tot he counter to ask for some and there was a huddle of four people chit chatting and no one asked me if I had been served. I then had to ask out loud for them to see me and a gentleman handed me my sauce. I don’t know if this location has dining room workers but no one came and asked us if we needed refills the whole 30 min we were sitting there (including the time it took me to type this out). We had to throw our own trash away :) as well :) Overall, I never leave reviews but that was just too bad. I didn’t see any core values by a single cfa worker my trip inside today. I was just visiting this side of town and frequent the Roxboro Rd location in Durham and they really hold the standard high. They are the best by far so they get a shoutout! Anyway, do better Cary Crossroads.
Atmosphere: 1
Food: 3
Service: 1
Michelle Dail
DO NOT GO TO THIS LOCATION!!! Do yourself a favor and go to the next one down the road. I have no idea what's going on here but the food is bad and the service is next level rude and unprofessional. I have had multiple bad experiences at this location the past year, so I try not to use this one. I won't bother explaining the past overcooked, leaving items off big orders, forgetting salad dressing and giving wrong toppings...you name it! What really gets me is the rude unprofessional manager I spoke with this evening. Chic-fil-a you are scrapping the bottom of the barrel with some of this crew. I have finally had it, I WILL NOT go back. I will eat at the other chicken place down the road! We pay too much to not get what is ordered and then have to deal with seriously bad management. Good luck!!! I owned a restaurant and know the importance of good people and customer service. I advise all other bad experiences to contact corporate and let them know what is going on or else nothing will change.
Is close is under renovation
Can’t even change their Open/Closed status on the map when they’re remodeling. Made me waste my time getting off I-40 to come here and for what.
The sandwich bread falls apart easily; it should be more consistent.
Atmosphere: 4
Food: 3
Service: 4
Location is closed!!!
Please update Google to reflect!!!!
DO NOT WEAST YOUR CUSTOMER’S TIME and PATIENCE!
I placed my order and started waiting. Unfortunately, the people who came after me received their orders before I did. My order wasn't prepared until I spoke up. Everyone is doing whatever they want.
Service: 1
My coworker brought some chicken sandwiches to us for teacher appreciation week! Thank you! We can't wait until you reopen!
Food: 5
This establishment was so gracious to take care of our staff (12 teachers of the Deaf) during Teacher Appreciation Week! They made sure that we had fresh food for our staff gathering to celebrate :) The staff was kind, helpful, and generous! Thank you Chick- Fil- A Cary!
Atmosphere: 5
Food: 5
Service: 5
As always, Chik-fil-a didn't disappoint! They donated for our teacher appreciation lunch. It was warm, delicious, and delivered with a smile! I love this establishment and am so grateful! Thank you Chick-fil-a!
Thank you so much for your contribution to our HI Special Education team at WCPSS during appreciation week! What a way to make our team feel appreciated.
Food: 5
During teacher appreciation Chick-Fil-A goes above and beyond. We are so grateful for your donations to our team of teachers. Grateful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They can do better.
Service: 3
So I came in and picked up my food on my way late to work. I ordered two breakfast items and I stopped here because I missed my exit. Huge mistake.
They served me food half the size of what I’m normally served at the other location. The fact this cook had the time to manually count the ingredients told me everything I needed to know.
The only star is for the girl that helped me, the rest of the male employees had their back turned with no one in line, just me. And they skimped out on my condiments even though I prepaid. Last time I come back unless they fix their portions and service.
Atmosphere: 1
Food: 1
Service: 2
I can’t believe I’m rating a Chick-fil-A with a 1 star but it has to change. I hope corporate see this. The biggest issue with this location is the parking lot/drive thru. It needs to be totally re-done. (As an employee also noted while taking our order and apologies to us for the 40 min wait). It’s a weekday at 1pm. This drive thru should be flowing but it was designed horribly. The drive thru line loops around itself and once you get your food it’s almost impossible to get out which then in turns hold up the whole rest of the line and it’s a vicious cycle. I’ve never waited in a drive thru for fast food for so long. If you’re going to eat here, go inside. The drive thru even with mobile orders, is impossible.
They don’t even act like a Chick-fil-A… it’s actually comical. No one greeted me when walked in the dining room. The LEADER who took my order seemed very uninterested. Bagging was like 3 off screen. When the girl brought out my food, I asked her for cfa sauce and ketchup (because the leader taking my order didn’t ask me if I wanted any), front counter runner/bagger responded with “they’re in the lobby.” I then stood up to get the sauces and there was no cfa sauce… I walked up tot he counter to ask for some and there was a huddle of four people chit chatting and no one asked me if I had been served. I then had to ask out loud for them to see me and a gentleman handed me my sauce. I don’t know if this location has dining room workers but no one came and asked us if we needed refills the whole 30 min we were sitting there (including the time it took me to type this out). We had to throw our own trash away :) as well :) Overall, I never leave reviews but that was just too bad. I didn’t see any core values by a single cfa worker my trip inside today. I was just visiting this side of town and frequent the Roxboro Rd location in Durham and they really hold the standard high. They are the best by far so they get a shoutout! Anyway, do better Cary Crossroads.
Atmosphere: 1
Food: 3
Service: 1
DO NOT GO TO THIS LOCATION!!! Do yourself a favor and go to the next one down the road. I have no idea what's going on here but the food is bad and the service is next level rude and unprofessional. I have had multiple bad experiences at this location the past year, so I try not to use this one. I won't bother explaining the past overcooked, leaving items off big orders, forgetting salad dressing and giving wrong toppings...you name it! What really gets me is the rude unprofessional manager I spoke with this evening. Chic-fil-a you are scrapping the bottom of the barrel with some of this crew. I have finally had it, I WILL NOT go back. I will eat at the other chicken place down the road! We pay too much to not get what is ordered and then have to deal with seriously bad management. Good luck!!! I owned a restaurant and know the importance of good people and customer service. I advise all other bad experiences to contact corporate and let them know what is going on or else nothing will change.
Food: 1
Service: 1
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