I love Chick fil A. Something for all. Kids love the nuggets and I like the salads and sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Morgan Irby
Always understaffed.
Rachel Medlin
I grew up going to this chickfila, but this is the worst its ever been. Today i called about an incomplete order in the drive thru and they didn't seem to care that they had missed part of the order. Extremely rude manager, but all the kids working there were so nice! Please spend your money elsewhere tho!!
Jacquelyn Manson
I wanted to commend Azizah who was working at the drive through yesterday. Awesome service, called me by my name and just a great personality. Would be great at training staff on customer service. Consider promoting Azizah. Berry lemonade was awesome delish
Food: 5
Service: 5
Megan Lavoie
I will never go to another chick-fil-a! There's a young gentleman by the name of Wes that works here....... and that young man is a complete pleasure to be around! Always so accommodating, very knowledgeable and always always always has a smile on his face! I could come in here, having a bad day, and after an interaction with Wes, I always leave with a smile on my face! That young man has a bright future, thank you Wes, for all that you do!!!!!
Atmosphere: 5
Food: 5
Service: 5
Andrew
Always fast service even when they are busy
Atmosphere: 5
Food: 5
Service: 5
Arthur Barnwell
Always the best service
Atmosphere: 5
Food: 5
Service: 5
M Smith
The faster order and organize
Timothy Simmons
A regular lunch spot for me. Never missing any items and always a pleasure to deal with.
Atmosphere: 5
Food: 5
Service: 5
Christina Meeker
I've been to just about every Chick-fil-a in a 10 to 15 mile radius from my house, this one being the closest, and the worst location. I've put up with many issues over the years, but I'm finally done for good with this one. This is especially difficult right now because the next closest location, Walnut St, is closed for construction, so I'm left driving to Harrison Ave. It's worth it though because they clearly care about their customers thet are consistent and generous with their portion sizes.
The last issue that finally made me decide to stop with this location, A very long black, curly hair in my wrap. I picked it up at 8:45pm. They closed at 9pm and so I couldn't go back to return it until the next day. That meant I had no dinner for that night. When I did go back the next day, the manager apologized and refunded me for the food, but is that really enough? Personally I don't think it was good enough when I went to bed hungry.
Other issues I've had just in the last few months:
-Wraps are SO small with hardly any chicken. (Photo attached to show what I mean. This is just one photo for multiple times that this was an issue).
- Ice cream cups are filled 1/3 of the way and other times overflowing.
-They are extremely inconsistent.
- Fries are halfway full (photo attached to show an example.)
- Multiple times fries are super greasy and simultaneously tasteless, I'm guessing no salt.
- Weekly promotions never work! They often have a deal where if you go to their location and order food on Monday, you get a free item by Wednesday to use. I have NEVER had it work. It doesn't show up in my app or email. I've had to go inside, prove I ordered something that day, show the promotion because they never seem to know about it, even though their manager clearly sends it out, and after wasting an additional 5-8 minutes of my time, I finally get the little brownie or whatever it was. Not worth it.
I go to Chick-fil-a for my son and I about 5 or 6 times a month. Previously I'd say 75% of those times I'd go to Waverly, basically if I'm leaving from home I'd go to that location. Now I'm driving an extra 5 miles out of my way, round trip an extra 10 miles, to avoid it and go to a different location.
I love Chick fil A. Something for all. Kids love the nuggets and I like the salads and sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Always understaffed.
I grew up going to this chickfila, but this is the worst its ever been. Today i called about an incomplete order in the drive thru and they didn't seem to care that they had missed part of the order. Extremely rude manager, but all the kids working there were so nice! Please spend your money elsewhere tho!!
I wanted to commend Azizah who was working at the drive through yesterday. Awesome service, called me by my name and just a great personality. Would be great at training staff on customer service. Consider promoting Azizah. Berry lemonade was awesome delish
Food: 5
Service: 5
I will never go to another chick-fil-a! There's a young gentleman by the name of Wes that works here....... and that young man is a complete pleasure to be around! Always so accommodating, very knowledgeable and always always always has a smile on his face! I could come in here, having a bad day, and after an interaction with Wes, I always leave with a smile on my face! That young man has a bright future, thank you Wes, for all that you do!!!!!
Atmosphere: 5
Food: 5
Service: 5
Always fast service even when they are busy
Atmosphere: 5
Food: 5
Service: 5
Always the best service
Atmosphere: 5
Food: 5
Service: 5
The faster order and organize
A regular lunch spot for me. Never missing any items and always a pleasure to deal with.
Atmosphere: 5
Food: 5
Service: 5
I've been to just about every Chick-fil-a in a 10 to 15 mile radius from my house, this one being the closest, and the worst location. I've put up with many issues over the years, but I'm finally done for good with this one. This is especially difficult right now because the next closest location, Walnut St, is closed for construction, so I'm left driving to Harrison Ave. It's worth it though because they clearly care about their customers thet are consistent and generous with their portion sizes.
The last issue that finally made me decide to stop with this location,
A very long black, curly hair in my wrap. I picked it up at 8:45pm. They closed at 9pm and so I couldn't go back to return it until the next day. That meant I had no dinner for that night. When I did go back the next day, the manager apologized and refunded me for the food, but is that really enough? Personally I don't think it was good enough when I went to bed hungry.
Other issues I've had just in the last few months:
-Wraps are SO small with hardly any chicken. (Photo attached to show what I mean. This is just one photo for multiple times that this was an issue).
- Ice cream cups are filled 1/3 of the way and other times overflowing.
-They are extremely inconsistent.
- Fries are halfway full (photo attached to show an example.)
- Multiple times fries are super greasy and simultaneously tasteless, I'm guessing no salt.
- Weekly promotions never work! They often have a deal where if you go to their location and order food on Monday, you get a free item by Wednesday to use. I have NEVER had it work. It doesn't show up in my app or email. I've had to go inside, prove I ordered something that day, show the promotion because they never seem to know about it, even though their manager clearly sends it out, and after wasting an additional 5-8 minutes of my time, I finally get the little brownie or whatever it was. Not worth it.
I go to Chick-fil-a for my son and I about 5 or 6 times a month. Previously I'd say 75% of those times I'd go to Waverly, basically if I'm leaving from home I'd go to that location. Now I'm driving an extra 5 miles out of my way, round trip an extra 10 miles, to avoid it and go to a different location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Beyond great service everyone is helpful and Ashley should get a pay rase she’s great for you guys and your team
Atmosphere: 5
Food: 5
Service: 5
Amazing service!
Atmosphere: 5
Food: 5
Service: 5
Good was great, service was awesome. My only trouble was getting in to park. So many in the drive through that you couldn't park
Atmosphere: 5
Food: 5
Service: 5
They are fast and very nice people. Great costumer service and food.
Atmosphere: 5
Food: 5
Service: 5
Fries gone bad....
Atmosphere: 3
Food: 2
Service: 5
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