Bad pizza uncooked this location something wrong with it
Food: 1
Stoned Bat
Ordered online for pick up and they were great at greeting me as I came into the restaurant. Went to wash my hands before picking up and the bathrooms were clean and new soap dispensers and tidy floors. The pizza was fantastic and I recommend this place even if you have to drive out of the way. The staff is nice and they know what they’re doing good team chemistry as well. I ordered the Alfredo base sausage, spinach, mushroom and feta pizza. Will be coming back in a few weeks for sure!
Atmosphere: 5
Food: 5
Service: 5
Becca Nickle
Half cooked handmade pan pizzas. Need to run it through the oven again or something so the dough in the middle is actually cooked.
Atmosphere: 3
Food: 2
Service: 5
Alejandra Galvan
I placed an order online to be picked up and paid at the counter. I asked the guy on the counter while being there to add two marinara sauces. Then, he was having trouble adding the items to the order. He said something very quick and left while I was tapping to pay my order. Then another girl came, and I told her I was waiting to pay the Marinara sauce that i had paid my order already. She said i had not paid and made me tap my card again this time with the extra items. I told another girl i didn't receive my first receipt. I paid again because I had not my phone with me at that moment to check my bank app. I went to get my phone and showed them two different charges with two different amounts, one after the other. The girl on the counter asked me to wait and come back to see if the transaction went through. I came back with the receipts, the same number order, and the different total amounts. I even showed them again that the charges were there. And they asked me to ask for a refund in my bank. Of course, the bank can not make the refund because it's two different total amounts and transactions. I was disappointed because there's no way that money did not appear in their system, apparently.
Atmosphere: 3
Food: 3
Service: 1
teresa Keith
98 percent of the time I do delivery. All of the delivery drivers have been polite, upbeat and friendly. I have dogs. No one has given any reaction of frustration for me taking a moment to greet them at the door when I wasn’t watching the tracking as I should have. Cannot say enough good things about the delivery drivers.
The pizza, I have not had an issue once at this location. It’s cooked how I expect it, cut perfectly for pulling apart as pizza should.
When I have done the carry out option, it was clean and the on-site staff attentive and friendly. Pizza was ready or coming out with in minutes of me arriving.
I will be to the store when it opens to get my money back! My food is burnt.
Food: 1
Service: 1
Recommended dishes: Tater Tots
Laura H.
We have ordered from this location for years. The pizza has always been fine, but the last time we ordered (11/30) one of our pizzas was a soupy mess. Raw crust & completely inedible! My husband tried several times to call the store, but nobody answered. He called the following day & was told there was nothing they could do since the pizza was ordered the previous day. So, a $10 pizza + tip + delivery fee, in the trash with no effort by Dominos to make it right. You've lost a long-time customer, Dominos.
Atmosphere: 1
Food: 1
Service: 1
Benjamin Farmer
Recently a delivery order that I received was incorrect. That's not why I'm leaving this review everybody makes mistakes and that's fine. The problem is this has happened several times and dominos never has a good way for me to report this. When I try to do it through the app it says it's sending me a confirmation code that never comes. When I call The phone number provided in the app it tells me to call the local store. When I call this local store the robot can't help and tries to patch me into a human. I then get a message that I've called outside of business hours (which I haven't since I just got my order a few minutes before) And then it gives me two different voicemail options for the general manager or for the local office both of which are full. So there's no way to report that there was a problem with my order to get it fixed. Or even to let them know for the future.
I'm happy to change my review in the future to affect any changes in the system that will make this easier.
Food: 3
Service: 1
Matthew Orlemanski
It's been awhile since I've had Domino's but man I really enjoyed their New York style pizza. Good price as well. Very friendly and professional staff.
Atmosphere: 5
Food: 5
Service: 5
DD Davis
Dough wasn't cooked all the way through. cheese wasn’t melted on the top.I had to put it back in the oven for my kids
Their delivery driver, a white 20 something year old male, drives around Cary like a lunatic, running red lights and weaving in and out of traffic. He is a danger to himself and others. It's just pizza, guy. Drive like you care about your life.
The food is just okay, otherwise. Not worth the money from this location.
Atmosphere: 2
Food: 4
Service: 1
Ray Dean
Their delivery driver, a white 20 something year old male, drives around Cary like a lunatic, running red lights and weaving in and out of traffic. He is a danger to himself and others. It's just pizza, guy. Drive like you care about your life.The food is just okay, otherwise. Not worth the money from this location.
Atmosphere: 2
Food: 4
Service: 1
M S
Really good customer service. The place is really clean and organized. The guys are super polite, pizzas are not bad at all and service is fast. It has a couple of tables, chairs, and also chairs by the counter so people can eat or just seat while waiting for their orders.
Vegetarian options: Veggie toppings pizza
Dietary restrictions: Gluten free and Vegetarian
Parking: Some assigned parking plus unmarked parking
Kid-friendliness: Kid friendly menu and also the can watch through a glass how pizzas are made
Wheelchair accessibility: No stairs. Direct access from parking lot
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
Adrian De La Cerda
Getting charged extra to switch out a topping is kind of messed up on the
Atmosphere: 5
Food: 5
Service: 5
B Smith
We order from here pretty frequently because of the convenience but we never really know if our order is going to be correct. We've had wrong pizzas delivered multiple times and last night our cinnamon sticks had bbq sauce on them instead of cinnamon sauce.
Bad pizza uncooked this location something wrong with it
Food: 1
Ordered online for pick up and they were great at greeting me as I came into the restaurant. Went to wash my hands before picking up and the bathrooms were clean and new soap dispensers and tidy floors. The pizza was fantastic and I recommend this place even if you have to drive out of the way. The staff is nice and they know what they’re doing good team chemistry as well. I ordered the Alfredo base sausage, spinach, mushroom and feta pizza. Will be coming back in a few weeks for sure!
Atmosphere: 5
Food: 5
Service: 5
Half cooked handmade pan pizzas. Need to run it through the oven again or something so the dough in the middle is actually cooked.
Atmosphere: 3
Food: 2
Service: 5
I placed an order online to be picked up and paid at the counter. I asked the guy on the counter while being there to add two marinara sauces. Then, he was having trouble adding the items to the order. He said something very quick and left while I was tapping to pay my order. Then another girl came, and I told her I was waiting to pay the Marinara sauce that i had paid my order already. She said i had not paid and made me tap my card again this time with the extra items. I told another girl i didn't receive my first receipt. I paid again because I had not my phone with me at that moment to check my bank app. I went to get my phone and showed them two different charges with two different amounts, one after the other. The girl on the counter asked me to wait and come back to see if the transaction went through. I came back with the receipts, the same number order, and the different total amounts. I even showed them again that the charges were there. And they asked me to ask for a refund in my bank. Of course, the bank can not make the refund because it's two different total amounts and transactions. I was disappointed because there's no way that money did not appear in their system, apparently.
Atmosphere: 3
Food: 3
Service: 1
98 percent of the time I do delivery. All of the delivery drivers have been polite, upbeat and friendly. I have dogs. No one has given any reaction of frustration for me taking a moment to greet them at the door when I wasn’t watching the tracking as I should have. Cannot say enough good things about the delivery drivers.
The pizza, I have not had an issue once at this location. It’s cooked how I expect it, cut perfectly for pulling apart as pizza should.
When I have done the carry out option, it was clean and the on-site staff attentive and friendly. Pizza was ready or coming out with in minutes of me arriving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cali Chicken Bacon Ranch Pizza w Spinach Added, Chicken Wings, Tater Tots, Lava Cake
I will be to the store when it opens to get my money back! My food is burnt.
Food: 1
Service: 1
Recommended dishes: Tater Tots
We have ordered from this location for years. The pizza has always been fine, but the last time we ordered (11/30) one of our pizzas was a soupy mess. Raw crust & completely inedible! My husband tried several times to call the store, but nobody answered. He called the following day & was told there was nothing they could do since the pizza was ordered the previous day. So, a $10 pizza + tip + delivery fee, in the trash with no effort by Dominos to make it right. You've lost a long-time customer, Dominos.
Atmosphere: 1
Food: 1
Service: 1
Recently a delivery order that I received was incorrect. That's not why I'm leaving this review everybody makes mistakes and that's fine. The problem is this has happened several times and dominos never has a good way for me to report this. When I try to do it through the app it says it's sending me a confirmation code that never comes. When I call The phone number provided in the app it tells me to call the local store. When I call this local store the robot can't help and tries to patch me into a human. I then get a message that I've called outside of business hours (which I haven't since I just got my order a few minutes before) And then it gives me two different voicemail options for the general manager or for the local office both of which are full. So there's no way to report that there was a problem with my order to get it fixed. Or even to let them know for the future.
I'm happy to change my review in the future to affect any changes in the system that will make this easier.
Food: 3
Service: 1
It's been awhile since I've had Domino's but man I really enjoyed their New York style pizza. Good price as well. Very friendly and professional staff.
Atmosphere: 5
Food: 5
Service: 5
Dough wasn't cooked all the way through. cheese wasn’t melted on the top.I had to put it back in the oven for my kids
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Their delivery driver, a white 20 something year old male, drives around Cary like a lunatic, running red lights and weaving in and out of traffic. He is a danger to himself and others. It's just pizza, guy. Drive like you care about your life.
The food is just okay, otherwise. Not worth the money from this location.
Atmosphere: 2
Food: 4
Service: 1
Their delivery driver, a white 20 something year old male, drives around Cary like a lunatic, running red lights and weaving in and out of traffic. He is a danger to himself and others. It's just pizza, guy. Drive like you care about your life.The food is just okay, otherwise. Not worth the money from this location.
Atmosphere: 2
Food: 4
Service: 1
Really good customer service. The place is really clean and organized. The guys are super polite, pizzas are not bad at all and service is fast. It has a couple of tables, chairs, and also chairs by the counter so people can eat or just seat while waiting for their orders.
Vegetarian options: Veggie toppings pizza
Dietary restrictions: Gluten free and Vegetarian
Parking: Some assigned parking plus unmarked parking
Kid-friendliness: Kid friendly menu and also the can watch through a glass how pizzas are made
Wheelchair accessibility: No stairs. Direct access from parking lot
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
Getting charged extra to switch out a topping is kind of messed up on the
Atmosphere: 5
Food: 5
Service: 5
We order from here pretty frequently because of the convenience but we never really know if our order is going to be correct. We've had wrong pizzas delivered multiple times and last night our cinnamon sticks had bbq sauce on them instead of cinnamon sauce.
Food: 4
Service: 2
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